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Technical Services Representative Jobs (NOW HIRING)

Wilsonart

Technical Services Representative

Temple, TX · On-site

Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...

Wilsonart

Technical Services Representative

Temple, TX · On-site

Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...

Latitude Inc

Technical Services Rep

Homestead, FL

$19 - $24/hr

Represent the organization at trade shows, conferences, and industry events * Perform additional ... Five or more years of customer service or technical support experience * Bachelor's degree or ...

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Technical Services Representative information

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$14

$26

$44

How much do technical services representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for technical services representative in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Technical Services Representative vs Customer Support Specialist?

AspectTechnical Services RepresentativeCustomer Support Specialist
Required credentialsTechnical certifications, relevant technical degreesCustomer service training, high school diploma or equivalent
Work environmentTechnical departments, field service, client sitesCall centers, online support, retail settings
Employer and industry usageManufacturing, technology, telecommunicationsRetail, software, consumer electronics
Common search intentTechnical troubleshooting, product support, service solutionsCustomer inquiries, issue resolution, product information

The main difference is that Technical Services Representatives focus on technical troubleshooting and specialized support, often requiring technical certifications and working in technical environments. Customer Support Specialists handle general customer inquiries and support, typically in retail or call center settings. Both roles aim to assist customers but differ in technical complexity and work settings.

What is a Technical Services Representative?

A Technical Services Representative is a professional who provides technical support and assistance to customers or clients, often for products, equipment, or software. Their main responsibilities include troubleshooting issues, offering solutions, answering technical questions, and ensuring customer satisfaction. They may work via phone, email, online chat, or in person, and often serve as the liaison between customers and the technical or engineering teams. Strong communication and problem-solving skills are essential for this role. Technical Services Representatives play a crucial part in maintaining positive customer relationships and supporting the overall performance of the company's products or services.

How does a Technical Services Representative typically collaborate with other departments within a company?

Technical Services Representatives often work closely with teams such as engineering, product development, and customer support to resolve technical issues and relay customer feedback. They may coordinate with engineers to troubleshoot complex problems, work with sales teams to understand client requirements, and communicate product updates or solutions back to customers. This cross-functional collaboration is essential to ensure swift problem resolution and continuous improvement of products and services.

Is CSR a good entry-level position?

A Customer Service Representative (CSR) role is often considered a good entry-level position because it provides communication skills, problem-solving experience, and familiarity with company products or services. It typically requires basic computer skills and can serve as a stepping stone to other roles in customer support, sales, or management.

What job makes $10,000 a month without a degree?

A Technical Services Representative typically does not earn $10,000 a month without a degree, as this role usually requires technical knowledge and customer service skills. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or entrepreneurship, but they generally depend on experience, skills, and performance rather than formal education.

What is the role of a technical representative?

A Technical Services Representative provides technical support and assistance to customers or clients, often troubleshooting issues, explaining product features, and ensuring customer satisfaction. They may work with technical tools, documentation, and require strong communication skills to resolve technical problems effectively.

What does a technical service representative do?

A technical services representative provides technical support and assistance to customers or clients, troubleshooting hardware, software, or system issues. They often communicate via phone, email, or chat, and may use diagnostic tools or knowledge bases to resolve problems efficiently.

What are the key skills and qualifications needed to thrive as a Technical Services Representative, and why are they important?

To thrive as a Technical Services Representative, you need a solid understanding of technical products, troubleshooting processes, and effective customer support, often backed by a relevant associate’s or bachelor’s degree. Familiarity with help desk software, CRM systems, and ticketing tools, as well as certifications like CompTIA A+ or ITIL, is typically required. Exceptional communication, patience, and problem-solving abilities help you resolve issues efficiently and build positive client relationships. These skills and qualities ensure timely solutions, satisfied customers, and the smooth operation of technical support services.
More about Technical Services Representative jobs
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Who are the top companies hiring for Technical Services Representative jobs? The top employers for Technical Services Representative jobs are:
What states have the most Technical Services Representative jobs? States with the most job openings for Technical Services Representative jobs include:
What job categories do people searching Technical Services Representative jobs look for? The top searched job categories for Technical Services Representative jobs are:
What are popular job titles related to Technical Services Representative jobs? For Technical Services Representative jobs, the most frequently searched job titles are:
Technical Services Representative jobs near you
Infographic showing various Technical Services Representative job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.

Technical Services Representative

Trak Group

Cincinnati, OH

Other

Posted 27 days ago

Job description

Job Description Technical Services Representative Looking for a role where you can combine hands-on technical skills with customer interaction. trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and customer needs in a collaborative, team-driven environment. Responsibilities: Troubleshoot product issues and support customers with technical solutions Process parts orders via phone and email Maintain and expand product knowledge through ongoing learning Support assembly, repair, and engineering teams as needed Qualifications: Background in mechanical and electrical assembly Electromechanical troubleshooting skills Strong communication skills with a customer-service mindset Ability to work in a fast-paced, team-oriented environment Role Perks: Full benefits package Stable, award-winning company Opportunity to grow technical and product knowledge Collaborative, team-focused environment Position Details: Location: Cincinnati, OH Setting: 100% onsite Schedule: Monday-Friday, 8:00 AM-5:00 PM Employment Type: Direct hire Ready to grow your technical skills while working directly with customers.

Apply today or contact trakinfo@thetrakgroup.com with any questions.

Apply