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Technical Services Assistant Jobs in Texas (NOW HIRING)

Erlphase

Manager Technical Services

Houston, TX · On-site

$125 - $150/hr

... * Assist in preparing and presenting technical proposals for ERLPhase products, services, and ... solutions. * Develop a close working relationship with customers and establish a secondary ...

Mesquite ISD

Director - Technical Services

Mesquite, TX · On-site

$103K - $129K/yr

Lead the Technical Services Department at the direction of the Executive Director of Technical ... quality. Assist staff in the troubleshooting of high-level technical issues Support all direct ...

Amspec LLC.

Technical Services Specialist

La Marque, TX · On-site

... · Assist in new laboratory set up. Unpackage, set up equipment and oversee vendors installation when applicable · Provide backup to Director, Technical Services by handling issues that arise in ...

AmSpec Group

Technical Services Specialist

La Marque, TX · On-site

... Assist in new laboratory set up. Unpackage, set up equipment and oversee vendors installation when applicable • Provide backup to Director, Technical Services by handling issues that arise in their ...

MongoDB

Manager, Technical Services

Austin, TX · On-site

$115K - $115K/yr

Technical Services has nearly 200 global team members in offices spanning the entire globe. The ... Can assist with regional escalations and RCA's when needed * Keep leadership apprised of ...

Sovpharm

Technical Services Manager

Fort Worth, TX · On-site

$150 - $200/hr

... . * Assist in the implementation of global quality initiatives. * Create and implement a quality ... Recruit, retain, train, develop, and lead the quality talent in support of the Technical Services ...

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Technical Services Assistant information

What is a technical services assistant?

Technical Services Assistants are support professionals who help manage and maintain the technical operations within organizations, commonly in libraries, IT departments, or maintenance teams. Their responsibilities often include assisting with cataloging, organizing materials, handling equipment, troubleshooting technical issues, and supporting staff with various administrative or technical tasks. They play a key role in ensuring that technical services run smoothly and efficiently, often working behind the scenes to support the core functions of their department.

What are the key skills and qualifications needed to thrive as a technical services assistant?

To thrive as a Technical Services Assistant, you need a background in library science, organizational skills, and attention to detail, often supported by an associate’s degree or relevant coursework. Familiarity with integrated library systems (ILS), cataloging software, and database management is typically required. Strong communication, problem-solving abilities, and adaptability help you collaborate effectively and handle diverse tasks. These skills are essential for ensuring accurate resource management, efficient library operations, and excellent support for staff and patrons.

What are some of the most common challenges faced by technical services assistants, and how can they be effectively managed?

Technical Services Assistants often encounter challenges such as managing multiple requests with tight deadlines and adapting to rapidly changing technologies. Balancing administrative tasks with hands-on technical support requires strong organizational and communication skills. Proactively prioritizing workloads, staying updated on new software or equipment, and collaborating closely with team members can help manage these challenges efficiently. Building a good rapport with both technical staff and end-users also facilitates smoother resolutions and workflow.

What is the difference between Technical Services Assistant vs Laboratory Technician?

AspectTechnical Services AssistantLaboratory Technician
Required CredentialsAssociate degree or relevant certificationsAssociate degree or diploma in laboratory sciences
Work EnvironmentOffice, technical support settings, client interactionsLaboratory, research, or clinical settings
Employer & Industry UsageUsed across various industries including manufacturing, IT, and healthcarePrimarily in healthcare, research, and scientific labs
Common Search & Comparison IntentYesYes

The Technical Services Assistant and Laboratory Technician roles share similarities in required certifications and work environments, but differ mainly in their focus areas. The Technical Services Assistant often provides technical support and customer service, while the Laboratory Technician conducts scientific tests and experiments. Both roles are essential in their respective industries, with overlapping skills but distinct responsibilities.

What are the most commonly searched types of Technical Services jobs in Texas?

The most popular types of Technical Services jobs in Texas are:

What cities in Texas are hiring for Technical Services Assistant jobs?

Cities in Texas with the most Technical Services Assistant job openings:

Technical Services Assistant jobs near you
Infographic showing various Technical Services Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Manager Technical Services

Erlphase

Houston, TX • On-site

$125 - $150/hr

Other

Posted 5 days ago

Job description

Role Overview

ERLPhase Power Technologies Ltd seeks an experienced Manager Technical Services who is accountable for providing strategic leadership and direction for the Technical Services Department. This individual will work closely with Sales and other internal and external stakeholders providing quality services and setting benchmarks for their team, as well as helping in the development/implementation of new products.

Ideal Candidate
  • Strong people manager with excellent ability to take charge, understand business needs and manage workflow for the department.
  • Demonstrated customer satisfaction by providing top‑quality customer service problem‑solving to current and potential customers and providing technical support to the Sales team.
  • Have developed and maintained an expert level of technical expertise in electric power system protection and/or automation (specifically relays and recorders).
Key Responsibilities Customer, Technical & Business Support
  • Support customers through product demonstrations, training, application guidance, and technical consultations.
  • Collaborate with the Technical Services team to resolve customer issues through application notes, Webex demonstrations, and technical support.
  • Prepare product presentations, competitive comparisons, and technical materials to support business development initiatives.
  • Assist in preparing and presenting technical proposals for ERLPhase products, services, and solutions.
  • Develop a close working relationship with customers and establish a secondary technical contact, besides RSM, for customer inquiries and escalations.
  • Assist customers with the installation, commissioning, and operation of ERLPhase systems, both remotely and on‑site.
  • Represent ERLPhase at industry conferences and technical forums such as NASPI and IEEE PSRC.
  • Contribute to the development of customer‑facing technical documentation, including manuals, datasheets, and ordering guides.
  • Provide technical support to Marketing, Sales, Application Engineering, and Product Development teams.
Leadership & Operational Management
  • Accomplish departmental goals by leading the team and planning for delivery of customer support in a timely manner.
  • Lead, mentor, and develop a team of Technical Service Engineers providing remote technical support to ERLPhase customers.
  • Maintain high‑quality service standards by resolving customer issues, improving processes, and driving continuous service improvements.
  • Ensuring customer satisfaction as the prime goal.
Qualifications & Preferred Technical Skills
  • B.S. in Electrical Engineering is mandatory.
  • 10+ years’ experience working with numerical relays and recorders.
  • Previous experience in leading and developing a team.
  • Strong professional presentation skills, both written and verbal, including the ability to hold difficult discussions with customers or employees to protect company interests.
  • Working knowledge of electric power systems and practices and philosophies.
  • Working knowledge of protective relay applications at utility or engineering firms and industry practices.
  • Experience with EMTP, load flow, and short‑circuit studies.
  • Experience with utility companies, consulting, or engineering companies would be an advantage.
  • Knowledge of advanced communication protocols and communication system architecture.
  • Expert knowledge of system protection, integration, and automation applications.
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