Technical Services Representative Looking for a role where you can combine hands-on technical skills with customer interaction. trak group is partnering with an award-winning manufacturer in ...
67 Westlake Technical Services Representative Jobs Hiring Near You
Technical Services Representative Looking for a role where you can combine hands-on technical skills with customer interaction. trak group is partnering with an award-winning manufacturer in ...
Technical Services Representative
Farmington Hills, MI · On-site
$67K/yr
Technical Services Representative Reports to: Ryan Lemieur, Technical Services Manager Salary Range: minimum $67k Scope: A Technical Services Representative assists with achieving the company ...
Technical Services Representative
Farmington Hills, MI · On-site
$67K/yr
Technical Services Representative Reports to: Ryan Lemieur, Technical Services Manager Salary Range: minimum $67k Scope: A Technical Services Representative assists with achieving the company ...
Technical Services Representative
Farmington Hills, MI · On-site
$67K/yr
Technical Services Representative Reports to: Ryan Lemieur, Technical Services Manager Salary Range: minimum $67k Scope: A Technical Services Representative assists with achieving the company ...
Technical Services Representative
Farmington Hills, MI · On-site
$67K/yr
Technical Services Representative Reports to: Ryan Lemieur, Technical Services Manager Salary Range: minimum $67k Scope: A Technical Services Representative assists with achieving the company ...
Technical Services Representative
Tampa, FL · On-site
$28/hr
Technical Service Representative REPORTS TO: Management OVERALL FUNCTIONS: Responsible for installing and servicing all equipment, training dealers and end users on the operation and maintenance of ...
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Technical Services Representative
Tampa, FL · On-site
$28/hr
Technical Service Representative REPORTS TO: Management OVERALL FUNCTIONS: Responsible for installing and servicing all equipment, training dealers and end users on the operation and maintenance of ...
Technical Services Representative
Tampa, FL · On-site
$28/hr
Technical Service Representative REPORTS TO: Management OVERALL FUNCTIONS: Responsible for installing and servicing all equipment, training dealers and end users on the operation and maintenance of ...
Quick apply
Technical Services Representative
Tampa, FL · On-site
$28/hr
Technical Service Representative REPORTS TO: Management OVERALL FUNCTIONS: Responsible for installing and servicing all equipment, training dealers and end users on the operation and maintenance of ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our New Braunfels, TX ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our New Braunfels, TX ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our New Braunfels, TX ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our New Braunfels, TX ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our San Juan, PR ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our San Juan, PR ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our San Juan, PR ...
Technical Services Representative Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our San Juan, PR ...
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Technical Services Representative
Cleveland, OH · On-site
$19 - $21/hr
The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Essential Duties & Responsibilities:
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Technical Services Representative
Cleveland, OH · On-site
$19 - $21/hr
The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Essential Duties & Responsibilities:
The Technical Services Representative is responsible for understanding customer requirements and then applying technical knowledge along with analytical skills to provide advice and support on a ...
The Technical Services Representative is responsible for understanding customer requirements and then applying technical knowledge along with analytical skills to provide advice and support on a ...
Be Seen First
Technical Services Representative
Cleveland, OH · On-site
$19 - $21/hr
The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Essential Duties & Responsibilities:
Quick apply
Be Seen First
Technical Services Representative
Cleveland, OH · On-site
$19 - $21/hr
The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Essential Duties & Responsibilities:
The Technical Services Representative is responsible for understanding customer requirements and then applying technical knowledge along with analytical skills to provide advice and support on a ...
The Technical Services Representative is responsible for understanding customer requirements and then applying technical knowledge along with analytical skills to provide advice and support on a ...
Technical Services Representative
Winston Salem, NC · On-site
$55K - $65K/yr
The Technical Service Representative is responsible for responding to customer and service technical inquiries. Responsibilities as more fully described below, include answering technical questions ...
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Technical Services Representative
Winston Salem, NC · On-site
$55K - $65K/yr
The Technical Service Representative is responsible for responding to customer and service technical inquiries. Responsibilities as more fully described below, include answering technical questions ...
Technical Services Representative
Winston Salem, NC · On-site
$55K - $65K/yr
The Technical Service Representative is responsible for responding to customer and service technical inquiries. Responsibilities as more fully described below, include answering technical questions ...
Quick apply
Technical Services Representative
Winston Salem, NC · On-site
$55K - $65K/yr
The Technical Service Representative is responsible for responding to customer and service technical inquiries. Responsibilities as more fully described below, include answering technical questions ...
Technical Services Rep
Los Angeles, CA · On-site
$73K - $123K/yr
Responsibilities Technical Services Representative- LAX Airport Who we are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for ...
Technical Services Rep
Los Angeles, CA · On-site
$73K - $123K/yr
Responsibilities Technical Services Representative- LAX Airport Who we are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for ...
Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...
Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...
Overview Technical Services Representative Responsibilities Who We Are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering ...
Overview Technical Services Representative Responsibilities Who We Are: Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering ...
Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...
Quick apply
Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...
Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...
Technical Service Representative Provides advice, facilitation, and training on the development, administration, and technical aspects of the company's quality processes and product fabrication ...
Westlake Jobs Information
What are the key skills and qualifications needed to thrive as a Technical Services Representative, and why are they important?
To thrive as a Technical Services Representative, you need a solid understanding of technical products, troubleshooting processes, and effective customer support, often backed by a relevant associate’s or bachelor’s degree. Familiarity with help desk software, CRM systems, and ticketing tools, as well as certifications like CompTIA A+ or ITIL, is typically required. Exceptional communication, patience, and problem-solving abilities help you resolve issues efficiently and build positive client relationships. These skills and qualities ensure timely solutions, satisfied customers, and the smooth operation of technical support services.
How does a Technical Services Representative typically collaborate with other departments within a company?
Technical Services Representatives often work closely with teams such as engineering, product development, and customer support to resolve technical issues and relay customer feedback. They may coordinate with engineers to troubleshoot complex problems, work with sales teams to understand client requirements, and communicate product updates or solutions back to customers. This cross-functional collaboration is essential to ensure swift problem resolution and continuous improvement of products and services.
What is a Technical Services Representative?
A Technical Services Representative is a professional who provides technical support and assistance to customers or clients, often for products, equipment, or software. Their main responsibilities include troubleshooting issues, offering solutions, answering technical questions, and ensuring customer satisfaction. They may work via phone, email, online chat, or in person, and often serve as the liaison between customers and the technical or engineering teams. Strong communication and problem-solving skills are essential for this role. Technical Services Representatives play a crucial part in maintaining positive customer relationships and supporting the overall performance of the company's products or services.
What is the role of a technical service representative?
A technical services representative provides technical support and assistance to customers or clients, troubleshooting issues related to products or services. They often communicate via phone, email, or chat, and may use diagnostic tools or knowledge bases to resolve technical problems efficiently.
What is the difference between Technical Services Representative vs Customer Support Specialist?
| Aspect | Technical Services Representative | Customer Support Specialist |
|---|---|---|
| Required credentials | Technical certifications, relevant technical degrees | Customer service training, high school diploma or equivalent |
| Work environment | Technical departments, field service, client sites | Call centers, online support, retail settings |
| Employer and industry usage | Manufacturing, technology, telecommunications | Retail, software, consumer electronics |
| Common search intent | Technical troubleshooting, product support, service solutions | Customer inquiries, issue resolution, product information |
The main difference is that Technical Services Representatives focus on technical troubleshooting and specialized support, often requiring technical certifications and working in technical environments. Customer Support Specialists handle general customer inquiries and support, typically in retail or call center settings. Both roles aim to assist customers but differ in technical complexity and work settings.
What is it like to work at Westlake?
Westlake is a company that values a collaborative and innovative work environment, prioritizing teamwork and open communication among its employees.
The company's structure is organized into various business units, each focusing on a specific area such as financial services, consumer and commercial products, and industrial products. Westlake's headquarters is located in Texas, and the company operates globally with a diverse range of products and services.
Working at Westlake may appeal to candidates who are interested in a dynamic and fast-paced industry, with opportunities for professional growth and development in a global organization.
The company's structure is organized into various business units, each focusing on a specific area such as financial services, consumer and commercial products, and industrial products. Westlake's headquarters is located in Texas, and the company operates globally with a diverse range of products and services.
Working at Westlake may appeal to candidates who are interested in a dynamic and fast-paced industry, with opportunities for professional growth and development in a global organization.
Do workers at Westlake Chemical get paid breaks?
Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and April 2026.
Does Westlake Chemical pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and April 2026.
52% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and April 2026.
At Westlake Chemical, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and April 2026.
Is the health insurance from Westlake Chemical affordable enough for their workers?
Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between April 2025 and April 2026.
96% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between April 2025 and April 2026.
Do people get paid time off at Westlake Chemical?
Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.
88% of people say they get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and April 2026.
Do workers at Westlake Chemical worry about hours?
Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.
38% of people report they worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.
Do Westlake Chemical workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.
55% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to get time off at Westlake Chemical?
Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.
88% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.
Do Westlake Chemical managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers at Westlake Chemical do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
86% of people report that they don’t do extra unpaid work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.
86% of people report that they don’t do extra unpaid work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to take sick days at Westlake Chemical?
Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and April 2026.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and April 2026.
Is working at Westlake Chemical good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Westlake Chemical feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and April 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Westlake Chemical get to take their breaks without interruption?
Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.
81% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and April 2026.
Is it stressful to work at Westlake Chemical?
Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
77% of people say they often feel stressed out at work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Westlake Chemical enjoy their jobs?
Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.
74% of people report they enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Westlake Chemical recommend working with their team?
Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get enough training when they start at Westlake Chemical?
Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
70% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at Westlake Chemical?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people think Westlake Chemical’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers feel well informed about how Westlake Chemical is doing?
Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and April 2026.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Technical Services Representative jobs?
What are the most popular jobs at Westlake?
What are the most popular categories at Westlake?
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Posted 11 days ago
Job description
Job Description Technical Services Representative Looking for a role where you can combine hands-on technical skills with customer interaction. trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and customer needs in a collaborative, team-driven environment. Responsibilities: Troubleshoot product issues and support customers with technical solutions Process parts orders via phone and email Maintain and expand product knowledge through ongoing learning Support assembly, repair, and engineering teams as needed Qualifications: Background in mechanical and electrical assembly Electromechanical troubleshooting skills Strong communication skills with a customer-service mindset Ability to work in a fast-paced, team-oriented environment Role Perks: Full benefits package Stable, award-winning company Opportunity to grow technical and product knowledge Collaborative, team-focused environment Position Details: Location: Cincinnati, OH Setting: 100% onsite Schedule: Monday-Friday, 8:00 AM-5:00 PM Employment Type: Direct hire Ready to grow your technical skills while working directly with customers.
Apply today or contact trakinfo@thetrakgroup.com with any questions.