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Tech Support Engineer Ii Jobs (NOW HIRING)

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

Urban Sky

IT Support Engineer

Denver, CO · On-site

They are seeking an IT Support Engineer to maintain and enhance their IT infrastructure, ensuring ... Responsibilities : • Provide Tier 1 and Tier 2 IT support for employees, including ...

Hunting

IT Support Engineer

ME · On-site

The "IT Support Engineer - Desktop & Infrastructure" role is a hybrid role which primarily serves as a member of the local business unit IT support team but also is a member of the global ...

PRIORITY ONDEMAND

IT Support Engineer

Scottsdale, AZ · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with ...

Priority OnDemand

IT Support Engineer

Scottsdale, AZ · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with ...

InterSystems

Support Engineer II

Boston, MA · On-site

$92K - $116K/yr

As a developer support professional in the WRC: * You manage the solution of complicated problems ... You will work with a range of technologies in the areas of object-oriented programming, Web ...

Comscore

IT Support Engineer

Reston, VA · On-site

$75/hr

Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will ... Need: * 2-3 years of experience in a Desktop Support or IT Support role, or an equivalent ...

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site

Are the newest cloud based technologies and tools passing you by because the firm you're with just ... Provide assistance to ICS field service engineers in the support of customer infrastructure.

Priority OnDemand

IT Support Engineer

Conyers, GA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with ...

Spring Health

IT Support Engineer

San Francisco, CA · On-site

$47 - $50.87/hr

Reporting to the Associate Director, IT Support, this IT Support Engineer will serve as the primary ... Serve as the sole on-site IT point of contact for all SF employees, delivering Level I & II support ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

Atec, Inc.

Support Engineer II

Stafford, TX · On-site

... to support company goals. * Review and modify existing drawings and or indented Bills of Material ... Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical ...

Underdog

IT Support Engineer

OR · Remote

$90K - $120K/yr

Who you are * 2-4+ years of hands-on IT Support, Systems Administration, or IT Engineering experience, preferably in a remote-first or distributed environment. * Extensive experience in administering ...

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Tech Support Engineer Ii information

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How much do tech support engineer ii jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for tech support engineer ii in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Tech Support Engineer II vs Network Support Specialist?

AspectTech Support Engineer IINetwork Support Specialist
Required CertificationsCompTIA A+, Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, CCNP (preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork operations centers, on-site network troubleshooting
Industry UsageIT support, technology servicesNetworking, telecommunications, enterprise IT
Common Search IntentTechnical support, troubleshooting, customer assistanceNetwork issues, infrastructure support, connectivity problems

The Tech Support Engineer II and Network Support Specialist roles share similar certifications and work environments, often overlapping in IT and networking industries. While Tech Support Engineers focus on troubleshooting hardware and software issues, Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require strong technical skills and certifications, but their daily tasks and focus areas differ slightly, making them distinct yet related positions in the tech support field.

What are the key skills and qualifications needed to thrive as a Tech Support Engineer II, and why are they important?

To excel as a Tech Support Engineer II, you need strong problem-solving abilities, in-depth technical knowledge of hardware and software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and relevant industry certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE) is often required. Exceptional communication, patience, and customer service skills help build rapport and resolve complex issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.

What are Tech Support Engineer II?

A Tech Support Engineer II is an IT professional who provides technical assistance to customers and end-users, typically handling more complex issues than entry-level support staff. They troubleshoot hardware, software, and network problems, often serving as an escalation point for unresolved issues from Tier I support. In addition to problem-solving, they may document solutions, contribute to knowledge bases, and sometimes assist in training junior staff. This role requires strong technical skills, effective communication, and a customer-oriented approach.

What are some common challenges faced by a Tech Support Engineer II, and how can they be effectively managed?

Tech Support Engineer II professionals often encounter challenges such as troubleshooting complex technical issues, managing multiple high-priority support tickets, and communicating technical solutions to users with varying technical backgrounds. Effective time management and strong problem-solving skills are essential to balance workload and resolve issues efficiently. Additionally, collaborating closely with engineering and product teams helps in escalating unresolved problems and staying updated on the latest technologies, ensuring continuous professional growth.
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What cities are hiring for Tech Support Engineer Ii jobs? Cities with the most Tech Support Engineer Ii job openings:
What states have the most Tech Support Engineer Ii jobs? States with the most job openings for Tech Support Engineer Ii jobs include:
What job categories do people searching Tech Support Engineer Ii jobs look for? The top searched job categories for Tech Support Engineer Ii jobs are:
Tech Support Engineer Ii jobs near you
Infographic showing various Tech Support Engineer Ii job openings in the United States as of June 2026, with employment types broken down into 21% Full Time, 64% Part Time, and 15% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Enterprise Technology Support Engineer

Optiver

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Optiver's Enterprise Technology Support Engineers focus on IT systems and applications that allow users to perform their daily work. We firmly believe in finding the right blend of functionality for our users and manageability for administrators. To that end, the person we seek will revel in finding that balance, and running systems that consistently work and work well.
What you'll do:
As an Enterprise Technology Support Engineer in our Chicago office, you'll be pivotal in ensuring seamless technology operations across all departments. Your role encompasses a broad range of responsibilities, aimed at delivering top-notch IT support and creating a technologically optimized work environment. Key aspects of your role include:
  • User support excellence: Serve as the primary contact for IT-related requests, incidents, and issues, ensuring rapid resolution and minimal business impact.
  • Relationship and trust building: Develop strong connections with users and key stakeholders, understanding their needs to maintain an optimized IT environment.
  • Lifecycle IT management: Handle the complete IT lifecycle for users, from onboarding to offboarding, ensuring a smooth start and finish to their tenure.
  • Proactive environment management: Implement alert systems and analyze trends to prevent IT issues, maintaining a stable and efficient work environment.
  • Process standardization and self-service: Streamline IT processes and develop self-service resources, enabling users to solve common issues independently.
  • Security and compliance: Contribute to audits and day-to-day practices that keep the IT environment aligned with security standards and policies.
  • Projects: Contribute to projects that enhance the IT environment and user experience, prioritizing impactful improvements.
  • Hardware and workplace IT: Oversee user-facing hardware and support IT setups for office expansions where applicable, ensuring technological readiness and productivity.
  • Enterprise IT solutions: Analyze and recommend solutions for user-facing technologies, collaborating with extended IT teams for seamless service delivery.

Your role is a blend of technical acumen and interpersonal skills, aimed at creating a resilient, user-friendly IT landscape that supports the company's goals and enhances productivity.
What you'll get:
You'll join a culture of collaboration and excellence, surrounded by curious thinkers and creative problem-solvers. Motivated by a passion for continuous improvement, you'll thrive in a supportive, high-performing environment alongside talented colleagues, collectively tackling some of the toughest challenges in the financial markets.
In addition, you'll receive:
  • The opportunity to work alongside best-in-class professionals from over 40 different countries
  • Highly competitive compensation package including performance-based bonus structure
  • 401(k) match up to 50%
  • Comprehensive health, mental, dental, vision, disability, and life coverage
  • 25 paid vacation days alongside market holidays
  • Extensive office perks, including breakfast, lunch and snacks, regular social events, clubs, sporting leagues and more

Who you are:
  • Technical proficiency
    • Solid foundation in Windows OS, Active Directory, AV/meeting-room setups, and troubleshooting across desktops, laptops, mobile devices, and printers.
    • Proficient with SCCM, Intune, and a broad spectrum of user and collaboration technologies (e.g. Zoom, Slack, Confluence, Jira).
    • Operational familiarity with VMware, backup/datastore concepts, and basic network troubleshooting.
  • Experience
    • A minimum of 3 years in end-user support and enterprise operations, with strong experience in the Microsoft ecosystem (Windows OS, Office, AD, DNS, Group Policy, DHCP), end-user technologies, and related server-aware troubleshooting.
    • Experience with user access lifecycle, SOE/image concepts, and deployment tooling.
  • Soft skills
    • Passion for IT support and customer service; proactive, detail-oriented, strong documentation and change discipline.
    • Excellent written and verbal communication; team player and operational mindset.
  • Nice-to-have
    • Telephony, PowerShell, patching, Exchange user management, Atlassian admin, Linux/Python/SQL exposure, office fit-outs, remote teams.
    • Finance or fast-paced environment; interest in continuous learning.
    • Deeper experience with Windows Server, packaging, MDM, network design, or certifications, valued but not required for this role.

Who we are:
Optiver is a tech-driven trading firm and leading global market maker. As one of the oldest market making institutions, we are a trusted partner of 70+ exchanges across the globe. Our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilizing force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates.
Our differences are our edge. Optiver does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.
Below is the expected base salary for this position. This is a good-faith estimate of the base pay scale for this position and offers will ultimately be determined based on experience, education, skill set, and performance in the interview process. This position will also be eligible for a discretionary bonus (if determined by Optiver) and Optiver's benefits package with the benefits listed above.
Base Salary Range
$85,000-$110,000 USD

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