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Tech Call Center Jobs (NOW HIRING)

Banking Call Center Agent Job Duties: * Manage high-volume inbound and outbound calls with ... Strong communication and customer service skills * Tech-savvy with knowledge of basic computer ...

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Knowledge of call center telephony and technology * Previous experience in a call center or customer service role is preferred. * Good data entry and typing skills. * Understanding of administration ...

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report ...

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Strong understanding of and experience implementing AI strategies and automation technologies to improve call center efficiencies and customer experience * Strong analytical and decision-making ...

Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 ... Leveraging cutting-edge technology to reach individuals eligible for compensation in class action ...

Continuously evaluate and refine call center processes, technology, and workflows to maximize efficiency, enhance the customer experience, and drive revenue growth. * Collaboration with Sales and ...

CALL CENTER AGENT

Honolulu, HI

$14.75 - $19.50/hr

... call center in Honolulu, Hawaii ... Ulu HI-Tech provides the systems and staff for the HOLO Card, the island-wide rapid transit fare ...

Call Center Supervisor

Wichita, KS · On-site

$30K - $40K/yr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Call Center Rep.

Austin, TX

$15.75 - $19.75/hr

Call Center Rep. We are looking for friendly, attentive and hard-working Call Center Agents to join ... ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ...

LOCATION Tampa, FL POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

Call Center Representative

Addison, TX · Remote

$15.50 - $19.25/hr

LOCATION Dallas, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver ...

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Tech Call Center information

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How much do tech call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for tech call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tech Call Center Representative, and why are they important?

To thrive as a Tech Call Center Representative, you need strong technical troubleshooting skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and common operating systems is often required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a fast-paced technical environment.

What does a Tech Call Center representative do?

A Tech Call Center representative assists customers with technical issues related to products or services, such as troubleshooting software, hardware, or connectivity problems. They answer phone calls, respond to emails or chats, and provide step-by-step solutions to resolve customer concerns. Additionally, they may guide customers through installations, escalate complex issues to specialists, and document interactions for future reference. Their goal is to ensure customer satisfaction by efficiently resolving technical problems.

What are some common challenges faced by tech call center representatives, and how can they be effectively managed?

Tech call center representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and dealing with frustrated customers. Effective management of these challenges involves strong communication skills, patience, and a solid understanding of the products or services being supported. Many centers provide ongoing training and resources to help representatives stay updated on technology and improve their problem-solving techniques. Additionally, teamwork and support from supervisors are essential for handling difficult situations and maintaining job satisfaction.
More about Tech Call Center jobs
What cities are hiring for Tech Call Center jobs? Cities with the most Tech Call Center job openings:
What states have the most Tech Call Center jobs? States with the most job openings for Tech Call Center jobs include:
Infographic showing various Tech Call Center job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 73% Full Time, 12% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Banking Call Center

Banking Call Center

RemX

Atlanta, GA • On-site

$20/hr

Temporary

Posted 6 days ago


Job description

Banking Call Center Agent
Job Duties:
  • Manage high-volume inbound and outbound calls with professionalism and efficiency
  • Assist customers with account inquiries, transactions, and service requests
  • Resolve issues and complaints while ensuring a great customer experience
  • Identify customer needs and provide accurate solutions or escalate when necessary
  • Perform account maintenance tasks such as transfers, stop payments, and updates
  • Meet individual and team performance goals (KPIs)

Qualifications:
  • 1 year call center (Banking preferred) or:
  • 1+ year of customer service, retail, or call center experience
  • Strong communication and customer service skills
  • Tech-savvy with knowledge of basic computer systems and online tools
  • High school diploma or equivalent required
  • Bilingual a plus
  • Banking or Financial Service Experience (Preferred)

Banking Call Center

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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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