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Technical Services Representative Jobs in Texas (NOW HIRING)

ChampionX

Technical Service Representative

Midland, TX · On-site

ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you ... ChampionX is a global leader in providing chemistry programs and services, drilling technology ...

ChampionX

Technical Service Representative

Midland, TX · On-site

ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you ... ChampionX is a global leader in providing chemistry programs and services, drilling technology ...

Wilsonart

Technical Representative

Temple, TX

A culture that respects work-life balance WilsonartinTemple, Texashas an opening for Technical & Fabrication Representative The Temple Technical Services department currently has an opening for a ...

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All JobsTechnical Services Representative JobsTechnical Services Representative Jobs in Texas

Technical Services Representative information

See Texas salary details

$13

$24

$41

How much do technical services representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for technical services representative in Texas is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.13 per hour, depending on experience, location, and employer.

What is a technical services representative?

A Technical Services Representative is a professional who provides technical support and assistance to customers or clients, often for products, equipment, or software. Their main responsibilities include troubleshooting issues, offering solutions, answering technical questions, and ensuring customer satisfaction. They may work via phone, email, online chat, or in person, and often serve as the liaison between customers and the technical or engineering teams. Strong communication and problem-solving skills are essential for this role. Technical Services Representatives play a crucial part in maintaining positive customer relationships and supporting the overall performance of the company's products or services.

What are the key skills and qualifications needed to thrive as a technical services representative?

To thrive as a Technical Services Representative, you need a solid understanding of technical products, troubleshooting processes, and effective customer support, often backed by a relevant associate’s or bachelor’s degree. Familiarity with help desk software, CRM systems, and ticketing tools, as well as certifications like CompTIA A+ or ITIL, is typically required. Exceptional communication, patience, and problem-solving abilities help you resolve issues efficiently and build positive client relationships. These skills and qualities ensure timely solutions, satisfied customers, and the smooth operation of technical support services.

How does a technical services representative typically collaborate with other departments within a company?

Technical Services Representatives often work closely with teams such as engineering, product development, and customer support to resolve technical issues and relay customer feedback. They may coordinate with engineers to troubleshoot complex problems, work with sales teams to understand client requirements, and communicate product updates or solutions back to customers. This cross-functional collaboration is essential to ensure swift problem resolution and continuous improvement of products and services.

What is the difference between Technical Services Representative vs Customer Support Specialist?

AspectTechnical Services RepresentativeCustomer Support Specialist
Required credentialsTechnical certifications, relevant technical degreesCustomer service training, high school diploma or equivalent
Work environmentTechnical departments, field service, client sitesCall centers, online support, retail settings
Employer and industry usageManufacturing, technology, telecommunicationsRetail, software, consumer electronics
Common search intentTechnical troubleshooting, product support, service solutionsCustomer inquiries, issue resolution, product information

The main difference is that Technical Services Representatives focus on technical troubleshooting and specialized support, often requiring technical certifications and working in technical environments. Customer Support Specialists handle general customer inquiries and support, typically in retail or call center settings. Both roles aim to assist customers but differ in technical complexity and work settings.

Is remote Technical Services Representative a stressful job?

A remote Technical Services Representative role can be stressful due to the need to handle technical issues quickly and communicate effectively with customers. The job often requires problem-solving skills, patience, and the ability to manage multiple cases simultaneously, which can contribute to stress levels depending on workload and support environment.

What does a technical services representative do?

A technical services representative provides technical support and assistance to customers or clients, often troubleshooting issues related to products or services. They may work with diagnostic tools, communicate solutions clearly, and maintain knowledge of the company's offerings to ensure customer satisfaction.

What skills do you need to be a technical services representative?

A technical services representative needs strong communication skills to explain technical information clearly, problem-solving abilities to diagnose and resolve issues, and technical knowledge related to the products or services they support. Familiarity with relevant tools, software, and certifications can also enhance effectiveness in this role.

What are popular job titles related to Technical Services Representative jobs in Texas?

For Technical Services Representative jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Technical Services Representative jobs in Texas look for?

The top searched job categories for Technical Services Representative jobs in Texas are:

What are popular job titles related to Technical Services Representative jobs in TX?

For Technical Services Representative jobs in TX, the most frequently searched job titles are:

Technical Services Representative jobs near you
Infographic showing various Technical Services Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,004 per year, or $24.5 per hour.

Technical Services Representative

Imperative Chemical Partners

Midland, TX • On-site

Full-time

Posted 11 days ago

Imperative Chemical Partners rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

4th of 100 rated chemical manufacturers

Job description

Imperative Chemical Partners has an immediate opening for a Technical Services Representative in Midland, Tx. If you are interested in joining a growing company with a proven track record of success, this is your opportunity!

SUMMARY:

The Technical Service Representative will provide technical and field support for the application, performance optimization, and troubleshooting of chemical products used in oil and gas production and processing. This role serves as a technical liaison between the company and its customers, ensuring product performance, program optimization, and technical excellence. The TSR will support product testing and qualification programs, and contribute to technical documentation and customer reports.

JOB DUTIES:

Field & Technical Support

    • Provide on-site technical support for chemical applications in upstream and midstream oil and gas operations.
    • Conduct field testing, sampling, and performance evaluations of treatment programs.
    • Support program total system analysis as well as new business opportunities through leading of field surveys.
    • Troubleshoot operational issues and recommend corrective actions or product recommendations
    • Manage monitoring, and optimization of chemical treatment programs.

Customer Interface & Relationship Management

    • Interact with customers, addressing performance concerns and providing data-driven recommendations.
    • Collaborate with sales and account management teams to ensure customer satisfaction and retention.
    • Present technical findings and engage in chemical review meetings with customers.

Product Testing & Development

    • Oversee or participate in laboratory testing and field trials for new or reformulated products.
    • Provide specific metrics for customer success and understanding of customer needs for new products
    • Analyze data and prepare detailed technical reports and recommendations.
    • Work closely with R&D and product development teams to validate and improve formulations.

Technical Writing & Documentation

    • Write technical recommendations, and full survey summaries to include findings, testing, results and conclusions
    • Contribute to the development of standard operating procedures (SOPs), manuals, and best practice documents.
    • Ensure compliance with company and industry standards for documentation and reporting.

REQUIRED QUALIFICATIONS:

Education:

    • Bachelor's degree in Chemistry, Chemical Engineering, Petroleum Engineering, or a related technical field.

Experience:

    • 1-5 years of relevant field experience within field engineering, or production chemistry within the oil and gas industry.
    • Fundamental knowledge of chemical treatment programs (e.g., corrosion inhibition, scale control, emulsion breaking, biocides, etc.).
    • Fundamental background in field operations, data analysis, and customer engagement.

Skills & Competencies:

    • Technical troubleshooting and analytical thinking skills.
    • Strong communication and interpersonal skills for direct customer interaction.
    • Proficient in technical writing, report preparation, and presentation development.
    • Knowledge of HSE standards and safe field practices.
    • Proficient with Microsoft Office and data analysis software (Excel, Power BI, etc.).

Other Requirements:

    • Willingness to travel to field sites, often in remote or challenging environments.
    • Possess and maintain a valid driver's license and an acceptable driving record in accordance with Company policy.
    • Commitment to maintaining high standards of safety, quality, and customer satisfaction.
    • Must complete and pass all required pre-employment screenings.

Imperative Chemical Partners is an Equal Employment Opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy,national or ethnic origin, veteran, or disability status.

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