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Technical Operations Manager Jobs in Delaware (NOW HIRING)

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Responsibilities We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure ... Customer Service Oriented & Operational Effectiveness * Personal Ownership * Quick Decision Making

Berkley

Technical Delivery Manager

Wilmington, DE · On-site

Responsibilities We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure ... Customer Service Oriented & Operational Effectiveness * Personal Ownership * Quick Decision Making

Berkley

Technical Delivery Manager

Wilmington, DE

We are seeking a dynamic Technical Delivery Manager to lead complex infrastructure and application ... Customer Service Oriented & Operational Effectiveness * Personal Ownership * Quick Decision Making

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All JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Delaware

Technical Operations Manager information

See Delaware salary details

$35.5K

$91.4K

$144.6K

How much do technical operations manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for technical operations manager in Delaware is $91,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $111,600.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.
What are the most commonly searched types of Technical Operations jobs in Delaware? The most popular types of Technical Operations jobs in Delaware are:
What are popular job titles related to Technical Operations Manager jobs in Delaware? For Technical Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Delaware look for? The top searched job categories for Technical Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for Technical Operations Manager jobs? Cities in Delaware with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Delaware as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,361 per year, or $43.9 per hour.
Branch Operations Supervisor - Commercial Lines

Branch Operations Supervisor - Commercial Lines

Insurance Office of America

Wilmington, DE

$70K - $80K/yr

Full-time

Medical, Retirement

Posted 8 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Supervisor - Commercial Lines 

Work Mode: Hybrid 1-2 days out of one of our IOA offices in CST or EST zone | Supporting: Cherry Hill, NJ branch. Book Focus: Trucking, Transportation, Construction
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. 

 
Key Responsibilities: 

  • Team Leadership: Manage Account Management staff, monitor performance, and provide coaching. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Monitoring: Ensure productivity, efficiency, quality, and service standards. 

  • Scheduling: Manage staff days off calendars for service continuity. 

  • Staffing Levels: Ensure appropriate staffing levels and recommend adjustments. 

  • Employee Selection: Participate in interviewing and hiring recommendations. 

  • Performance Evaluation: Prepare and deliver performance evaluations. 

  • Coaching and Development: Provide coaching, consultation, and training. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Gaps: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain transparent communication with leadership. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive, productive relationships with IOA leadership, peers, co-workers, and employees. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge

  • 3+ years leadership experience. 

  • All required active licensing 

  • Outstanding communication and people management skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s). 

Salary Range

The expected pay range for this position is $70,000 to $80,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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