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Senior Technical Account Manager Jobs in Puerto Rico

Mentor Technical Group

Porfolio Manager

Gurabo, PR · On-site

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Coordinate and facilitate global communications among stakeholders, including senior leadership ...

Kelly Services

PR

$65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... account. In addition, employees are entitled to earn paid sick leave under the applicable state or ... Looking to work with leading project management organizations at top companies around the world?

Kelly Services

PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical lead for automation scope supporting Utilities and Building Management Systems (BMS ... lead or senior engineer role. * Hands-on experience with BMS and automation platforms (e.g ...

Bio-Nuclear of Puerto Rico

PR · On-site

SENIOR MARKETING MANAGER DEPARTMENT: MarketingIMMEDIATE SUPERVISOR: Vice President of ... Lead multidisciplinary teams ensuring the effective execution of technical services, equipment ...

GFT.

Principal Project Manager, Water Resources

San Juan, PR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serves as project manager or senior technical resource for key clients. Manage multi-disciplinary resources to deliver projects on schedule and budget and according to client critical success factors.

GFT.

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serves as project manager or senior technical resource for key clients. Manage multi-disciplinary resources to deliver projects on schedule and budget and according to client critical success factors.

Techengpr

CSV C&Q Technical Lead

Carolina, PR · On-site

$120 - $180/hr

This position is ideal for a senior Computer System Validation (CSV) professional who enjoys ... Manage deviations, investigations, change controls, and validation documentation. * Develop CSV ...

Pwc

Asset & Wealth Management - Tax Senior Manager

San Juan, PR

$124K - $335K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex ... Contribute technical knowledge in area of specialism. Contribute to an environment where people and ...

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Senior Technical Account Manager information

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What are popular job titles related to Senior Technical Account Manager jobs in Puerto Rico?

For Senior Technical Account Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Senior Technical Account Manager jobs in Puerto Rico look for?

The top searched job categories for Senior Technical Account Manager jobs in Puerto Rico are:

Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 55% In-person, and 45% Remote job distribution.

Porfolio Manager

Mentor Technical Group

Gurabo, PR • On-site

Full-time

Re-posted 24 days ago

Job description

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA & San Francisco, CA and we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America.Key Responsibilities
  • Oversee and manage the capital projects portfolio, ensuring alignment with organizational strategy and regulatory requirements.
  • Lead project governance, ensuring consistency across global and site-specific project management processes.
  • Consolidate and monitor project deliverables, timelines, budgets, risks, and performance metrics across all active projects.
  • Develop and maintain the master project plan, integrating all business-owned deliverables.
  • Provide executive reporting and dashboards to leadership, ensuring visibility of portfolio performance and key risks.
  • Coordinate and facilitate global communications among stakeholders, including senior leadership, site teams, and clients.
  • Define, implement, and maintain standardized roles and responsibilities across sites and projects.
  • Drive continuous improvement in project management tools, methodologies, and governance frameworks.
  • Ensure compliance with FDA regulations, GMP standards, and industry best practices.
  • Lead risk management and mitigation strategies across the portfolio.
  • Support resource planning and capacity management across multiple projects.
  • Mentor and guide Project Managers and cross-functional teams.
Qualifications & Requirements
  • Bachelor's Degree in Engineering, Science, Business, or related field.
  • Minimum 8+ years of experience in project and/or portfolio management, preferably in capital projects.
  • Proven experience in Pharmaceutical, Biotechnology, or Medical Device industries.
  • Strong knowledge of FDA regulations, GMP, and compliance frameworks.
  • PMP Certification (preferred).
  • Demonstrated experience managing multi-site or global project portfolios.
  • Excellent leadership, communication, and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced, regulated environment.

Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley.
Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

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