IT Support Engineer
San Francisco, CA · On-site
Netpace Inc is looking to expand its IT team with the addition of an IT Support Engineer. The role ... Required : • 1-2 years of corporate IT experience. • Deep understanding of computer ...
IT Support Engineer
San Francisco, CA · On-site
Netpace Inc is looking to expand its IT team with the addition of an IT Support Engineer. The role ... Required : • 1-2 years of corporate IT experience. • Deep understanding of computer ...
IT Support
Dallas, TX · On-site
Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K ... Top Skills: * 2+ years of IT Support experience * Microsoft Intune / Endpoint Management
IT Support
Dallas, TX · On-site
Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K ... Top Skills: * 2+ years of IT Support experience * Microsoft Intune / Endpoint Management
Tech Support Engineer
Lake Forest, CA · Hybrid
$82K - $137K/yr
Position: Tech Support Engineer Location: Lake Forest, California Employment type: Full-time regular- Hybrid Responsibilities: As a CoE Support Engineer, your role will be to: * Ensure the ...
Tech Support Engineer
Lake Forest, CA · Hybrid
$82K - $137K/yr
Position: Tech Support Engineer Location: Lake Forest, California Employment type: Full-time regular- Hybrid Responsibilities: As a CoE Support Engineer, your role will be to: * Ensure the ...
The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on ... You must have 2+ years of broad IT experience to succeed in this role. Location: Nashville ...
Quick apply
The opportunity The IT Support Engineer will play a key role in delivering reliable, hands-on ... You must have 2+ years of broad IT experience to succeed in this role. Location: Nashville ...
Tech Support Engineer (IT)
Carson, CA · On-site
$70K - $95K/yr
... 2 support end-to-end. Responsibilities Helpdesk & End-User Support ● Serve as first point of ... Our in-house engineers constantly push the boundaries of lighting, delivering products that combine ...
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Tech Support Engineer (IT)
Carson, CA · On-site
$70K - $95K/yr
... 2 support end-to-end. Responsibilities Helpdesk & End-User Support ● Serve as first point of ... Our in-house engineers constantly push the boundaries of lighting, delivering products that combine ...
Support Engineer II Location: Remote About the Role: Path Forward IT is seeking a Support Engineer ... Ranked among the top 15% of MSPs nationwide, we deliver world-class IT services that ensure ...
Support Engineer II Location: Remote About the Role: Path Forward IT is seeking a Support Engineer ... Ranked among the top 15% of MSPs nationwide, we deliver world-class IT services that ensure ...
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.
As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area.
IT Support Engineer
Rensselaer Falls, NY · On-site
Field Engineer - End User Devices & Hands and Feet Support Key Responsibilities:- End-User Device ... Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as ...
IT Support Engineer
Rensselaer Falls, NY · On-site
Field Engineer - End User Devices & Hands and Feet Support Key Responsibilities:- End-User Device ... Act as the on-site technical resource for remote IT teams, assisting with physical tasks such as ...
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Track and document support requests, escalating when necessary. * 2. Device Management and ...
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IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Track and document support requests, escalating when necessary. * 2. Device Management and ...
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Track and document support requests, escalating when necessary. * 2. Device Management and ...
IT Support Engineer
Alpharetta, GA · On-site
... The IT Support Engineer will be responsible for providing technical support and assistance to ... Track and document support requests, escalating when necessary. * 2. Device Management and ...
IT Support Engineer
Alpharetta, GA · On-site
$65K - $80K/yr
... seeking an IT Support Engineer who thrives in a communicative, collaborative, and fast-moving ... Qualifications * 2-3 years of hands-on IT support or IT service desk experience * Ability to ...
IT Support Engineer
Alpharetta, GA · On-site
$65K - $80K/yr
... seeking an IT Support Engineer who thrives in a communicative, collaborative, and fast-moving ... Qualifications * 2-3 years of hands-on IT support or IT service desk experience * Ability to ...
The Principal National Support Engineer II will assist in driving all aspects of customer support ... Stays abreast of the latest industry/technology advances through continuous education.Provides ...
The Principal National Support Engineer II will assist in driving all aspects of customer support ... Stays abreast of the latest industry/technology advances through continuous education.Provides ...
IT Support Engineer
Santa Clara, CA · On-site
The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...
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IT Support Engineer
Santa Clara, CA · On-site
The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...
IT Support Engineer
Minneapolis, MN · On-site
$75K - $110K/yr
IT SUPPORT ENGINEER ABOUT THE COMPANY Crecera Brands is the driving force behind Sportsman's Guide, Salt Strong, The Golf Warehouse,Play Baseball, and Play Softball, five of America's leading ...
IT Support Engineer
Minneapolis, MN · On-site
$75K - $110K/yr
IT SUPPORT ENGINEER ABOUT THE COMPANY Crecera Brands is the driving force behind Sportsman's Guide, Salt Strong, The Golf Warehouse,Play Baseball, and Play Softball, five of America's leading ...
IT Support Engineer
Minneapolis, MN · On-site
$75K - $110K/yr
IT SUPPORT ENGINEER ABOUT THE COMPANY Crecera Brands is the driving force behind Sportsman's Guide, Salt Strong, The Golf Warehouse,Play Baseball, and Play Softball, five of America's leading ...
IT Support Engineer
Minneapolis, MN · On-site
$75K - $110K/yr
IT SUPPORT ENGINEER ABOUT THE COMPANY Crecera Brands is the driving force behind Sportsman's Guide, Salt Strong, The Golf Warehouse,Play Baseball, and Play Softball, five of America's leading ...
IT Support Engineer
High Point, NC · On-site
$75K - $90K/yr
Role Overview We're seeking an experienced IT Support Engineer to join our team. This role is ideal for someone who combines technical expertise with excellent communication skills and a ...
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IT Support Engineer
High Point, NC · On-site
$75K - $90K/yr
Role Overview We're seeking an experienced IT Support Engineer to join our team. This role is ideal for someone who combines technical expertise with excellent communication skills and a ...
IT Support Engineer
Minneapolis, MN · On-site
$75K - $110K/yr
IT SUPPORT ENGINEER ABOUT THE COMPANY Crecera Brands is the driving force behind Sportsman's Guide, Salt Strong, The Golf Warehouse,Play Baseball, and Play Softball, five of America's leading ...
IT Support Engineer
Minneapolis, MN · On-site
$75K - $110K/yr
IT SUPPORT ENGINEER ABOUT THE COMPANY Crecera Brands is the driving force behind Sportsman's Guide, Salt Strong, The Golf Warehouse,Play Baseball, and Play Softball, five of America's leading ...
Red River is seeking a Systems Support Engineer II to join our growing team! This position will ... This role delivers premium workplace technology services to C-Suite executives, VIP users, and ...
Red River is seeking a Systems Support Engineer II to join our growing team! This position will ... This role delivers premium workplace technology services to C-Suite executives, VIP users, and ...
Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.
Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.
Tech Support Engineer Ii information
See salary details
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
How much do tech support engineer ii jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for tech support engineer ii in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.
What is a Tech Support Engineer II?
A Tech Support Engineer II is an IT professional who provides technical assistance to customers and end-users, typically handling more complex issues than entry-level support staff. They troubleshoot hardware, software, and network problems, often serving as an escalation point for unresolved issues from Tier I support. In addition to problem-solving, they may document solutions, contribute to knowledge bases, and sometimes assist in training junior staff. This role requires strong technical skills, effective communication, and a customer-oriented approach.
What are the key skills and qualifications needed to thrive as a Tech Support Engineer II?
To excel as a Tech Support Engineer II, you need strong problem-solving abilities, in-depth technical knowledge of hardware and software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and relevant industry certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE) is often required. Exceptional communication, patience, and customer service skills help build rapport and resolve complex issues efficiently. These skills ensure timely and effective technical support, leading to high customer satisfaction and smooth business operations.
What are some common challenges faced by a Tech Support Engineer II, and how can they be effectively managed?
Tech Support Engineer II professionals often encounter challenges such as troubleshooting complex technical issues, managing multiple high-priority support tickets, and communicating technical solutions to users with varying technical backgrounds. Effective time management and strong problem-solving skills are essential to balance workload and resolve issues efficiently. Additionally, collaborating closely with engineering and product teams helps in escalating unresolved problems and staying updated on the latest technologies, ensuring continuous professional growth.
What is the difference between Tech Support Engineer II vs Network Support Specialist?
| Aspect | Tech Support Engineer II | Network Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+, Network+, Cisco CCNA (preferred) | CompTIA Network+, Cisco CCNA, CCNP (preferred) |
| Work Environment | Help desks, remote support, on-site troubleshooting | Network operations centers, on-site network troubleshooting |
| Industry Usage | IT support, technology services | Networking, telecommunications, enterprise IT |
| Common Search Intent | Technical support, troubleshooting, customer assistance | Network issues, infrastructure support, connectivity problems |
The Tech Support Engineer II and Network Support Specialist roles share similar certifications and work environments, often overlapping in IT and networking industries. While Tech Support Engineers focus on troubleshooting hardware and software issues, Network Support Specialists primarily handle network infrastructure and connectivity problems. Both roles require strong technical skills and certifications, but their daily tasks and focus areas differ slightly, making them distinct yet related positions in the tech support field.
More about Tech Support Engineer Ii jobs
What states have the most Tech Support Engineer Ii jobs?
States with the most job openings for Tech Support Engineer Ii jobs include:
What are popular job titles related to Tech Support Engineer Ii jobs?
For Tech Support Engineer Ii jobs, the most frequently searched job titles are:
IT Support Engineer
San Francisco, CA • On-site
Netpace Inc
• Professional, Scientific, and Technical Services • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 4 days ago
Job description
Job Summary:
Netpace Inc is looking to expand its IT team with the addition of an IT Support Engineer. The role involves providing IT support to employees, managing office technology, and improving user experiences through effective solutions.
Responsibilities:
• Onboard and offboard employees, which includes: leading new hire orientations, provisioning and deprovisioning hardware, accounts, and access.
• Provide general IT support to all Scale employees (help desk/service desk, troubleshooting, etc.).
• Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
• Own IT asset management and ensure accurate and actionable records are kept of required equipment.
• Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
• Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management).
• Create and update technology documentation for internal IT teams and for Scale employees.
• Have a constant drive to improve the experience of our users, and our internal processes: "How can I make things better?"
• Must be willing to be in-office 100% of the time, and help provide site support to 200+ employees.
• Be able to prioritize and change focus when necessary.
• Have a drive to learn and grow
Qualifications:
Required:
• 1-2 years of corporate IT experience.
• Deep understanding of computer fundamentals and troubleshooting: hardware and software (Mac, Windows) & cloud technologies (Google Workspace, Slack, Zoom, Okta, Azure AD/M365).
• A positive attitude and excitement for building new processes and policies for a rapidly growing organization.
• Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them.
• Security and Compliance focused mindset.
Company:
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Netpace Inc is looking to expand its IT team with the addition of an IT Support Engineer. The role involves providing IT support to employees, managing office technology, and improving user experiences through effective solutions.
Responsibilities:
• Onboard and offboard employees, which includes: leading new hire orientations, provisioning and deprovisioning hardware, accounts, and access.
• Provide general IT support to all Scale employees (help desk/service desk, troubleshooting, etc.).
• Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
• Own IT asset management and ensure accurate and actionable records are kept of required equipment.
• Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
• Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management).
• Create and update technology documentation for internal IT teams and for Scale employees.
• Have a constant drive to improve the experience of our users, and our internal processes: "How can I make things better?"
• Must be willing to be in-office 100% of the time, and help provide site support to 200+ employees.
• Be able to prioritize and change focus when necessary.
• Have a drive to learn and grow
Qualifications:
Required:
• 1-2 years of corporate IT experience.
• Deep understanding of computer fundamentals and troubleshooting: hardware and software (Mac, Windows) & cloud technologies (Google Workspace, Slack, Zoom, Okta, Azure AD/M365).
• A positive attitude and excitement for building new processes and policies for a rapidly growing organization.
• Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them.
• Security and Compliance focused mindset.
Company:
Netpace is a Data-Driven company excelling in AI, IT Consulting and Staffing Solutions. Founded in 1996, the company is headquartered in San Ramon, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Netpace
Sourced by ZipRecruiter
Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.
Industry
Professional, scientific, and technical services
Company size
51 - 200 Employees
Headquarters location
San Ramon, CA, US