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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Wisconsin? The most popular types of Technical Operations jobs in Wisconsin are:
What are popular job titles related to Technical Operations Assistant jobs in Wisconsin? For Technical Operations Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Wisconsin look for? The top searched job categories for Technical Operations Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Technical Operations Assistant jobs? Cities in Wisconsin with the most Technical Operations Assistant job openings:
Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Manager, Technical Operations

RAYUS Radiology

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

RAYUS Radiology rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

158th of 887 rated healthcare providers

Job description

RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Manager, Technical Operations to join our team. As a Manager, Technical Operations, you will be responsible for managing the technical operations of multiple centers, which includes planning, team member management, budget management, maintaining relationships with referring groups, and on-going customer service functions. This position is responsible for meeting the quality and operational goals (i.e. efficiency, productivity, costs, etc.) for their assigned center(s).
This is a full-time position with travel within the Milwaukee market, typically Wauwatosa, Menomonee Falls, Mequon and West Bend.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(50%) Center Operations
  1. Remain visible at Centers and understands the Center's team member engagement level and workload
  2. Implement programs, goals and objectives, and policies and procedures necessary for providing quality care and maintaining a sound Operation
  3. Analyze the operations of assigned centers as related to staffing, utilization of facilities, equipment and supplies, and recommends and implements solutions and changes
  4. Develop and manage the budget for the technical operations(s) and recommends financial decisions for the Center
  5. Monitor the performance and profitability of services offered
  6. Provide ongoing and timely communication to management and team members regarding Center performance, team member performance, events, issues, etc.
  7. In partnership with the Manager, Administrative Operations on Market initiatives and on-going Operations
  8. Interface with Radiologists to create and maintain up-to-date protocol manuals for all modalities
  9. Maintains productive relationships with center's customer base in defined market through delivery of extraordinary customer service
  10. Attends sales calls and lunch meetings with the sales team, providing operations knowledge
  11. Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, and administrative functions
  12. Maintains a safe environment for patients, technologists, radiologists and any other center team members with the assistance of the center safety coordinator
  13. Ensures compliance with all HIPAA guidelines

(45%) Team Member Management
  1. Oversee and assist with the training of new team members and supervisors, providing resource and technical expertise
  2. Participate in team member performance management and evaluations, compensation recommendations and development.
  3. Develops coaches and provides training opportunities for all direct reports based on assessment of individual needs to ensure critical leadership development
  4. Leads regular team meetings and team member one-on-one discussions
  5. Supports and conducts training efforts for continuing education for the technologists and nurses
  6. Ensures all technologists are compliant with CEU (continuing education) credits, in good standing with appropriate registries, updated with CPR credits, etc.
  7. Implement strategies to promote teamwork within the Center and Market
  8. Collaborate with Chief Technologists to build high performing and engaged teams

(5%) Completes additional tasks and projects as assigned
Required:
  1. High school diploma, or equivalent
  2. Associate's degree in radiologic technology, registered nursing, or a Graduate of an American Medical Association (AMA) accredited sonography program, or Commission on Accreditation of Allied Health Education Programs (CAAHEP), or another closely related and applicable healthcare/medical field
  3. ARRT Radiologic Technologist Certification, RN Licensure, or registered American Registry for Diagnostic Medical Sonography (ARDMS) sonographer, current and in good standing
  4. Sonography certification in imaging specialty (AB, BR, ObGyn, etc.)
  5. Five (5) years' related medical experience
  6. Three (3) years' experience managing a team of direct reports
  7. Proficient in Microsoft Office Suite; Outlook, Excel, Word, PowerPoint etc.
  8. Some travel is required between sites; a reliable means of transportation is required.

Preferred:
  1. Bachelor's degree in a related and applicable healthcare/medical field
  2. Sonography certification as a Registered Vascular Technologist (RVT/VT)
  3. Five (5) years' experience with medical out-patient radiology imaging

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.
DailyPay implementation is contingent upon initial set-up period.
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