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Tech Support Engineer Ii Jobs (NOW HIRING)

Mirantis

IT Support Engineer

Campbell, CA

Mirantis is seeking an IT Support Engineer to be the on-site IT presence at our Campbell, CA ... We are a Leader for Container Management in G2 (#2 after AWS)

53 Stations

IT Support Engineer

San Francisco, CA · On-site

What you'll bring: * 3-5 years in IT support or IT engineering, with at least 2 supporting a majority‑Mac fleet. * System administration and advanced troubleshooting across macOS endpoints ...

Domino

IT Support Engineer

... our developers, engineers, and business units running at top efficiency. We make technology ... Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack IT channels for timely ...

RQI Partners

IT Support Engineer

Wappingers Falls, NY · On-site

$75K - $85K/yr

The IT Support Engineer is responsible for managing and maintaining the RQI Partners IT hardware, software support services, and overseeing the security and performance of cloud-based infrastructure.

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

Position: Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration ... About PTR Global: PTR Global is a leading provider of information technology and workforce ...

Thyme Care

IT Support Engineer

Manhattan, NY · On-site

WHAT YOU'LL DO As an IT Support Engineer at Thyme Care, you'll deliver exceptional day-to-day IT support to our fast-growing team. Your primary focus is fast, friendly help for our Care team, and you ...

Navitas Semiconductor

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

Ontra, LLC

Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal ... Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're ...

Ontra

IT Support Engineer

Concord, NH · On-site

Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal ... Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're ...

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AVEVA Denmark

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

Job Title: Tech Support Engineer II Location: Houston, TX and Scottsdale, AZ Employment Type: Full-Time Work Type: Hybrid* (minimum of 3 days a week in office) *Due to hybrid requirements, only ...

TEKsystems

Support Engineer II

Boston, MA · On-site

$30 - $33/hr

Our IT Support Associate II spends their day fielding incoming chats, calls, and online requests from Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Associate II ...

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Tech Support Engineer Ii information

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How much do tech support engineer ii jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tech support engineer ii in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a Tech Support Engineer II?

A Tech Support Engineer II is an IT professional who provides technical assistance to customers and end-users, typically handling more complex issues than entry-level support staff. They troubleshoot hardware, software, and network problems, often serving as an escalation point for unresolved issues from Tier I support. In addition to problem-solving, they may document solutions, contribute to knowledge bases, and sometimes assist in training junior staff. This role requires strong technical skills, effective communication, and a customer-oriented approach.

What are the key skills and qualifications needed to thrive as a Tech Support Engineer II?

To excel as a Tech Support Engineer II, you need strong problem-solving abilities, in-depth technical knowledge of hardware and software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and relevant industry certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE) is often required. Exceptional communication, patience, and customer service skills help build rapport and resolve complex issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.

What are some common challenges faced by a Tech Support Engineer II, and how can they be effectively managed?

Tech Support Engineer II professionals often encounter challenges such as troubleshooting complex technical issues, managing multiple high-priority support tickets, and communicating technical solutions to users with varying technical backgrounds. Effective time management and strong problem-solving skills are essential to balance workload and resolve issues efficiently. Additionally, collaborating closely with engineering and product teams helps in escalating unresolved problems and staying updated on the latest technologies, ensuring continuous professional growth.

What is the difference between Tech Support Engineer II vs Network Support Specialist?

AspectTech Support Engineer IINetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Industry UsageIT support, technology servicesNetworking, telecommunications, enterprise IT
Common Search IntentTechnical support, troubleshooting, customer assistanceNetwork issues, infrastructure support, connectivity problems

The Tech Support Engineer II and Network Support Specialist roles share similar certifications and work environments, often overlapping in IT and networking industries. While Tech Support Engineers focus on troubleshooting hardware and software issues, Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require strong technical skills and certifications, but their daily tasks and focus areas differ slightly, making them distinct yet related positions in the tech support field.

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Tech Support Engineer Ii jobs near you
Infographic showing various Tech Support Engineer Ii job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Manufacturing IT Support Engineer

Morgan Hill, CA

MACOM Technology Solutions Holdings
See more jobs at MACOM Technology Solutions Holdingsexternal

Full-time

Posted 20 days ago

Job description

Manufacturing IT Support Engineer
Responsible for setup and first line of support for Lowell site'smanufacturing IT hardware and software needs and also for driving continuousimprovement to the operations systems.  The IT SupportAdministrator will provide sustaining support of factory computer andtablet-based workstations and software. This role will partner withoperations and IT to troubleshoot and drive resolution of issues to supportefficient manufacturing. This role will also coordinate with factory managementto coordinate hardware/software updates. This is a dynamic role, often changing'hats' daily to support various team needs.
Responsibilities:
 Maintain catalog of all manufacturing hardware and software including specialty application software
 Support and troubleshooting of factory specific hardware and software applications
 Develop plans for Manufacturing IT infrastructure improvement and execute to the plan.
Must be willing to build familiarity with operator MES Eyelit interactions to assist in continuous improvement in operator interaction with workstations
Responsible for partnering with IT on maintenance and replacement of manufacturing PCs
 First point of contact for manufacturing related hardware and software issues and will partner with IT on resolution
Works closely with operations management to coordinate activities
 Partners with manufacturing personnel tohighlight gaps and inefficiencies in the manufacturing IT systems and drivesimprovements to address them

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