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Account Relationship Manager Jobs in Puerto Rico

Grainger Businesses

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger's products, services, and value-added solutions. * Maintain a disciplined call plan ...

Grainger Businesses

Account Manager

Catano, PR · On-site

$42K - $71K/yr

Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger's products, services, and value-added solutions. * Maintain a disciplined call plan ...

Grainger Businesses

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger's products, services, and value-added solutions. * Maintain a disciplined call plan ...

Grainger Businesses

Account Manager - PR

Catano, PR · On-site

$42K - $71K/yr

Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger's products, services, and value-added solutions. * Maintain a disciplined call plan ...

Grainger Businesses

Account Manager - PR

Catano, PR · Hybrid

$42K - $71K/yr

Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger's products, services, and value-added solutions. * Maintain a disciplined call plan ...

Grainger Businesses

Account Manager - PR

Catano, PR · Hybrid

$42K - $71K/yr

Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger's products, services, and value-added solutions. * Maintain a disciplined call plan ...

Thermo Fisher Scientific

Sr. Account Manager

Cayey, PR · On-site

As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and ...

Thermo Fisher Scientific

Sr. Account Manager

Cayey, PR · On-site

As a Sr Account Manager at Thermo Fisher Scientific, you will increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and ...

Money Group, LLC

Publisher Account Executive

San Juan, PR · On-site

$65 - $95/hr

As the Publisher Account Executive, you are responsible for growing, optimizing, and finding new ... Develop a deep understanding of our internal systems (proprietary tools, CRM, project management ...

Money Group

Publisher Account Executive

San Juan, PR · On-site

$70 - $110/hr

As the Publisher Account Executive, you are responsible for growing, optimizing, and finding new ... Develop a deep understanding of our internal systems (proprietary tools, CRM, project management ...

Ericsson

Account Manager - New Business

San Juan, PR · On-site

Build and strengthen relationships with senior decision-makers and influencers, positioning ... Strong strategic account management and partnering with senior customer and internal leaders.

Asurion

Regional Success Manager

San Juan, PR

Regional Account Manager Position Summary The Regional Account Manager is responsible for managing and developing strategic relationships with key customers and business partners within the assigned ...

RosadoToledo&

Account Supervisor

San Juan, PR · On-site

Overview Our Account Supervisor's mission is to lead the strategic and operational management of ... Manage client relationships at a senior level, ensuring satisfaction, trust, and long-term ...

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Account Relationship Manager information

What does an account relationship manager do?

An Account Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, ensuring their needs are met and their expectations are exceeded. They serve as the main point of contact between the client and the company, addressing concerns, providing solutions, and identifying opportunities to grow the business relationship. Their role often involves managing client accounts, coordinating with internal teams, and working to retain and expand client engagement.

How does an account relationship manager typically collaborate with sales and customer support teams?

Account Relationship Managers play a pivotal role as the liaison between clients and internal teams. They regularly collaborate with sales to identify upsell or cross-sell opportunities, ensuring clients' evolving needs are addressed. Additionally, they work closely with customer support to resolve issues efficiently and maintain high client satisfaction. This cross-functional teamwork helps strengthen long-term business relationships and drives customer retention.

What are the key skills and qualifications needed to thrive as an account relationship manager, and why are they important?

To thrive as an Account Relationship Manager, you need strong client management, sales acumen, and business development experience, often supported by a degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, negotiation, and problem-solving skills set top performers apart in this role. These competencies are crucial for building trust, retaining key clients, and driving revenue growth within competitive markets.

What is the difference between Account Relationship Manager vs Client Services Manager?

AspectAccount Relationship ManagerClient Services Manager
CredentialsRelevant certifications (e.g., CRM certifications), experience in finance or salesCustomer service certifications, experience in client support
Work EnvironmentFinancial institutions, banks, investment firmsCorporate offices, service centers, financial firms
Employer & IndustryFinancial services, banking, investmentFinancial services, banking, corporate sectors
Search & Comparison IntentUnderstanding roles in client management within financeDistinguishing client support roles in financial services

The main difference is that Account Relationship Managers focus on maintaining and growing client accounts, often in financial sectors, while Client Services Managers handle client support and service issues. Both roles require strong communication skills and industry knowledge but serve different functions within client management and support.

Is being an account relationship manager a stressful job?

The role of an account relationship manager can be stressful due to the need to meet client expectations, manage multiple accounts, and handle problem-solving under deadlines. Success in this role often requires strong communication skills, organization, and the ability to adapt to client needs and company goals.

What are popular job titles related to Account Relationship Manager jobs in Puerto Rico?

For Account Relationship Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Account Relationship Manager jobs in Puerto Rico look for?

The top searched job categories for Account Relationship Manager jobs in Puerto Rico are:

Account Relationship Manager jobs near you
Infographic showing various Account Relationship Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Account Manager

Grainger Businesses

Catano, PR • Hybrid

$42K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Grainger rating

8.2

Company rating: 8.2 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

 

Work Location Type: Hybrid  

Req Number  334460

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.  

Compensation

The anticipated base pay compensation range for this position is $42,900.00 – $71,500.00. This role is eligible for an incentive target of up to % or $ $14,000.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details
The Account Manager is responsible for driving profitable sales growth within an assigned customer portfolio, by executing Grainger's value proposition through a consultative sales approach. This role develops and maintains long-term customer relationships, identifies growth opportunities, and leverages internal and external resources to deliver customer solutions, operational excellence, and business results. The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory.


You Will
    • Develop and expand relationships across all levels within assigned accounts, effectively selling Grainger’s products, services, and value-added solutions.
    • Maintain a disciplined call plan, dedicating approximately 80% of time in the field and 20% to administrative activities.
    • Owns and consistently delivers against sales, margin, and growth targets for assigned accounts.
    • Drive profitable growth by identifying account potential, prioritizing opportunities, and developing and executing structured account plans using tools such as Reports and Strategic Selling Plans.
    • Manage and track pipeline, activities, and performance using CRM and other sales enablement tools.
    • Identify, engage, and leverage internal and external resources (e.g., specialists, suppliers) to maximize opportunities, remove barriers, and ensure customer satisfaction.
    • Expand adoption of Grainger value-added solutions (e.g., eCommerce, inventory management programs) to increase customer stickiness and share of wallet.
    • Maintain full ownership of the customer relationship, including issue resolution, escalation, and overall account health.
       
    • Identify, engage, and leverage internal and external resources (e.g., specialists, suppliers) to maximize opportunities, remove barriers, and ensure customer satisfaction.
    • Expand adoption of Grainger value-added solutions (e.g., eCommerce, inventory management programs) to increase customer stickiness and share of wallet.
    • Maintain full ownership of the customer relationship, including issue resolution, escalation, and overall account health
You Have
  • Bachelor's Degree • Bachelor’s degree preferred or equivalent professional experience.
  • 3+ years • 3–5 years of successful B2B sales experience (MRO, industrial, safety, or distribution preferred)
  • • Proficiency in Microsoft Office and CRM/sales management tools.
  • • Fluent bilingual communication skills (English and Spanish), both verbal and written.
  • • Proven ability to work independently with high energy, accountability, and results orientation.
  • • Strong consultative selling, negotiation, presentation, relationship management and influencing skills across multiple customer stakeholders.
  • • Ability to articulate value proposition, total cost of ownership (TCO) and business impact to customers.
  • • Ability to build relationships at all organizational levels and negotiate contracts as needed, with leadership support.
  • • Self-motivated with strong organizational, time management, and problem-solving skills.
  • • Strong business acumen with the ability to adapt, learn quickly, and respond effectively to changing business needs.
  • • Possess the technological capabilities and understanding to communicate in today’s business environment
  • • Valid Puerto Rico driver’s license, reliable transportation and insurance required. Upon Hire required
  • Role requires approximately 80% field-based work and 20% administrative responsibilities, supporting operations across the  Southwest Region of Puerto Rico.
 
 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

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About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

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