ZipRecruiter

Log In

1

Client Success Manager Hybrid Jobs in Texas (NOW HIRING)

DebtBlue LLC

Client Success Manager

Richardson, TX

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Addison Group

Client Success Manager

Houston, TX · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Tribune Media

Client Success Manager

Irving, TX

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... This is a Hybrid role with four (4) days in office and one (1) day remote per week. The ideal ...

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

TDIndustries

Client Success Manager

Amarillo, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

Bankjoy

Client Success Manager

Austin, TX · On-site

Position Overview We are looking for a Client Success Manager to join our growing CSM team as we scale our client base across credit unions and community banks nationwide. You will own a portfolio of ...

TDIndustries

Client Success Manager

Amarillo, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

WOWK-TV

Client Success Manager

Irving, TX

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... This is a Hybrid role with four (4) days in office and one (1) day remote per week. The ideal ...

HUB

Client Success Manager

Austin, TX · Remote

$75K - $80K/yr

Client Success Manager Location: Remote Classification: Full Time Reports To : VP of Financial Wellness Compensation : $75,000-$80,000 plus 10% yearly discretionary bonus Scheduled Hours: Monday ...

Zeomega Group

Client Success Manager

Plano, TX · On-site

The Client Success Manager (CSM) is responsible for ensuring assigned clients achieve desired business outcomes through strategic, proactive engagement with ZeOmega products and services. This role ...

Milliman

Client Success Manager (MedInsight)

Dallas, TX · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

ALDRIDGE

Account Manager (2108)

San Antonio, TX · Hybrid

... on client success. You will be responsible for addressing client concerns, troubleshooting ... Hybrid work schedule * Optional work from home days are Mondays and Fridays * Required in-office ...

Gartner

Client Success Manager

Irving, TX · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... In our hybrid work environment, we provide the flexibility and support for you to thrive - working ...

next page

Showing results 1-20

All JobsClient Success Hybrid JobsClient Success Manager Hybrid JobsClient Success Manager Hybrid Jobs in Texas

Client Success Manager Hybrid information

What does a Client Success Manager Hybrid do?

A Client Success Manager Hybrid is responsible for ensuring clients achieve their desired outcomes while using a company’s products or services. The 'hybrid' aspect means they typically work both remotely and in-office, combining virtual meetings with in-person interactions. Their main duties include onboarding new clients, building lasting relationships, addressing client concerns, and collaborating with internal teams to deliver solutions. Client Success Managers also track client satisfaction and work to maximize client retention and expansion opportunities. Their role is crucial for fostering customer loyalty and driving business growth.

What are the key skills and qualifications needed to thrive as a Client Success Manager Hybrid?

To thrive as a Client Success Manager Hybrid, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, proactive mindset, and adaptability are critical soft skills for building trust and effectively addressing client needs in both remote and in-office settings. These skills ensure client satisfaction, retention, and long-term business growth in a dynamic work environment.

How does a Client Success Manager Hybrid typically balance on-site and remote work to effectively support clients and their internal team?

As a Client Success Manager Hybrid, you'll often split your time between working remotely and being on-site, depending on client needs and team meetings. This hybrid structure allows you to build strong relationships through in-person interactions while also leveraging virtual tools for regular check-ins and project updates. Successful CSMs proactively coordinate their schedules to ensure they are available for client milestones, team collaborations, and urgent issues, whether in the office or remotely. Clear communication and adaptability are key to maintaining high client satisfaction and seamless teamwork in this flexible environment.

What is the difference between Client Success Manager Hybrid vs Customer Support Specialist?

AspectClient Success Manager HybridCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementBasic customer service skills, sometimes certifications in support tools
Work EnvironmentProactive client engagement, account management, strategic planningReactive support, troubleshooting, resolving customer issues
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

The Client Success Manager Hybrid focuses on proactive account management and building long-term client relationships, often requiring strategic skills and certifications. In contrast, the Customer Support Specialist primarily handles reactive customer inquiries and troubleshooting. While both roles involve customer interaction, the CSM Hybrid emphasizes retention and growth, whereas the Support Specialist centers on issue resolution.

What are popular job titles related to Client Success Manager Hybrid jobs in Texas?

For Client Success Manager Hybrid jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Client Success Manager Hybrid jobs in Texas look for?

The top searched job categories for Client Success Manager Hybrid jobs in Texas are:

What cities in Texas are hiring for Client Success Manager Hybrid jobs?

Cities in Texas with the most Client Success Manager Hybrid job openings:

Client Success Manager Hybrid jobs near you
Infographic showing various Client Success Manager Hybrid job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 84% In-person, and 16% Hybrid job distribution.

Client Success Manager

DebtBlue LLC

Richardson, TX

Full-time

Re-posted 4 days ago

Job description

DebtBlue, LLC (DB) is a fast-growing debt settlement organization committed to helping individuals and families regain financial stability. We restore peace to those facing uncertainty and help clients build a positive financial future. We are driven by integrity, excellence, compassion, and a positive attitude. If these values resonate with you, we invite you to become a DebtBluer.
Job Summary:
DebtBlue, LLC is seeking a motivated and experienced Call Center Client Success Manager to lead our Client Success Department. This role is responsible for driving service excellence, operational efficiency, and team development while improving client satisfaction and departmental performance. The Client Success Manager reports to the
Director of Fulfillment.
Duties amp; Responsibilities:

  • Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement

  • Analyze, compile, and present call center performance data; ensure accuracy of reporting and database integrity

  • Develop and manage training plans, meeting agendas, and onboarding programs critical to departmental success

  • Plan, prioritize, and delegate workflow to ensure operational efficiency and service-level adherence

  • Support specialists during complex or escalated client interactions; resolve issues beyond frontline authority

  • Develop and execute strategies to meet or exceed departmental KPIs

  • Design and implement client satisfaction surveys and scoring methodologies to drive service improvements

  • Monitor team performance and service levels; implement corrective action plans when necessary

  • Review client accounts to identify improvement opportunities and provide procedural guidance to staff

  • Create, maintain, and enforce departmental documentation, SOPs, and compliance standards

  • Conduct monthly one-on-one coaching sessions with direct reports

  • Ensure timely resolution of escalated internal and external client matters

  • Collaborate with cross-functional leaders to improve overall client success and retention

  • Ensure accurate and timely completion of employee timecards

  • Perform additional duties as assigned to support department operations.

Education amp; Skills:

  • Bachelor’s degree in Business Administration or a related field (preferred)

  • 2–5 years of experience in a call center management role (required)

  • 2–5 years of experience in a call center environment (required)

  • Strong knowledge of people management, performance metrics, and operational best practices

  • Demonstrated analytical, decision-making, and problem-solving skills

  • Advanced organizational and time-management abilities

  • Proficiency in Microsoft Office, SharePoint, CRM/client service platforms, and reporting tools

  • Excellent written and verbal communication skills

  • Bilingual (Spanish) preferred

  • Career development and advancement opportunities
DebtBlue, LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. Employment decisions are based on business needs, job requirements, and individual qualifications.

Apply