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Remote Account Manager Jobs in Puerto Rico (NOW HIRING)

ABB

Regional Sales Manager

Aguadilla, PR · Remote

$98K - $157K/yr

The work model for the role is : #LI-Remote in the US with 60% travel required. This role is ... A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account ...

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Remote Account Manager information

How does a Remote Account Manager maintain strong client relationships without in-person meetings?

Remote Account Managers rely heavily on proactive communication, utilizing video calls, emails, and instant messaging to stay connected with clients. They often set regular check-ins and use collaborative tools to share updates and address concerns in real time. Building trust remotely requires being responsive, transparent, and attentive to client needs, ensuring that despite the distance, clients feel supported and valued. Many remote teams also use customer relationship management (CRM) software to track interactions and follow up on action items, helping maintain a personalized approach.

What Does a Remote Account Manager Do?

A remote account manager oversees client relationships for a brand, production company, or advertising agency. In this virtual position, you may work from home and use a phone, video conferencing, chat, or text to perform your duties. Your primary responsibilities are to work closely with your clients to ensure that their sales and marketing goals are being met. You may set up meetings between advertising directors and your clients, work as an advocate on behalf of your clients’ interests, and provide customer service. Account managers may work with a range of clients at an ad agency or find employment in-house for an organization, such as a video game company or apparel manufacturer.

What are the key skills and qualifications needed to thrive as a Remote Account Manager, and why are they important?

To thrive as a Remote Account Manager, you need a strong background in sales, client relationship management, and a relevant degree such as business or marketing. Familiarity with CRM software (like Salesforce or HubSpot), virtual collaboration tools, and digital communication platforms is typically required. Exceptional communication, self-motivation, and problem-solving skills set top performers apart in this remote role. These skills and qualities ensure effective client management, seamless remote collaboration, and the achievement of sales targets from a distance.

What is the difference between Remote Account Manager vs Remote Customer Success Manager?

AspectRemote Account ManagerRemote Customer Success Manager
CredentialsSales or account management experience, sometimes certifications in CRM toolsCustomer service or success certifications, CRM experience
Work EnvironmentClient-facing, sales-driven, often involves upsellingClient relationship-focused, ensuring customer satisfaction
Employer & Industry UsageSales teams, B2B companies, SaaS providersTech companies, SaaS, subscription services

Both roles involve remote work and client interaction, but the Remote Account Manager focuses on managing sales accounts and revenue growth, while the Remote Customer Success Manager emphasizes maintaining customer satisfaction and retention. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What is a Remote Account Manager?

A Remote Account Manager is a professional responsible for managing client accounts and building customer relationships while working from a location outside the traditional office, often from home. They communicate with clients via phone, email, or video calls, ensuring their needs are met and resolving any issues. Remote Account Managers handle tasks such as client onboarding, upselling products or services, and coordinating with internal teams to deliver solutions. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work independently.
More about Remote Account Manager jobs
What are the most commonly searched types of Remote Account jobs in Puerto Rico? The most popular types of Remote Account jobs in Puerto Rico are:
What are popular job titles related to Remote Account Manager jobs in Puerto Rico? For Remote Account Manager jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Account Manager jobs in Puerto Rico look for? The top searched job categories for Remote Account Manager jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Account Manager jobs? Cities in Puerto Rico with the most Remote Account Manager job openings:
Remote Account Manager jobs near you
Infographic showing various Remote Account Manager job openings in Puerto Rico as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Billing and Accounts Receivable Manager

Billing and Accounts Receivable Manager

Deloitte

San Juan, PR • Remote

Other

Posted 14 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services

Job description

Position Summary

Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client

Recruiting for this role ends on 08/01/2026.

Work you'll do

Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas. Oversight and management of billing and A/R follow-up operations. Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations. Leads activities related to operational analysis, financial analysis and process improvement initiatives. Maintains knowledge base of operational SOPs and workflows for relevant functional areas. Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required. Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows. Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims. Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems. Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services. Works with client team to develop and implement action plan to address trends as appropriate

Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules. Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal travel requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related area
  • Experience leading team of 10+ staff to exceed productivity, quality, and service targets
  • 1+ year in hospital billing and claims submission
  • Proficient in Epic Resolute Hospital Billing application
  • Proficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Role is remote

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,000 to $160,000 with overtime pay possible.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

This position is aligned with the Project. To view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAM

Qualifications:

Position Summary

Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Billing and Accounts Receivable Manager you will help deliver back-end revenue cycle management (RCM) services, including billing and claims submission, A/R follow-up, denials management, payment posting, and credits and refunds, for health care provider client

Recruiting for this role ends on 08/01/2026.

Work you'll do

Epic Billing and Accounts Receivable Manager on the AI & Engineering team, you will be responsible for the following areas. Oversight and management of billing and A/R follow-up operations. Analyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operations. Leads activities related to operational analysis, financial analysis and process improvement initiatives. Maintains knowledge base of operational SOPs and workflows for relevant functional areas. Manages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as required. Works closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflows. Serves as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claims. Regularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systems. Collaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of services. Works with client team to develop and implement action plan to address trends as appropriate

Keeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedules. Proactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level Agreements. This is a remote role with minimal travel requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines

The team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications

Required:

  • 3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related area
  • Experience leading team of 10+ staff to exceed productivity, quality, and service targets
  • 1+ year in hospital billing and claims submission
  • Proficient in Epic Resolute Hospital Billing application
  • Proficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)
  • Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
  • Role is remote

Preferred:

  • Experience using Microsoft Word, Excel, and PowerPoint
  • Experience supporting clinical or healthcare business operations
  • Experience managing multiple projects or workstreams
  • Experience preparing and delivering technical demonstrations
  • Experience analyzing billing workflows, claim issues, or operational data

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $140,000 to $160,000 with overtime pay possible.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

This position is aligned with the Project. To view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAM

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