Sr. Account Manager
Cayey, PR · On-site
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ... You will collaborate with technical specialists, product managers, and support teams to deliver ...
Sr. Account Manager
Cayey, PR · On-site
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ... You will collaborate with technical specialists, product managers, and support teams to deliver ...
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ... You will collaborate with technical specialists, product managers, and support teams to deliver ...
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ... You will collaborate with technical specialists, product managers, and support teams to deliver ...
Build and strengthen relationships with senior decision-makers and influencers, positioning ... Strong strategic account management and partnering with senior customer and internal leaders.
Build and strengthen relationships with senior decision-makers and influencers, positioning ... Strong strategic account management and partnering with senior customer and internal leaders.
Key Account Manager II
San Juan, PR · On-site
$45K - $55K/yr
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Quick apply
Key Account Manager II
San Juan, PR · On-site
$45K - $55K/yr
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Key Account Manager
San Juan, PR · On-site
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Quick apply
Key Account Manager
San Juan, PR · On-site
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Key Account Manager
San Juan, PR · On-site
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Quick apply
Key Account Manager
San Juan, PR · On-site
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Key Account Manager
San Juan, PR · On-site
$45K - $55K/yr
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Quick apply
Key Account Manager
San Juan, PR · On-site
$45K - $55K/yr
Identify and resolve client issues, escalating as needed to senior leadership or other departments ... As a Key Account Manager, you will utilize your strong communication, negotiation, and ...
Robotics Logistics Technical Lead
Carolina, PR · On-site
$100 - $150/hr
Exceptional communication, documentation, and stakeholder management skills with the ability to influence senior stakeholders and mentor technical teams. Mentor Technical Group es un empleador que ...
Robotics Logistics Technical Lead
Carolina, PR · On-site
$100 - $150/hr
Exceptional communication, documentation, and stakeholder management skills with the ability to influence senior stakeholders and mentor technical teams. Mentor Technical Group es un empleador que ...
We have the flexibility to manage our work and personal needs. We make bold moves, together, and ... We also never request personal information such as back account details, Social Security numbers ...
We have the flexibility to manage our work and personal needs. We make bold moves, together, and ... We also never request personal information such as back account details, Social Security numbers ...
PR · On-site
$48 - $60/hr
... senior stakeholders. * Standards, Knowledge Management & Handover: Establish reusable standards and templates (ICDs, control narratives, alarm/diagnostic philosophy, test protocols, as-built ...
Quick apply
PR · On-site
$48 - $60/hr
... senior stakeholders. * Standards, Knowledge Management & Handover: Establish reusable standards and templates (ICDs, control narratives, alarm/diagnostic philosophy, test protocols, as-built ...
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... We also never request personal information such as back account details, Social Security numbers ...
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... We also never request personal information such as back account details, Social Security numbers ...
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... We also never request personal information such as back account details, Social Security numbers ...
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... We also never request personal information such as back account details, Social Security numbers ...
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... We also never request personal information such as back account details, Social Security numbers ...
We have the flexibility to manage our work and personal needs.We make bold moves, together, and are ... We also never request personal information such as back account details, Social Security numbers ...
Account Supervisor
San Juan, PR · On-site
Overview Our Account Supervisor's mission is to lead the strategic and operational management of ... Manage client relationships at a senior level, ensuring satisfaction, trust, and long-term ...
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Account Supervisor
San Juan, PR · On-site
Overview Our Account Supervisor's mission is to lead the strategic and operational management of ... Manage client relationships at a senior level, ensuring satisfaction, trust, and long-term ...
Sr. C&Q Specialist
Juncos, PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Sr. C&Q Specialist
Juncos, PR · On-site
Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Manage change controls and deviations related to plants and equipment. * Support maintenance and ...
Help Desk Support Level 2 - Managed Service Provider
Guaynabo, PR · On-site
$20 - $27/hr
... technical account management. * Deploying and managing Windows Servers and Active Directory * Designing Local Area Networks * Implementing and monitoring network security * Optimizing and maintaining ...
Quick apply
Help Desk Support Level 2 - Managed Service Provider
Guaynabo, PR · On-site
$20 - $27/hr
... technical account management. * Deploying and managing Windows Servers and Active Directory * Designing Local Area Networks * Implementing and monitoring network security * Optimizing and maintaining ...
PR · On-site
$17 - $19/hr
... technical account management. * Deploying and managing Windows Servers and Active Directory * Designing Local Area Networks * Implementing and monitoring network security * Optimizing and maintaining ...
Quick apply
PR · On-site
$17 - $19/hr
... technical account management. * Deploying and managing Windows Servers and Active Directory * Designing Local Area Networks * Implementing and monitoring network security * Optimizing and maintaining ...
Senior, Environmental Services
San Juan, PR · On-site +1
Retirement
The Senior Environmental Specialist leads and manages environmental review and compliance ... manage and organize technical information effectively, required * Experience with Geographic ...
Senior, Environmental Services
San Juan, PR · On-site +1
Retirement
The Senior Environmental Specialist leads and manages environmental review and compliance ... manage and organize technical information effectively, required * Experience with Geographic ...
Sr Manager, Infrastructure Workplace Services - Virtualization Operations (Puerto Rico)
$97K - $133K/yr
Medical
Life
Retirement
The Sr. Manager oversees a team responsible for delivering reliable, secure, scalable, and ... Success requires strong leadership, technical expertise, strategic thinking, and the ability to ...
New
Sr Manager, Infrastructure Workplace Services - Virtualization Operations (Puerto Rico)
$97K - $133K/yr
Medical
Life
Retirement
The Sr. Manager oversees a team responsible for delivering reliable, secure, scalable, and ... Success requires strong leadership, technical expertise, strategic thinking, and the ability to ...
New
PR · On-site
$40K - $45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Manage timelines to ensure they meet client expectations and agency standards. * Financial ... Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with ...
Quick apply
PR · On-site
$40K - $45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Manage timelines to ensure they meet client expectations and agency standards. * Financial ... Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with ...
Senior Technical Account Manager information
What is a senior technical account manager?
A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.
How does a senior technical account manager balance technical problem-solving with client relationship management?
Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.
What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?
To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.
What is the difference between Senior Technical Account Manager vs Technical Account Manager?
| Aspect | Senior Technical Account Manager | Technical Account Manager |
|---|---|---|
| Required Credentials | Typically requires more experience, advanced certifications, and industry knowledge | Entry to mid-level certifications, less experience needed |
| Work Environment | Handles complex accounts, strategic planning, and high-level client interactions | Focuses on onboarding, support, and maintaining client relationships |
| Employer & Industry Usage | Common in tech, SaaS, and enterprise software companies | Used across similar industries, often as a stepping stone role |
The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.
What are popular job titles related to Senior Technical Account Manager jobs in Puerto Rico?
For Senior Technical Account Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Senior Technical Account Manager jobs in Puerto Rico look for?
The top searched job categories for Senior Technical Account Manager jobs in Puerto Rico are:
Thermo Fisher Scientific rating
7.7
Based on 427 frontline employees who took The Breakroom Quiz
199th of 540 rated manufacturers
Job description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions. You will serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives. You will collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer.
REQUIREMENTS:
• 8 years of B2B sales experience in life sciences, biotech, pharmaceutical, or related scientific industries
• Preferred Fields of Study: Life Sciences, Chemistry, Physics, Engineering or related scientific field
• Additional business or commercial certifications valued
• Technical aptitude and ability to understand complex scientific applications and workflows
• Demonstrated success in consistently meeting/exceeding sales targets and growing strategic accounts
• Excellence in consultative selling, relationship building, and negotiations at all levels
SKILLS & ABILITIES:
• Experience with CRM systems (preferably Salesforce) and MS Office suite
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively across teams
• Analytical, planning, and organizational abilities
• Effective presentation and communication skills at all organizational levels
• Valid driver's license and ability to travel up to 50-75% as needed
• Fluency in English required; additional language skills valued for international roles
• Demonstrates commitment to Integrity, Intensity, Innovation and Involvement
• Experience with capital equipment sales and/or regulated environments preferred
• Ability to manage complex sales cycles and multiple opportunities simultaneously
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions. You will serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives. You will collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer.
REQUIREMENTS:
• 8 years of B2B sales experience in life sciences, biotech, pharmaceutical, or related scientific industries
• Preferred Fields of Study: Life Sciences, Chemistry, Physics, Engineering or related scientific field
• Additional business or commercial certifications valued
• Technical aptitude and ability to understand complex scientific applications and workflows
• Demonstrated success in consistently meeting/exceeding sales targets and growing strategic accounts
• Excellence in consultative selling, relationship building, and negotiations at all levels
SKILLS & ABILITIES:
• Experience with CRM systems (preferably Salesforce) and MS Office suite
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively across teams
• Analytical, planning, and organizational abilities
• Effective presentation and communication skills at all organizational levels
• Valid driver's license and ability to travel up to 50-75% as needed
• Fluency in English required; additional language skills valued for international roles
• Demonstrates commitment to Integrity, Intensity, Innovation and Involvement
• Experience with capital equipment sales and/or regulated environments preferred
• Ability to manage complex sales cycles and multiple opportunities simultaneously
What Thermo Fisher Scientific employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Thermo Fisher Scientific
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
10,000+ Employees
Headquarters location
Waltham, MA, US
Year founded
1956