ZipRecruiter

Log In

Hood Distribution
Hood Distribution

60 Hood Distribution Technical Services Representative Jobs Hiring Near You

next page

Showing results 1-20

All JobsHood Distribution JobsHood Distribution Technical Services Representative Jobs

Hood Distribution Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Services Representative, and why are they important?

To thrive as a Technical Services Representative, you need a solid understanding of technical products, troubleshooting processes, and effective customer support, often backed by a relevant associate’s or bachelor’s degree. Familiarity with help desk software, CRM systems, and ticketing tools, as well as certifications like CompTIA A+ or ITIL, is typically required. Exceptional communication, patience, and problem-solving abilities help you resolve issues efficiently and build positive client relationships. These skills and qualities ensure timely solutions, satisfied customers, and the smooth operation of technical support services.

How does a Technical Services Representative typically collaborate with other departments within a company?

Technical Services Representatives often work closely with teams such as engineering, product development, and customer support to resolve technical issues and relay customer feedback. They may coordinate with engineers to troubleshoot complex problems, work with sales teams to understand client requirements, and communicate product updates or solutions back to customers. This cross-functional collaboration is essential to ensure swift problem resolution and continuous improvement of products and services.

What is a Technical Services Representative?

A Technical Services Representative is a professional who provides technical support and assistance to customers or clients, often for products, equipment, or software. Their main responsibilities include troubleshooting issues, offering solutions, answering technical questions, and ensuring customer satisfaction. They may work via phone, email, online chat, or in person, and often serve as the liaison between customers and the technical or engineering teams. Strong communication and problem-solving skills are essential for this role. Technical Services Representatives play a crucial part in maintaining positive customer relationships and supporting the overall performance of the company's products or services.

What is the role of a technical service representative?

A technical services representative provides technical support and assistance to customers or clients, troubleshooting issues related to products or services. They often communicate via phone, email, or chat, and may use diagnostic tools or knowledge bases to resolve technical problems efficiently.

What is the difference between Technical Services Representative vs Customer Support Specialist?

AspectTechnical Services RepresentativeCustomer Support Specialist
Required credentialsTechnical certifications, relevant technical degreesCustomer service training, high school diploma or equivalent
Work environmentTechnical departments, field service, client sitesCall centers, online support, retail settings
Employer and industry usageManufacturing, technology, telecommunicationsRetail, software, consumer electronics
Common search intentTechnical troubleshooting, product support, service solutionsCustomer inquiries, issue resolution, product information

The main difference is that Technical Services Representatives focus on technical troubleshooting and specialized support, often requiring technical certifications and working in technical environments. Customer Support Specialists handle general customer inquiries and support, typically in retail or call center settings. Both roles aim to assist customers but differ in technical complexity and work settings.

What other companies are hiring for Technical Services Representative jobs?
What are the most popular jobs at Hood Distribution?
What are the most popular categories at Hood Distribution?
Infographic showing various Technical Services Representative job openings at Hood Distribution in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Outside Sales Representative (base plus commission)

Outside Sales Representative (base plus commission)

Hood Distribution

Columbus, OH • On-site

$40K - $45K/mo

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

Hood Distribution rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

282nd of 331 rated retail wholesalers

Job description

Description
Position at Hood Distribution
Founded in 1899, Hood Distribution is a leading wholesale distributor of hardwood lumber, plywood, composite panels, wood finishes, stains, and other specialty building products. With twenty-three locations across the Eastern U.S. We proudly serve retail lumberyards, cabinet shops, millwork houses, furniture manufacturers, and construction professionals. Our customers rely on us to help them transform raw materials into something exceptional.
We are seeking a motivated and high-performing Outside Sales Representative to join our Columbus, OH team. This role is ideal for a competitive, customer-focused professional who thrives on building relationships, solving problems, and driving sales growth. You'll be responsible for growing wood coatings sales, supporting existing accounts, and developing new business opportunities within your territory.
Key Responsibilities:
  • Develop and manage a local territory with a primary focus on coatings, finishes, and stains.
  • Service existing accounts while proactively identifying and securing new business with cabinet shops, furniture makers, millwork houses, store fixture companies, and architectural firms.
  • Plan and execute customer visits, product presentations, and in-shop demonstrations.
  • Provide training and technical support on coatings application, product usage, and spray equipment setup/maintenance.
  • Partner with vendor representatives and internal sales team members to deliver solutions and drive product penetration.
  • Monitor competitive activity, including pricing, new products, and market trends.
  • Address customer inquiries, concerns, and complaints promptly, ensuring high levels of satisfaction.
  • Prepare and submit regular call logs, sales reports, and territory analyses to management.

Education/Qualifications:
  • Bachelor's degree in Business or related field preferred; or 1-3 years of coatings, paint, stain, or related sales experience.
  • Strong sales and closing skills with a proven ability to develop new business.
  • Solid knowledge of wood coatings and finishing products.
  • Hands-on experience with spray equipment setup, use, and repair.
  • Excellent communication, presentation, and relationship-building skills.
  • Strong organizational, planning, and analytical abilities.
  • Bilingual skills are a plus.
  • Must hold a valid driver's license, have a clean driving record, and reliable transportation.

Why Join Hood Distribution?
  • Competitive base salary plus uncapped commission.
  • Opportunity to represent a well-established, growing market leader.
  • Supportive team environment with strong vendor relationships.
  • Professional development and training opportunities.

Salary Range: $40,000 - $45,000 / plus commission potential $0.00 - $2,500.00/per month or more!
Additional Information:
Hood Industries offers a competitive salary and an excellent benefits package including medical, employee assistance program, dental, vision, cancer, life, 401k, flexible spending account, and LTD, available first of the month following completion of one month of continuous full-time employment.
Hood Industries requires that applicants provide authorization and consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S.
An Equal Opportunity Employer

Apply