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Technical Manager Jobs in Appleton, WI (NOW HIRING)

Faithtechnologies

Automation Project Manager

Green Bay, WI · On-site

$92K - $121K/yr

The Automation Project Manager is a cross-functional leader responsible for the overall success of ... Bachelor's degree in engineering or a related technical field Experience: Eight (8) years ...

Socket.dev

Automation Project Manager

Menasha, WI · On-site

$110 - $160/hr

The Automation Project Manager is a cross-functional leader responsible for the overall success of ... Bachelor's degree in engineering or a related technical field Experience: Eight (8) years ...

GB Packaging

Technical Service Engineer

Green Bay, WI · On-site

They manage individual projects and work cross functionally on new product developments and enhancements. Highly effective communication skills, a well-developed business and technical presence, and ...

Amcor plc

Process Engineer

Oshkosh, WI · On-site

Reviews data and trial reports from technical for products being developed and reports concerns and results to the appropriate department managers. * Production Trial owner, following and ...

Network Health

Technical Systems Analyst

Menasha, WI · On-site +1

The Technical Systems Analyst collaborates with business users to recommend and develop automation ... change management, and continuous improvement protocols * General understanding of Continuous ...

Network Health WI

Technical Systems Analyst

Menasha, WI · On-site +1

The Technical Systems Analyst collaborates with business users to recommend and develop automation ... change management, and continuous improvement protocols * General understanding of Continuous ...

Amcor

Process Engineer

Oshkosh, WI · On-site

Reviews data and trial reports from technical for products being developed and reports concerns and results to the appropriate department managers. * Production Trial owner, following and ...

Network Health

Technical Systems Analyst

Menasha, WI · On-site

Description The Technical Systems Analyst collaborates with business users to recommend and develop ... change management, and continuous improvement protocols * General understanding of Continuous ...

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Showing results 21-40

All JobsTechnical JobsTechnical Manager JobsTechnical Manager Jobs in Appleton, WI

Technical Manager information

See Appleton, WI salary details

$49.8K

$148.6K

$188.8K

How much do technical manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical manager in Appleton, WI is $148,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,700.00 and $176,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical manager, and why are they important?

To thrive as a Technical Manager, you need a solid background in engineering or IT, strong project management abilities, and experience leading technical teams. Familiarity with project management tools (like Jira or Trello), relevant programming languages, and industry certifications such as PMP or ITIL are often required. Excellent communication, leadership, and problem-solving skills help you motivate teams and align technical solutions with business goals. These competencies are crucial for delivering successful projects, fostering innovation, and ensuring organizational objectives are met efficiently.

What is a technical manager?

A technical manager is responsible for overseeing the smooth operations of a company’s computer and information systems. Your job duties as a technical manager include coordinating with managers from other departments, working with your team to develop computer and network systems that meet company needs, aligning projects with company goals, installing and maintaining software applications and hardware upgrades, and ensuring the security of computer and network systems. You must be a creative problem solver to develop inexpensive solutions to complex problems.

What is the difference between Technical Manager vs Software Engineer?

AspectTechnical ManagerSoftware Engineer
Required credentialsBachelor's or Master's in Computer Science, Engineering, or related field; often leadership experienceBachelor's or higher in Computer Science, Software Engineering, or related field
Work environmentLeads teams, manages projects, collaborates with stakeholdersDevelops, codes, tests software applications
Employer usageUsed in tech companies, IT departments, product teamsCommon in software development firms, tech startups, IT services
Search intentComparing leadership roles with technical expertiseLooking for coding, development, or programming roles

The main difference between a Technical Manager and a Software Engineer lies in their focus and responsibilities. Technical Managers oversee teams and projects, requiring leadership skills and strategic planning, while Software Engineers focus on designing and coding software. Both roles require technical knowledge, but their day-to-day tasks and career paths differ significantly.

What are some common challenges technical managers face when leading cross-functional teams?

Technical Managers often encounter challenges in aligning different team members with varying technical backgrounds and priorities, especially when working with cross-functional teams. Balancing project deadlines with changing requirements, managing communication gaps between technical and non-technical stakeholders, and ensuring smooth collaboration are common hurdles. Successful Technical Managers develop strong interpersonal skills, promote transparent communication, and foster a collaborative environment to overcome these challenges while keeping projects on track.

What is a technical manager?

A Technical Manager is a professional responsible for overseeing the technical aspects of projects within an organization. They lead technical teams, coordinate engineering or IT tasks, and ensure that projects are completed on time and meet quality standards. Technical Managers also act as a bridge between technical staff and non-technical stakeholders, translating business requirements into technical solutions. Their role often involves mentoring team members, managing resources, and staying updated with the latest technological trends.
More about Technical Manager jobs
What are the most commonly searched types of Technical jobs in Appleton, WI? The most popular types of Technical jobs in Appleton, WI are:
What job categories do people searching Technical Manager jobs in Appleton, WI look for? The top searched job categories for Technical Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Technical Manager jobs? Cities near Appleton, WI with the most Technical Manager job openings:
Technical Manager jobs near you
Infographic showing various Technical Manager job openings in Appleton, WI as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $148,591 per year, or $71.4 per hour.

Technical Operations & Support Specialist

Radius Limited

De Pere, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Company Description
Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes-from those with just a few vehicles to large commercial fleets. We provide sales and support solutions tailored for enterprise, business, and individual accounts.
Job Description
The Technical Operations & Support Specialist is a hybrid role bridging the gap between physical hardware readiness and advanced technical client support. You will anchor our hardware fulfillment pipeline-provisioning, testing, and managing inventory-while simultaneously serving as a key escalation point for both standard (Tier 1) and complex (Tier 2) technical support cases. This position requires a mix of hands-on technical aptitude, analytical problem-solving, and exceptional customer service.
Hours of Operation:Monday-Friday, 8:00 AM - 8:00 PM
Available Shifts:
  • Morning Shift:8:00 AM - 5:00 PM (Includes 1-hour lunch break)
  • Evening Shift:11:00 AM - 8:00 PM (Includes 1-hour lunch break)

Key Responsibilities
Hardware Provisioning & Inventory Management
  • Device Provisioning: Set up, configure, and firmware-flash telematics devices according to manufacturer specifications and unique customer requirements prior to shipment.
  • Account Setup & SLA Execution: Create new customer accounts and link hardware within internal administration tools, managing day-to-day platform requirements to consistently meet order dispatch SLAs.
  • Inventory Control & Auditing: Maintain real-time tracking of physical stock movements in the CRM/ERP system. Conduct comprehensive physical Stock Takes at the end of each month.
  • Returns & Testing (RMA): Process returned devices, execute hardware diagnostic tests in alignment with workflows, and isolate defective stock.

Tier 1 & Tier 2 Technical Support
  • Omnichannel Technical Assistance: Provide clear, empathetic support to customers via phone, email, and chat, translating complex technical realities into reassuring updates.
  • Tier 1 Troubleshooting: Isolate, diagnose, and resolve standard hardware and software issues related to GPS tracking devices and the telematics platform.
  • Tier 2 Advanced Escalations: Serve as the internal expert for complex, high-priority, or fleet issues. Deep-dive into hardware diagnostic logs, analyze device configuration files, and investigate firmware behaviors to identify root causes.
  • System Defect Isolation: Replicate advanced hardware/software problems in a test environment to verify systemic bugs versus isolated user errors.
  • Queue & Downtime Management: Efficiently manage incoming support queues, prioritizing critical enterprise fleet issues to ensure minimal operational downtime for business clients.

Cross-Functional Collaboration & Documentation
  • Engineering & Product Liaison: Partner closely with internal engineering, developers, and the Device Management Team to escalate verified Tier 2 bugs and provide actionable product feedback.
  • Technical Documentation: Maintain logs of technical issues, precise replication steps, and final resolutions within service desk platforms (Zendesk, Salesforce, Jira).

Process Improvement: Develop internal documentation, knowledge base articles, and workflows to help shorten resolution times for future Tier 1 and Tier 2 issues.
Qualifications
Qualifications & Ideal Profile
Experience & Technical Skills
  • Experience: Prior experience in a technical support desk (IT helpdesk, Tier 2 service desk) or a logistics/hardware fulfillment environment is highly ideal.
  • Systems Literacy: Hands-on experience working within industry-standard service desk platforms (e.g., Zendesk, Salesforce Service Cloud, Jira) and CRM/ERP systems (NetSuite experience is a major plus).
  • Technical Aptitude: Foundational understanding of how software interfaces with hardware, wireless communication protocols, and diagnostic data logging.
  • Process-Oriented: Ability to strictly adhere to warehousing, device handling, and data compliance guidelines.

Core Competencies
  • Advanced Problem-Solving: An analytical mindset that enjoys solving puzzles, digging into technical data, and running diagnostics to uncover root causes.
  • Technical Communication: Exceptional verbal and written communication skills, with a proven ability to bridge the gap by explaining technical concepts clearly to non-technical users and developers alike.
  • Multitasking & Focus: Capable of balancing physical inventory/fulfillment tasks alongside an active support ticket queue without sacrificing attention to detail.
  • Empathy & Patience: Strong interpersonal skills, remaining calm and patient when guiding customers through stressful fleet disruptions.

Preferred Qualifications
Bilingual Skills: Fluency in both Spanish and English is a major asset for our diverse customer base.
Additional Information
Benefits of joining Radius:
  • A friendly culture that mirrors our proposition to our customers.
  • A fast-growing organisation that defines itself as being agile and innovative
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
  • Retail Discounts
  • Health and Wellbeing support services
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • 401(k)
  • Company paid holidays
  • Paid Time Off (PTO)
  • Voluntary Disability plans

#LI-JF1
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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