ZipRecruiter

Log In

1

Account Relationship Manager Jobs in Puerto Rico

WPP Media

Associate Account Director

San Juan, PR · On-site

... ensure account profitability. This role combines strategic vision with operational leadership ... Client Relationship Management * Develop strong relationships at the appropriate level with key ...

RosadoToledo&

Account Executive

San Juan, PR · On-site

Overview Our Account Executive' mission is to help solve our client's problems and uncover ... Manage client service and agency performance. * Develop and maintain solid client relationships.

Applied Medical

PR

$42K - $55K/yr

Manage the full breadth of products in your territory ... Establish and maintain strong relationships and contacts in assigned accounts * Provide the highest ...

Applied Medical

PR

$42K - $55K/yr

Manage the full breadth of products in your territory ... Establish and maintain strong relationships and contacts in assigned accounts * Provide the highest ...

sup3rnova

Account Executive

San Juan, PR

This role is for a relationship-builder who can confidently lead conversations, craft insight ... Manage day-to-day client communications, providing proactive support and anticipating needs

Align Technology, Inc.

Managing a sales area for Align Technology selling the Invisalign product ... The individual will be responsible for selling the product, establishing account relationships and ...

SPANISH BROADCASTING

PR · On-site

Maintains relationships and favorable contacts on a regular basis with current and potential ... Works under the general supervision of the Local Sales Manager. Essential duties and ...

Palmas Hospitality Management LLC

PR · On-site

$50K/yr

JOB SUMMARY The Sales Manager Level is responsible for proactively soliciting, establishing, and nurturing relationships with accounts across various market segments. This role involves prospecting ...

previous pagenext page

Showing results 21-40

All JobsAccount Relationship JobsAccount Relationship Manager JobsAccount Relationship Manager Jobs in Puerto Rico

Account Relationship Manager information

What does an account relationship manager do?

An Account Relationship Manager is responsible for building and maintaining strong relationships with clients or customers, ensuring their needs are met and their expectations are exceeded. They serve as the main point of contact between the client and the company, addressing concerns, providing solutions, and identifying opportunities to grow the business relationship. Their role often involves managing client accounts, coordinating with internal teams, and working to retain and expand client engagement.

How does an account relationship manager typically collaborate with sales and customer support teams?

Account Relationship Managers play a pivotal role as the liaison between clients and internal teams. They regularly collaborate with sales to identify upsell or cross-sell opportunities, ensuring clients' evolving needs are addressed. Additionally, they work closely with customer support to resolve issues efficiently and maintain high client satisfaction. This cross-functional teamwork helps strengthen long-term business relationships and drives customer retention.

What are the key skills and qualifications needed to thrive as an account relationship manager, and why are they important?

To thrive as an Account Relationship Manager, you need strong client management, sales acumen, and business development experience, often supported by a degree in business or a related field. Familiarity with CRM software such as Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, negotiation, and problem-solving skills set top performers apart in this role. These competencies are crucial for building trust, retaining key clients, and driving revenue growth within competitive markets.

What is the difference between Account Relationship Manager vs Client Services Manager?

AspectAccount Relationship ManagerClient Services Manager
CredentialsRelevant certifications (e.g., CRM certifications), experience in finance or salesCustomer service certifications, experience in client support
Work EnvironmentFinancial institutions, banks, investment firmsCorporate offices, service centers, financial firms
Employer & IndustryFinancial services, banking, investmentFinancial services, banking, corporate sectors
Search & Comparison IntentUnderstanding roles in client management within financeDistinguishing client support roles in financial services

The main difference is that Account Relationship Managers focus on maintaining and growing client accounts, often in financial sectors, while Client Services Managers handle client support and service issues. Both roles require strong communication skills and industry knowledge but serve different functions within client management and support.

Is being an account relationship manager a stressful job?

The role of an account relationship manager can be stressful due to the need to meet client expectations, manage multiple accounts, and handle problem-solving under deadlines. Success in this role often requires strong communication skills, organization, and the ability to adapt to client needs and company goals.

What are popular job titles related to Account Relationship Manager jobs in Puerto Rico?

For Account Relationship Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Account Relationship Manager jobs in Puerto Rico look for?

The top searched job categories for Account Relationship Manager jobs in Puerto Rico are:

Account Relationship Manager jobs near you
Infographic showing various Account Relationship Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Associate Account Director

WPP Media

San Juan, PR • On-site

Full-time

Re-posted 24 days ago

WPP Media rating

8.8

Company rating: 8.8 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

6th of 76 rated media

Job description

About WPP Media
WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships - all united by our pioneering agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Role Summary and Impact
The Associate Director is responsible for developing and leading innovative, cost-effective communication strategies that align with client objectives and ensure account profitability. This role combines strategic vision with operational leadership, fostering collaboration across teams, mentoring Account Managers and Executives, and building strong relationships with clients, stakeholders, and partners to deliver exceptional results.
Strategic Leadership and Planning
  • Drive innovative and cost-effective communication strategies to meet client objectives.
  • Demonstrate a thorough understanding of all aspects of clients' business, brands, and marketplace.
  • Actively seek creative and innovative media solutions to enhance client campaigns.
  • Apply Navigator processes and tools to deliver effective communication strategies.

Client Relationship Management
  • Develop strong relationships at the appropriate level with key media owners, creative agencies, and other specialist partners.
  • Ensure all client requirements are met and surpassed, maintaining a proactive and enterprising approach to client dealings.
  • Lead clients' understanding of communication planning and implementation while fostering collaboration across teams (Digital, Sponsorship, etc.).
  • Promote WPP Media's vision and ambitions to clients and suppliers.

Team Leadership and Development
  • Ensure high morale and motivation across the team by providing guidance and support.
  • Communicate team and individual objectives effectively and prioritize workloads for optimal efficiency.

Operational Excellence
  • Manage billing income and ensure the profitability of accounts.
  • Obtain maximum value for clients' budgets through strategic media negotiations and added value.
  • Maintain a detailed knowledge of relevant media developments and ensure the team applies these insights effectively.

Business Development
  • Participate in internal projects and contribute to new business pitches.
  • Drive the adoption of tools and processes among clients and within teams.
  • Actively identify opportunities for growth within client portfolios and develop strategies to capitalize on them.

Education
  • Bachelor's degree in Media, Marketing, Business, Communications, or a related field.
  • Advanced certifications in areas such as Strategic Planning, Media Analytics, or Business Management are a plus.

Experience
  • Minimum 5 years of experience in media planning or marketing strategy, including at least 1 years in a supervisory or leadership role.
  • Proven track record in managing large client portfolios and leading high-performing teams.
  • Demonstrated success in developing and executing strategic communication plans.
  • Experience working collaboratively with multiple stakeholders, including creative agencies, media vendors, and cross-functional teams.

Additional Knowledge
  • Extensive knowledge of media tools and techniques, including research, evaluation, and negotiation.
  • Deep understanding of communication channels, media buying, and budget control to optimize client profitability.
  • Strong analytical and strategic thinking skills, with the ability to evaluate key trends and deliver actionable insights.
  • Proficient in financial management, including budgeting and profitability analysis.
  • Expertise in workflow management, including prioritization and delegation to ensure seamless project execution.
  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams) and media planning tools (offline and online).
  • Strong knowledge of digital platforms and tools, including Meta Ads Manager and Google Ads.
  • Excellent verbal and written communication skills, with strong presentational abilities to engage clients and stakeholders effectively.
  • Strong communication skills in both Spanish and English, with advanced proficiency required for professional interactions.

Please read our Privacy Notice for more information on how we process the information you provide.

What WPP Media employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply