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How much do technical services assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical services assistant in the United States is $45,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is a technical services assistant?

Technical Services Assistants are support professionals who help manage and maintain the technical operations within organizations, commonly in libraries, IT departments, or maintenance teams. Their responsibilities often include assisting with cataloging, organizing materials, handling equipment, troubleshooting technical issues, and supporting staff with various administrative or technical tasks. They play a key role in ensuring that technical services run smoothly and efficiently, often working behind the scenes to support the core functions of their department.

What are the key skills and qualifications needed to thrive as a technical services assistant?

To thrive as a Technical Services Assistant, you need a background in library science, organizational skills, and attention to detail, often supported by an associate’s degree or relevant coursework. Familiarity with integrated library systems (ILS), cataloging software, and database management is typically required. Strong communication, problem-solving abilities, and adaptability help you collaborate effectively and handle diverse tasks. These skills are essential for ensuring accurate resource management, efficient library operations, and excellent support for staff and patrons.

What are some of the most common challenges faced by technical services assistants, and how can they be effectively managed?

Technical Services Assistants often encounter challenges such as managing multiple requests with tight deadlines and adapting to rapidly changing technologies. Balancing administrative tasks with hands-on technical support requires strong organizational and communication skills. Proactively prioritizing workloads, staying updated on new software or equipment, and collaborating closely with team members can help manage these challenges efficiently. Building a good rapport with both technical staff and end-users also facilitates smoother resolutions and workflow.

What is the difference between Technical Services Assistant vs Laboratory Technician?

AspectTechnical Services AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffice, technical support settings, client interactionsLaboratory, research, or clinical settings
Employer & Industry UsageUsed across various industries including manufacturing, IT, and healthcarePrimarily in healthcare, research, and scientific labs
Common Search & Comparison IntentYesYes

The Technical Services Assistant and Laboratory Technician roles share similarities in required certifications and work environments, but differ mainly in their focus areas. The Technical Services Assistant often provides technical support and customer service, while the Laboratory Technician conducts scientific tests and experiments. Both roles are essential in their respective industries, with overlapping skills but distinct responsibilities.

What cities are hiring for Technical Services Assistant jobs?

Cities with the most Technical Services Assistant job openings:

What are the most commonly searched types of Technical Services jobs?

The most popular types of Technical Services jobs are:

Who are the top companies hiring for Technical Services Assistant jobs?

The top employers for Technical Services Assistant jobs are:

What states have the most Technical Services Assistant jobs?

States with the most job openings for Technical Services Assistant jobs include:

Technical Services Assistant jobs near you
Infographic showing various Technical Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,991 per year, or $22.1 per hour.

Technical Service Assistant

POWER EQUIPMENT COMPANY

Knoxville, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Scope and Background:

To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.

Basic Functions, Duties, and Responsibilities:

Perform daily and operational activities in the service department that may include the following, but not all may be listed:

  • Review Technician reports daily for accuracy, appropriate detail, and completion.
  • Prepare and send work orders daily to facilitate electronic entry of data.
  • Prepare and send work orders for processing weekly payroll time reports.
  • Open and close work orders as directed.
  • Electronically update the Open Work Order Report daily.
  • Prepare and make available a daily work order report for technician reference.
  • Be able to issue and process expense purchase orders for service department if needed.
  • Do yard inspections for equipment and clean up.
  • Manage the service truck inspections and crane inspections and keep appropriate files on each.
  • Assist in handling incoming customer calls to service department, take messages and gather information from customer.
  • Assist in giving information to customer about status of their equipment as needed.
  • Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
  • Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
  • Capable of entering data to create a repair estimate for jobs & PMs.
  • Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
  • Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
  • Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
  • Assist in keeping up with shop tools & their condition.
  • Assist in communication of backordered parts information between parts department, service department and rental department.
  • Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.
  • High School Diploma or Equivalent, college coursework is a plus
  • Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
  • Must have good written and oral communication skills.
  • Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
  • Must have a good working knowledge of equipment operations and mechanical functions.
  • Capable of working with limited supervision / self-starter.
  • Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
  • Must be a team player, comfortable in a group setting.
  • Ability and initiative for continuous learning.
  • Assist in problem solver if needed or directed.
  • Capable of initiating follow-up.
  • Maintain excellent customer relations.
  • Must successfully pass background, drug screen, and physical

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