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Tech Call Center Jobs in Houston, TX (NOW HIRING)

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Knowledge of call center telephony and technology * Previous experience in a call center or customer service role is preferred. * Good data entry and typing skills. * Understanding of administration ...

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Knowledge of call center telephony and technology * Previous experience in a call center or customer service role is preferred. * Good data entry and typing skills. * Understanding of administration ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... Handle inbound and outbound calls with a smile (yes, customers can hear it!) * Help customers ...

Cellular Sales

Call Center Representative

Seabrook, TX · On-site

$14.50 - $18/hr

Call Center Representative Customer Service | Business Development Cellular Sales is growing! Are ... technology products and services Business ownership mentality Compensation The highest in the ...

Cellular Sales

Call Center Representative

Pasadena, TX · On-site

$13.75 - $17.25/hr

Call Center Representative Customer Service | Business Development Cellular Sales is growing! Are ... Interest and understanding of technology products and services * Business ownership mentality ...

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How much do tech call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for tech call center in Houston, TX is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

Is a tech call center a high stress job?

A tech call center job can be high stress due to frequent customer interactions, problem-solving demands, and performance metrics. Employees often need strong communication skills and the ability to handle difficult situations calmly, which can contribute to stress levels depending on workload and support systems.

What are the key skills and qualifications needed to thrive as a tech call center representative?

To thrive as a Tech Call Center Representative, you need strong technical troubleshooting skills, product knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and common operating systems is often required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective support in a fast-paced technical environment.

What does a tech call center representative do?

A Tech Call Center representative assists customers with technical issues related to products or services, such as troubleshooting software, hardware, or connectivity problems. They answer phone calls, respond to emails or chats, and provide step-by-step solutions to resolve customer concerns. Additionally, they may guide customers through installations, escalate complex issues to specialists, and document interactions for future reference. Their goal is to ensure customer satisfaction by efficiently resolving technical problems.

What are some common challenges faced by tech call center representatives, and how can they be effectively managed?

Tech call center representatives often encounter challenges such as troubleshooting complex technical issues over the phone, managing high call volumes, and dealing with frustrated customers. Effective management of these challenges involves strong communication skills, patience, and a solid understanding of the products or services being supported. Many centers provide ongoing training and resources to help representatives stay updated on technology and improve their problem-solving techniques. Additionally, teamwork and support from supervisors are essential for handling difficult situations and maintaining job satisfaction.

What are popular job titles related to Tech Call Center jobs in Houston, TX?

For Tech Call Center jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Tech Call Center jobs in Houston, TX look for?

The top searched job categories for Tech Call Center jobs in Houston, TX are:

What cities near Houston, TX are hiring for Tech Call Center jobs?

Cities near Houston, TX with the most Tech Call Center job openings:

Tech Call Center jobs near you
Infographic showing various Tech Call Center job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,579 per year, or $17.1 per hour.

Call Center Agent

The Jenkins Organization

Houston, TX • On-site

$14.25 - $18.75/hr

Other

Re-posted 29 days ago

Job description

Call Center Agent

At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management.

We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed.

This position reports directly to the Call Center Director.

Essential Job Duties:

  • Answer incoming calls and respond to customer emails.
  • Make reservations for customers.
  • Handle customer inquiries over the phone and via email.
  • Conduct research using available resources to provide the necessary information.
  • Manage and resolve customer complaints.
  • Offer customers detailed information about our products and services.
  • Enter new customer information into our system.
  • Update existing customer information as needed.
  • Identify and escalate priority issues to the appropriate channels.
  • Route calls to the relevant resources within the company
  • Follow up on customer calls when necessary.
  • Maintain detailed call logs according to our standard operating procedures.
  • Generate call reports to track performance and improve customer service.

Qualifications:

  • Excellent verbal and written communication skills
  • Strong listening skills to understand customer needs.
  • Analytical and problem-solving abilities
  • Customer service orientation and a desire to exceed expectations.
  • Strong organizational skills and attention to detail
  • Judgement to make sound decisions in a fast-paced environment.
  • Adaptability to handle various customer situations.
  • Ability to work well in a team environment.
  • Resilience and stress tolerance to handle challenging situations.
  • Ability to respond to customers' questions and address objections effectively.
  • Proficient in obtaining and maintaining customer information and leads.
  • Familiarity with customer service principles and practices
  • Knowledge of call center telephony and technology
  • Previous experience in a call center or customer service role is preferred.
  • Good data entry and typing skills.
  • Understanding of administration and clerical processes

Education and Experience:

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency.
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment preferred.
  • Good data entry and typing skills.
  • Knowledge of administration and clerical processes

Physical Demands:

Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.

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