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Technical Account Manager Jobs in Puerto Rico (NOW HIRING)

PR · On-site

Provide leadership for the accounts assigned: compliance, regulatory updates, capacity planning, cost reductions and control, delivery performance and contract management. Individual, with input from ...

Account Manager

Catano, PR · On-site

$42K - $71K/yr

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

You will collaborate with technical specialists, product managers, and support teams to deliver ... accounts • Excellence in consultative selling, relationship building, and negotiations at all ...

Account Manager - PR

Catano, PR · On-site

$42K - $71K/yr

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Account Manager - PR

Catano, PR · Hybrid

$42K - $71K/yr

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Account Manager - PR

Catano, PR · Hybrid

$42K - $71K/yr

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Overview Our Account Supervisor's mission is to lead the strategic and operational management of client accounts, helping solve business challenges while uncovering opportunities for growth, both for ...

Serves as line of escalation for high priority, complex accounts to be worked, including ... Experience preparing and delivering technical demonstrations * Experience analyzing denials ...

As the Publisher Account Executive, you are responsible for growing, optimizing, and finding new ... Manage day-to-day communication through email, Slack, and other communication tools with key ...

As the Publisher Account Executive, you are responsible for growing, optimizing, and finding new ... Manage day-to-day communication through email, Slack, and other communication tools with key ...

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Showing results 1-20

Technical Account Manager information

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

What are popular job titles related to Technical Account Manager jobs in Puerto Rico?

For Technical Account Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Puerto Rico look for?

The top searched job categories for Technical Account Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Technical Account Manager jobs?

Cities in Puerto Rico with the most Technical Account Manager job openings:

Infographic showing various Technical Account Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

TPM Account Manager

AbbVie

PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


AbbVie rating

8.7

Company rating: 8.7 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

14th of 86 rated pharmaceutical


Job description

Company Description
  • About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Provide a focal point for existing and new products that will be manufactured for AbbVie under contract by Third Party Manufacturers (TPM).   Establish effective communication and working relationships with the Third Party, Legal, MTS, R&D, Materials Management & Logistics, QA, Regulatory, and Program Management to ensure proper supply of materials from the TPM and to manage the commitment as stipulated in the contract(s).  Provide leadership for the accounts assigned: compliance, regulatory updates, capacity planning, cost reductions and control, delivery performance and contract management.  Individual, with input from Manager, is responsible for negotiating extensions or new contracts.

Responsibilities: 

  • Serve as primary contact between AbbVie and Third Party Manufacturer.  Must travel to TPM sites and establish meaningful working relationships and understanding of the TPM's capabilities.
  • Primary AbbVie interface with the TPM.
  • Ensure that contract commitments are being fulfilled by both parties and resolve when they are not.  Involve the appropriate AbbVie resources when issues need to be resolved.
  • Assure that strategic objectives can be met through TPM capacity analysis versus LRP forecasts.  Highlight concerns to required organizations proactively.
  • Identify potential opportunities to in-source or out-source other products to maximize the benefit to AbbVie.  Identify areas of potential consolidation amongst TPM's.
  • Working with appropriate AbbVie functions, negotiate new and extensions to contracts with the Third Parties.  Assure performance metrics are clearly established and included in the terms of the contract.  Assure that contracts are aligned with strategic business objectives.
  • Maintain Third Party Contract information in the Third Party Contract Manufacturing Database(s).  Track key dates and milestones and assure they are met or executed.
  • Identify TPM's for new and existing products.  Support new product launches and transfers.  Provide key forecasting information to the TPM's and assure that the launch plans can be met.
  • Develop and maintain a TPM Capability and Due Diligence Database.  Maintain worldwide expertise including technology, performance, benefits, weaknesses and capacity


Significant Work Activities: 

Frequent to continuous computer usage (greater or equal to 50% of the workday) is required

Qualifications
  • BS or BA in Science, Engineering, Operations, Business or equivalent experience.
  • 5 to 8 years experience in a combination of the following areas: Manufacturing, Program Management, Materials Management, Logistics, QA, Marketing, Business Development or Engineering.
  • Demonstrated success in financial analysis, negotiations and project management.
  • Must have excellent Program Management, Presentation, Oral and Written Communication Skills.
  • Must be team oriented. Able to understand operations and operational/logistical issues.
  • Must be able to manage multiple accounts simultaneously.
  • Must have an understanding of regulatory and compliance requirements in relationship to manufacturing and contracts.
Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. 
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html


What AbbVie employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


AbbVie logo

About AbbVie

Sourced by ZipRecruiter

AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube, and LinkedIn.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

North Chicago, IL, US

Year founded

2013