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Remote Technical Account Manager Jobs in Georgia

Hp

Indigo Remote Technical Expert

Alpharetta, GA · Remote

Indigo Remote Technical Expert Description - Job Summary This role is responsible for effectively ... Architects, deploys, manages, and integrates solutions within specific environments, while also ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Account Manager (Remote): The Impact You'll Have On The Organization and World * You'll provide ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Account Manager (Remote): The Impact You'll Have On The Organization and World * You'll provide ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Account Manager (Remote): The Impact You'll Have On The Organization and World * You'll provide ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Account Manager (Remote): The Impact You'll Have On The Organization and World * You'll provide ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

bakelite

Account Manager - Remote

Atlanta, GA · Remote

Account Manager (Remote): The Impact You'll Have On The Organization and World * You'll provide ... Use value-based selling and technical expertise to differentiate offerings and drive customer ...

Giltner Logistics

Account Manager

Atlanta, GA · On-site +1

Irving, TX / Remote Employment Type: Full-time Benefits: Benefits include medical, dental, vision, paid time off, and a 401K Business: Freight Brokerage Company Account Manager As an Account Manager ...

Giltner Logistics

Account Manager

Atlanta, GA · On-site +1

Irving, TX / Remote Employment Type: Full-time Benefits: Benefits include medical, dental, vision, paid time off, and a 401K Business: Freight Brokerage Company Account Manager As an Account Manager ...

InComm Payments

Account Manager I

Atlanta, GA · Remote

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... This position is fully remote, with travel up to 10%. Responsibilities Key Responsibilities

Alera Group

Commercial Lines Account Manager

Buford, GA · On-site +1

$85K - $100K/yr

Remote | Eastern Time Zone, preferably local to Buford, Georgia At Alera Group, our Property ... Technical and compliance training * Industry certifications and continuing education support * Peer ...

BrowserStack

This is a remote position; however, the role requires the candidate to be currently based in ... Engineering / Technology background or technical undergraduate degree strongly preferred What Will ...

ZELIS

Senior Account Manager (REMOTE)

Atlanta, GA · On-site +1

The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions in order to maintain positive ...

ZELIS

Senior Account Manager (REMOTE)

Atlanta, GA · Remote

The Sr. Account Manager will have responsibility for overall management of key client relationships to deliver best-in-class service and provide proactive solutions in order to maintain positive ...

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How much do remote technical account manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote technical account manager in Georgia is $72,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $84,900.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by Remote Technical Account Managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive in the Remote Technical Account Manager position, and why are they important?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a Remote Technical Account Manager job?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Georgia? For Remote Technical Account Manager jobs in Georgia, the most frequently searched job titles are:
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Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Georgia as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $72,976 per year, or $35.1 per hour.
Sr Technical Account Manager, Enterprise

Sr Technical Account Manager, Enterprise

Axon

Atlanta, GA • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Axon rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

14th of 156 rated electronics manufacturers

Job description

Your Impact

The Technical Account Manager will own the day-to-day relationship with one of Axon's key customers to a build long-term, strategic partnership. As the main point of contact for your customers, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals using Axon's products. You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer's needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customer more efficient and more confident within their daily workflows.

What You'll Do

Location: Hybrid Atlanta, Georgia (3-5 days onsite)
Reports to: Director of Professional Services, Enterprise

  • Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One
  • Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account
  • Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner
  • Manage customer expectations, keeping customers satisfied and expectations realistic
  • Provide up to tier-2 technical support
  • Provide overall project management of the core deployment plan engaging with 3rd party integrators and the client
  • Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
  • Develop relationships with key partners across Axon to solve problems and successfully deploy the Axon products
  • Where possible, improve or develop technical documentation to ease understanding and usage of our products and services
  • Communicate customer feedback across multiple teams and divisions within Axon to drive product development and improvement
  • Maintain customer confidence, especially in high-pressure situations
What You Bring
  • Bachelor's Degree or equivalent work experience
  • 7+ years of experience working with Major City or Enterprise-level customers
  • Proven track record of successfully managing customer relationships and technical projects
  • Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage
  • Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
  • Ability to articulate at a technical level appropriate to the circumstance - i.e. for clients with varying levels of IT knowledge and skillset
  • Unmatched analytical, strategic and creative problem-solving skills
  • Excellent interpersonal skills with strong written and verbal communication
  • Detail oriented with excellent organizational and time management skills
  • Demonstrated ability to deal with change and excel in high-stress situations

Preferred Qualifications

  • JIRA, and Microsoft Dynamics knowledge
  • Knowledge of CCTV, VMS, and IP cameras
  • Experience working closely with a sales and support team
  • Experience working and supporting law enforcement or other governmental agencies
  • Experience in networking and telecommunications
Benefits that Benefit You
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

 

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