ZipRecruiter

Log In

1

Senior Technical Account Manager Jobs in Puerto Rico

Thermo Fisher Scientific

Sr. Account Manager

Cayey, PR · On-site

As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ... You will collaborate with technical specialists, product managers, and support teams to deliver ...

Thermo Fisher Scientific

Sr. Account Manager

Cayey, PR · On-site

As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and ... You will collaborate with technical specialists, product managers, and support teams to deliver ...

AbbVie

PR · On-site

Provide leadership for the accounts assigned: compliance, regulatory updates, capacity planning, cost reductions and control, delivery performance and contract management. Individual, with input from ...

AbbVie

PR · On-site

$98K - $136K/yr

The Manager, with minimal technical or administrative guidance, has the responsibility for all aspects of technical process support such as but not limited to project management, process monitoring ...

Ericsson

Account Manager - New Business

San Juan, PR · On-site

Build and strengthen relationships with senior decision-makers and influencers, positioning ... Strong strategic account management and partnering with senior customer and internal leaders.

BDO USA

Technical Support Engineer I

San Juan, PR · On-site

In this role, the Technical Support Engineer I is charged with participation in the Incident Management process and continual process improvement working with senior members of the team to make ...

BDO

Technical Support Engineer I

San Juan, PR · On-site

In this role, the Technical Support Engineer I is charged with participation in the Incident Management process and continual process improvement working with senior members of the team to make ...

RosadoToledo&

Account Supervisor

San Juan, PR · On-site

Overview Our Account Supervisor's mission is to lead the strategic and operational management of ... Manage client relationships at a senior level, ensuring satisfaction, trust, and long-term ...

next page

Showing results 1-20

All JobsTechnical Account JobsSenior Technical Account Manager JobsSenior Technical Account Manager Jobs in Puerto Rico

Senior Technical Account Manager information

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What are popular job titles related to Senior Technical Account Manager jobs in Puerto Rico?

For Senior Technical Account Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Senior Technical Account Manager jobs in Puerto Rico look for?

The top searched job categories for Senior Technical Account Manager jobs in Puerto Rico are:

Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 52% In-person, and 48% Remote job distribution.

Sr. Account Manager

Thermo Fisher Scientific

Cayey, PR • On-site

Full-time

Re-posted 14 days ago

Thermo Fisher Scientific rating

7.8

Company rating: 7.8 out of 10

Based on 430 frontline employees who took The Breakroom Quiz

171st of 546 rated manufacturers

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions. You will serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives. You will collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer.
REQUIREMENTS:
• 8 years of B2B sales experience in life sciences, biotech, pharmaceutical, or related scientific industries
• Preferred Fields of Study: Life Sciences, Chemistry, Physics, Engineering or related scientific field
• Additional business or commercial certifications valued
• Technical aptitude and ability to understand complex scientific applications and workflows
• Demonstrated success in consistently meeting/exceeding sales targets and growing strategic accounts
• Excellence in consultative selling, relationship building, and negotiations at all levels

SKILLS & ABILITIES:
• Experience with CRM systems (preferably Salesforce) and MS Office suite
• Excellent written and verbal communication skills
• Ability to work independently while collaborating effectively across teams
• Analytical, planning, and organizational abilities
• Effective presentation and communication skills at all organizational levels
• Valid driver's license and ability to travel up to 50-75% as needed
• Fluency in English required; additional language skills valued for international roles
• Demonstrates commitment to Integrity, Intensity, Innovation and Involvement
• Experience with capital equipment sales and/or regulated environments preferred
• Ability to manage complex sales cycles and multiple opportunities simultaneously

What Thermo Fisher Scientific employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply