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Technical Account Manager Jobs in Georgia (NOW HIRING)

Axon

Sr Technical Account Manager, Enterprise

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your ...

Agilysys

Executive Account Manager

Alpharetta, GA · On-site

Required : • 7+ years of dedicated experience in Enterprise Account Management, Technical Account Management, or Strategic Customer Success. • Proven track record of managing large, complex ...

Dolby

Strategic Customer Success Manager

Atlanta, GA · On-site

$122.30 - $168.30/hr

You will work alongside a Technical Account Manager (TAM); while the TAM ensures the technical integrity and operational success of the platform, you will focus on the customer's business objectives ...

Dolby

Strategic Customer Success Manager

Atlanta, GA · On-site

You will work alongside a Technical Account Manager (TAM); while the TAM ensures the technical integrity and operational success of the platform, you will focus on the customer's business objectives ...

Dolby

Strategic Customer Success Manager

Atlanta, GA · On-site

You will work alongside a Technical Account Manager (TAM); while the TAM ensures the technical integrity and operational success of the platform, you will focus on the customer's business objectives ...

flowcontrol

Account Manager

Kennesaw, GA · On-site

Bachelor's degree in business, sales, or a technical field. * 5+ years of inside sales experience, preferably in a technical industry. * Proven ability to manage and grow large customer accounts.

flowcontrol

Account Manager

Kennesaw, GA · On-site

Bachelor's degree in business, sales, or a technical field. * 5+ years of inside sales experience, preferably in a technical industry. * Proven ability to manage and grow large customer accounts.

flowcontrol

Account Manager

Kennesaw, GA · On-site

Bachelor's degree in business, sales, or a technical field. * 5+ years of inside sales experience, preferably in a technical industry. * Proven ability to manage and grow large customer accounts.

Mazzella Companies

Account Manager

Acworth, GA · On-site

... emphasizing a technical sales approach tailored to engineered metal roofing systems. Key ... The Account Manager will specialize in selling standing seam roofing products, accessories, and ...

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Technical Account Manager information

See Georgia salary details

$33.8K

$73K

$142.7K

How much do technical account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical account manager in Georgia is $72,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $84,900.00 per year, depending on experience, location, and employer.

What is a technical account manager?

A Technical Account Manager (TAM) is a professional who serves as the main point of contact between a company and its clients for technical support and account management. TAMs work closely with customers to understand their technical needs, provide guidance on product usage, resolve issues, and ensure overall customer satisfaction. They often collaborate with engineering, sales, and support teams to deliver tailored solutions and help clients achieve their business objectives. TAMs play a crucial role in building long-term relationships and maximizing the value clients receive from a company's products or services.

How to become a technical account manager?

To become a technical account manager (TAM), you need a bachelor’s degree in advertising, communications, public relations, or a related field, and many aspiring TAMs also obtain a master’s degree. Other qualifications for this job include a thorough knowledge of business and marketing, experience as an assistant account manager or related position, and industry certification. The career of a technical account manager is demanding. You must stay focused and composed in high-stress, high-stakes situations. Strong communication skills are essential because you interact with clients, staff, and customers on a day-to-day basis.

What are the key skills and qualifications needed to thrive as a technical account manager, and why are they important?

To thrive as a Technical Account Manager, you need a solid background in IT or engineering, customer relationship management, and typically a degree in a relevant field. Familiarity with CRM software, cloud platforms, and technical troubleshooting tools is often required, along with certifications like ITIL or relevant vendor accreditations. Strong communication, problem-solving, and project management skills help you build trust and deliver value to clients. These competencies are essential for managing client expectations, resolving technical issues efficiently, and fostering long-term business partnerships.

How do technical account managers typically balance technical troubleshooting with client relationship management in their daily work?

Technical Account Managers (TAMs) often split their time between resolving technical issues and proactively nurturing client relationships. While addressing technical challenges—such as troubleshooting software integrations or coordinating with engineering teams—they also serve as the primary point of contact for clients, ensuring their needs are met and anticipating potential concerns. TAMs regularly schedule status meetings, provide product training, and relay client feedback to internal teams. This dual focus helps build trust and ensures clients maximize the value of the company's products and services.

What is the difference between Technical Account Manager vs Customer Success Manager?

AspectTechnical Account ManagerCustomer Success Manager
Primary FocusTechnical support, issue resolution, and product optimizationCustomer retention, onboarding, and relationship building
Required SkillsTechnical knowledge, problem-solving, communicationCommunication, relationship management, strategic planning
Work EnvironmentTechnical teams, client sites, support centersCustomer accounts, sales teams, onboarding sessions
Industry UsageIT, SaaS, tech companiesSoftware, SaaS, tech services

While both roles focus on client satisfaction, Technical Account Managers primarily handle technical issues and product optimization, whereas Customer Success Managers focus on building relationships and ensuring customer success and retention.

More about Technical Account Manager jobs

What are the most commonly searched types of Technical Account jobs in Georgia?

The most popular types of Technical Account jobs in Georgia are:

What are popular job titles related to Technical Account Manager jobs in Georgia?

For Technical Account Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Technical Account Manager jobs in Georgia look for?

The top searched job categories for Technical Account Manager jobs in Georgia are:

What cities in Georgia are hiring for Technical Account Manager jobs?

Cities in Georgia with the most Technical Account Manager job openings:

Technical Account Manager jobs near you
Infographic showing various Technical Account Manager job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, 6% Contract, and 3% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $72,976 per year, or $35.1 per hour.

Sr Technical Account Manager, Enterprise

Axon

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

14th of 159 rated electronics manufacturers

Job description

Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your customers, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals using Axon's products. You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer's needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customer more efficient and more confident within their daily workflows.
What You'll Do
Location: Hybrid Atlanta, Georgia (3-5 days onsite)
Reports to: Director of Professional Services, Enterprise
  • Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One
  • Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account
  • Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner
  • Manage customer expectations, keeping customers satisfied and expectations realistic
  • Provide up to tier-2 technical support
  • Provide overall project management of the core deployment plan engaging with 3rd party integrators and the client
  • Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
  • Develop relationships with key partners across Axon to solve problems and successfully deploy the Axon products
  • Where possible, improve or develop technical documentation to ease understanding and usage of our products and services
  • Communicate customer feedback across multiple teams and divisions within Axon to drive product development and improvement
  • Maintain customer confidence, especially in high-pressure situations
What You Bring
  • Bachelor's Degree or equivalent work experience
  • 7+ years of experience working with Major City or Enterprise-level customers
  • Proven track record of successfully managing customer relationships and technical projects
  • Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage
  • Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
  • Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset
  • Unmatched analytical, strategic and creative problem-solving skills
  • Excellent interpersonal skills with strong written and verbal communication
  • Detail oriented with excellent organizational and time management skills
  • Demonstrated ability to deal with change and excel in high-stress situations

Preferred Qualifications
  • JIRA, and Microsoft Dynamics knowledge
  • Knowledge of CCTV, VMS, and IP cameras
  • Experience working closely with a sales and support team
  • Experience working and supporting law enforcement or other governmental agencies
  • Experience in networking and telecommunications

Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

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