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Austin Powder
Austin Powder

78 Austin Powder Technical Services Representative Jobs Hiring Near You

Austin Powder

Sales Representative

Labelle, FL · On-site

Directs all sales and technical efforts within the area to meet customer requirements ... Ability to sell products and services of the Austin Powder Company. * Comfortable working with ...

Austin Powder

Sales Representative

Labelle, FL · On-site

Directs all sales and technical efforts within the area to meet customer requirements ... Ability to sell products and services of the Austin Powder Company. * Comfortable working with ...

Austin Powder

Laborer

Severn, ON · On-site

Today Austin Powder is a world leader in the blasting industry, we provide blasting services and commercial explosives throughout North America and the World. We primarily service the construction ...

Austin Powder

Mechanic

Labelle, FL · On-site

Work Environment The work environment characteristics described here are representative of those an ... AUSTIN POWDER's Vision We will be the global leader of explosive products, services and ...

Austin Powder

Regional Fleet Mechanic

Corona, CA · On-site

$25 - $32/hr

AUSTIN POWDER's Vision We will be the global leader of explosive products, services and technologies as defined by our Customers, our Family and our Communities. AUSTIN POWDER's Values Safety is our ...

Austin Powder Company

ON

Today Austin Powder is a world leader in the blasting industry, we provide blasting services and commercial explosives throughout North America and the World. We primarily service the construction ...

Austin Powder

$18.25 - $25/hr

Underground Field Services Technician Austin Powder's Bulk Systems Group is responsible for the ... Previous experience in a field-service or a related technical position is preferred. Skills ...

Austin Powder

Account Representative

Pegram, TN · On-site

Translate technical and operational performance into clear value stories for customers. * Partner ... AUSTIN POWDER's Vision We will be the global leader of explosive products, services and ...

Austin Powder

Regional Fleet Mechanic

Corona, CA · On-site

$85K/yr

AUSTIN POWDER's Vision We will be the global leader of explosive products, services and technologies as defined by our Customers, our Family and our Communities. AUSTIN POWDER's Values Safety is our ...

Austin Powder

Mechanic

Labelle, FL · On-site

Work Environment The work environment characteristics described here are representative of those an ... AUSTIN POWDER's Vision We will be the global leader of explosive products, services and ...

Austin Powder

Lead Mechanic

Seguin, TX · On-site

$23.50 - $31/hr

Work Environment The work environment characteristics described here are representative of those an ... AUSTIN POWDER's Vision We will be the global leader of explosive products, services and ...

Austin Powder

$22.50 - $28.75/hr

Austin Powder's Vision We will be the global leader of explosive products, services and technologies as defined by our Customers, our Family and our Communities. Austin Powder's Values Safety is our ...

New

Austin Powder

Translate technical and operational performance into clear value stories for customers. * Partner ... Austin Powder's Vision We will be the global leader of explosive products, services and ...

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Austin Powder Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Services Representative, and why are they important?

To thrive as a Technical Services Representative, you need a solid understanding of technical products, troubleshooting processes, and effective customer support, often backed by a relevant associate’s or bachelor’s degree. Familiarity with help desk software, CRM systems, and ticketing tools, as well as certifications like CompTIA A+ or ITIL, is typically required. Exceptional communication, patience, and problem-solving abilities help you resolve issues efficiently and build positive client relationships. These skills and qualities ensure timely solutions, satisfied customers, and the smooth operation of technical support services.

How does a Technical Services Representative typically collaborate with other departments within a company?

Technical Services Representatives often work closely with teams such as engineering, product development, and customer support to resolve technical issues and relay customer feedback. They may coordinate with engineers to troubleshoot complex problems, work with sales teams to understand client requirements, and communicate product updates or solutions back to customers. This cross-functional collaboration is essential to ensure swift problem resolution and continuous improvement of products and services.

What is a Technical Services Representative?

A Technical Services Representative is a professional who provides technical support and assistance to customers or clients, often for products, equipment, or software. Their main responsibilities include troubleshooting issues, offering solutions, answering technical questions, and ensuring customer satisfaction. They may work via phone, email, online chat, or in person, and often serve as the liaison between customers and the technical or engineering teams. Strong communication and problem-solving skills are essential for this role. Technical Services Representatives play a crucial part in maintaining positive customer relationships and supporting the overall performance of the company's products or services.

What is the role of a technical service representative?

A technical services representative provides technical support and assistance to customers or clients, troubleshooting issues related to products or services. They often communicate via phone, email, or chat, and may use diagnostic tools or knowledge bases to resolve technical problems efficiently.

What is the difference between Technical Services Representative vs Customer Support Specialist?

AspectTechnical Services RepresentativeCustomer Support Specialist
Required credentialsTechnical certifications, relevant technical degreesCustomer service training, high school diploma or equivalent
Work environmentTechnical departments, field service, client sitesCall centers, online support, retail settings
Employer and industry usageManufacturing, technology, telecommunicationsRetail, software, consumer electronics
Common search intentTechnical troubleshooting, product support, service solutionsCustomer inquiries, issue resolution, product information

The main difference is that Technical Services Representatives focus on technical troubleshooting and specialized support, often requiring technical certifications and working in technical environments. Customer Support Specialists handle general customer inquiries and support, typically in retail or call center settings. Both roles aim to assist customers but differ in technical complexity and work settings.

What is it like to work at Austin Powder?

Austin Powder is a company that values innovation, safety, and customer satisfaction, fostering a culture of collaboration and continuous improvement.

As a leading manufacturer of explosives and blasting systems, Austin Powder has a diverse team of professionals working together to design, develop, and deliver solutions for various industries, including mining, construction, and quarrying. The company operates globally, with a presence in multiple countries, and offers a range of career opportunities in engineering, sales, and operations.

Working at Austin Powder may appeal to individuals who are passionate about the mining and construction industries, enjoy working in a fast-paced and dynamic environment, and are committed to delivering high-quality products and services that meet customer needs.

Do workers at Austin Powder get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Austin Powder pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Is the health insurance from Austin Powder affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Austin Powder?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Austin Powder worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Austin Powder workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Austin Powder workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Austin Powder?

Some people find it hard to get time off.
47% of people report it’s hard to get time off.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Austin Powder managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
57% of people say their manager changes their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Austin Powder do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
76% of people report that they don’t do extra unpaid work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Austin Powder?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Austin Powder feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Austin Powder get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Austin Powder?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Austin Powder enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Austin Powder recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Austin Powder?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Austin Powder?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Austin Powder’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how Austin Powder is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.
What other companies are hiring for Technical Services Representative jobs?
What are the most popular jobs at Austin Powder?
What are the most popular categories at Austin Powder?
Infographic showing various Technical Services Representative job openings at Austin Powder in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Sales Representative

Sales Representative

Austin Powder

Labelle, FL • On-site

Full-time

Posted 28 days ago

Austin Powder rating

6.2

Company rating: 6.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

77th of 88 rated chemical manufacturers

Job description

SALES REPRESENTATIVE
JOB SUMMARY:
Develop, implement, and manage a sales and marketing plan within the assigned LLC that supports the LLC's strategic plan.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Must satisfactorily perform each of the essential functions, duties and responsibilities listed below.
  • Develops, implements, and manages area sales goals and strategies in support of regional goals and strategies.
  • Assists in the development and management of quarterly sales forecasts for the area to ensure overall profitability.
  • Identifies marketing opportunities in the area market while sustaining rapport with the current customer base to increase market share and ensure growth.
  • Evaluates the competition to minimize the effects of competitive activity within the area.
  • Assists in the development of key (multi-regional/national) accounts.
  • Manages the sale of products and services within the area by maintaining pricing controls for the area.
  • Directs all sales and technical efforts within the area to meet customer requirements.
  • Coordinates the handling of all complaints and/or incidents within the area.
  • Manages area accounts receivables and coordinates with Location Manager on all COD accounts while ensuring compliance with all corporate and divisional financial policies, procedures, and strategies.
  • Maintains a safe and healthy work environment by assuring safety and regulatory compliance (MSHA, OSHA, ATF, DOT, etc.) within the region.

MARGINAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
May perform any of the marginal functions, duties and responsibilities listed below on a limited basis if a coworker is unavailable or unable to perform those functions, duties and responsibilities in question.
  • Assist or perform duties of Tech Rep.
  • Assist or perform the duties of Certified Blaster.

DECISION MAKING AND ACCOUNTABILITY:
Has overall responsibility for the following, as defined by corporate policies, procedures and guidelines.
  • Area forecasts and budgets.
  • Pricing of all products and services provided within the area.
  • Technical decisions provided within the area.
  • Customer dissatisfaction (credit $ allowance) within the area.
  • Development and distribution of Promotional items.

ERGONOMIC CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Outdoor climate and terrain. Exposure to dust, noise, oils, greases, and other debris.
  • While performing the duties of this job the employee is frequently required to walk, stand, sit, climb, stoop, kneel balance and use hand tools or controls.
  • Other elements of this position require a normal office environment and frequent use of computers and keyboards.

QUALIFICATIONS:
  • Must be 21 as required by ATF.

Education:
Must have acquired, as a minimum, the following formal education.
  • Bachelor's Degree preferred
  • High School Diploma or equivalent (GED) degree.

Experience:
Must have acquired, as a minimum, the following experience.
  • 5 years of industry specific or related industry experience.
  • 3-5 years of management and/or sales experience

Licenses and Certification:
Must possess upon hire or acquire within 12 months of hire, the following
  • Austin Powder Company or State Blasting Certification
  • MSHA Safety and Health Training

SKILLS/KNOWLEDGE/ABILITIES:
Must demonstrate competency and proficiency in the following skills and/or abilities.
  • Strong interpersonal and communication skills, ability to communicate effectively and present ideas and issues clearly in front of large and small audiences.
  • Ability to sell products and services of the Austin Powder Company.
  • Comfortable working with vendors, government agencies, and all levels of Austin Powder Company Employees.
  • Ability to work outside in all weather conditions in a hands-on environment.
  • Ability to forecast sales and customer needs within the market.
  • Ability to explain in detail current product and application of product /service.
  • Ability to explain Equipment / vehicles used.
  • Knowledge of applicable government and Austin Powder Company regulations.
  • Ability to make / set / keep appointments without being late / causing an inconvenience to the customer.
  • Intermediate to advanced computer skills including Microsoft Office; Excel & Outlook.

Austin Powder is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Austin Powder also participates in E-Verify.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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