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Technical Operations Manager Jobs in Wisconsin (NOW HIRING)

Border States

Branch Operations Manager

Pewaukee, WI · On-site

Job Summary The Branch Operations Manager leads and manages the operational functions within a ... Technical ability to understand electrical systems with a minimum of 3-years of prior electrical ...

Fresenius Medical Care

Biomedical Technician

West Allis, WI · On-site

$24.50 - $32.75/hr

We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional ...

Fresenius Medical Care

Biomedical Technician

Milwaukee, WI · On-site

$25 - $33/hr

We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional ...

Quartz

Manager, Technology Operations

Madison, WI · On-site

$116K - $146K/yr

Facilitates collaboration across technical teams, business units, and leadership on complex ... Expertise in IT service management processes and operational best practices * Ability to lead cross ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Wisconsin

Technical Operations Manager information

See Wisconsin salary details

$35.8K

$92.1K

$145.9K

How much do technical operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for technical operations manager in Wisconsin is $92,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $112,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What is the role of a technical operations manager?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, and optimize operational efficiency, often using tools like monitoring software and project management platforms.

Is ops manager higher than GM?

A Technical Operations Manager typically focuses on overseeing technical processes, infrastructure, and team performance within an organization. A General Manager (GM) usually has broader responsibility for overall business operations, including multiple departments. The hierarchy depends on the company's structure, but GMs generally hold a higher or more comprehensive leadership role than operations managers.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations management and achieving organizational goals.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the highest salary for an operations manager?

The highest salaries for a Technical Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as industry, experience, certifications, and management scope influence top-tier compensation levels.
What are popular job titles related to Technical Operations Manager jobs in Wisconsin? For Technical Operations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Wisconsin look for? The top searched job categories for Technical Operations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Technical Operations Manager jobs? Cities in Wisconsin with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Wisconsin as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 6% Contract, and 6% Nights. Highlights an 100% In-person job distribution, with an average salary of $92,136 per year, or $44.3 per hour.
Branch Operations Manager

Branch Operations Manager

Border States Industries, Inc.

Pewaukee, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Border States rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

98th of 373 rated retail wholesalers

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Pewaukee, WI  

Application Deadline: until filled.

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

The Branch Operations Manager leads and manages the operational functions within a branch. Responsible for the expenses for the areas supervised.  Provides input to branch management on formulation of the branch budget and monitors adherence to budgetary objectives.  Resolves SAP software issues, ensures all required checklists are completed in a timely manner, removes billing blocks, develops and reviews proposals for purchasing equipment, oversees all inventory modifications, provides leadership during the annual inventory process, and provides support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.

Responsibilities

Essential Functions

  • Provides continuous input to the Branch Management on formulation of branch Fiscal Year budget and monitors adherence to FY budgetary objectives. 
  • Resolves SAP software issues and assures all required checklists are completed in a timely manner.  
  • Removes billing blocks as appropriate.  
  • Serves as the location's training coordinator regarding SAP, PC, products, and policy and procedure training related issues. 
  • Develops and/or reviews proposals for purchasing equipment.  
  • Coordinates computer, telephone, and equipment changes, upgrades or problems with appropriate corporate staff. 
  • Supervises all inventory modifications using the reason codes in SAP.  
  • Provides leadership during the location's annual inventory process and with the Inventory committee.
  • Consistently provides responsive, quality customer service to our customers.  
  • Actively participates in the coordination, analysis, and decision-making required by information and feedback of customer needs, pricing, products, competition, and problem resolution.
  • Works closely with Border States sales and customer service to execute marketing plans and programs and to support promoting customer directed products and sales within the customer base.
  • Provides administrative and operational support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.
  • Provides oversight of the warehouse and delivery operations.
  • Supports and manages services and solutions initiatives like vendor managed inventory (VMI).
  • Develops annual performance goals and plans for their area.

Non-essential Functions

  • Responsible for the payment of all bills and donation payments for the branch within approved limits.  
  • Approves all inventory returns.  
  • Reviews and approves credit invoices.
  • May assist with scheduling and coordination of product meetings and customer trade shows.  
  • Coordinates with the customer financial services staff to resolve customer-billing problems resulting from errors in pricing, shipping, delivery or other credit areas. 
  • Performs other duties as assigned by supervisor or designate.
Qualifications
  • Minimum 4-year business/trade degree preferred or the equivalent in work experience.  
  • Prior supervisory experience with a minimum of 4 years' prior customer service or sales experience preferred.  
  • Technical ability to understand electrical systems with a minimum of 3-years of prior electrical distribution experience preferred. 
  • Strong knowledge of electrical products and systems preferred. 
  • Ability to read, write, and speak in English preferred.  
  • Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, email, and SAP software. 
Skills and Abilities
  • Excellent customer service skills include being competent, accurate, responsive, and engaged.
  • Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.  
Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%

  • Lift from Waist:
    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
  • Lift from Floor:
    • < than 10 lbs. - Frequently
    • 10 to 25 lbs. - Frequently
    • 26 to 50 lbs. - Frequently
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
  • Carried for Distance:
    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all
Physical Activity

Frequency at which you would do the following in a typical day:

  • Sitting (a continuous period of being seated) - Continuously
  • Standing (for sustained periods of time) - Frequently
  • Walking (moving about on foot to accomplish tasks) - Frequently
  • Bending/stooping (downward and forward) - Frequently
  • Crawling (moving about on hands and knees or hands and feet) - Not at all
  • Climbing/Walking Stairs (ascending or descending) - Frequently
  • Reaching (extending arms in any direction) - Frequently
  • Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
  • Balancing (maintaining body equilibrium to prevent falling) - Occasionally
  • Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
  • Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
  • Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
  • Grasping (Applying pressure to an object with the fingers and palm) - Continuously
  • Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
  • Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
  • Driving (the control and operation of a motor vehicle) - Occasionally
  • Desk work (work usually performed at a desk) - Continuously
  • Use of a computer - Continuously
  • Use of a telephone - Frequently
  • Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
  • Exposure (to adverse weather & temperature conditions) - Occasionally
  • Travel (travel needed to perform job duties) - Occasionally
Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.

Our Purpose
We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .

Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law.  It's something  we've believed in since our founding.  We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

  • Criminal background check (required for all positions)
  • Motor Vehicle Record (MVR) check (required for positions involving driving)
  • Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.

What Border States employees say

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