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System Support Technician Jobs (NOW HIRING)

ServiceTec

Airport Systems Support Technician

Hebron, KY · On-site

$45K - $50K/yr

Airport Systems Support Technician Location: Cincinnati/Northern Kentucky International Airport (CVG) - Hebron, KY Would you like to be part of the team that keeps one of the most exciting hubs in ...

Revel Staffing

Desktop Support Technician

Franklin, TN

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Miami, FL

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Toledo, OH

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Sacramento, CA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Dallas, TX

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Houston, TX

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Seattle, WA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Atlanta, GA

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

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System Support Technician information

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How much do system support technician jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for system support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks, such as troubleshooting common issues and providing basic assistance. However, system support technicians still play a vital role in resolving complex problems, managing escalations, and offering personalized service that AI cannot fully replicate. The role is evolving to include working alongside AI tools to improve efficiency and customer satisfaction.

What are some common challenges faced by System Support Technicians, and how can they be managed effectively?

System Support Technicians often encounter challenges such as troubleshooting complex technical issues under time constraints and balancing multiple support requests simultaneously. Managing these challenges effectively involves strong organizational skills, clear communication with users and team members, and staying up-to-date with the latest technologies. Proactively documenting solutions and collaborating with senior technicians can also help streamline issue resolution and foster professional growth within the role.

What does a systems support technician do?

A systems support technician is responsible for maintaining, troubleshooting, and repairing computer systems, hardware, and software within an organization. They often assist users with technical issues, install updates, and ensure network security, typically using tools like remote support software and diagnostic utilities. Strong problem-solving skills and relevant certifications, such as CompTIA A+, are common requirements for this role.

What is the highest salary for tech support?

The highest salaries for system support technicians can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior or specialized roles involving network, security, or enterprise support tend to offer higher compensation.

What are the key skills and qualifications needed to thrive as a System Support Technician, and why are they important?

To thrive as a System Support Technician, you need a solid understanding of computer hardware, operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for troubleshooting and resolving technical issues efficiently. Strong communication, problem-solving, and customer service skills help you address user concerns and explain technical solutions clearly. These abilities ensure reliable system performance, minimize downtime, and maintain user satisfaction in dynamic IT environments.

What are System Support Technicians?

System Support Technicians are IT professionals who provide technical assistance and support for hardware, software, and network systems within an organization. They troubleshoot issues, maintain equipment, and help ensure that computer systems run smoothly. Their responsibilities often include installing and configuring computer systems, diagnosing problems, and resolving user issues, either remotely or in person. System Support Technicians play a critical role in minimizing downtime and supporting overall IT operations.

What is the difference between System Support Technician vs Network Support Specialist?

AspectSystem Support TechnicianNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, onsite support, troubleshooting hardware/software issuesNetwork infrastructure, configuring routers/switches, network troubleshooting
Employer & Industry UsageIT departments across various industries, tech support companiesTelecommunications, enterprise IT, network service providers
Common Search & ComparisonOften compared for entry-level IT roles, hardware/software supportCompared for network-specific roles, infrastructure support

The main difference is that a System Support Technician focuses on troubleshooting and maintaining computer hardware and software, while a Network Support Specialist specializes in network infrastructure and connectivity issues. Both roles require relevant certifications and are essential in IT support environments, but they target different technical areas within the industry.

Is helpdesk a good entry-level IT job?

A helpdesk role for a System Support Technician is generally considered a good entry-level IT job because it provides foundational experience in troubleshooting, customer service, and technical support. It often involves working with common tools like ticketing systems and basic hardware or software issues, making it a valuable starting point for a career in IT.
What cities are hiring for System Support Technician jobs? Cities with the most System Support Technician job openings:
Who are the top companies hiring for System Support Technician jobs? The top employers for System Support Technician jobs are:
What states have the most System Support Technician jobs? States with the most job openings for System Support Technician jobs include:
What are popular job titles related to System Support Technician jobs? For System Support Technician jobs, the most frequently searched job titles are:
System Support Technician jobs near you
Infographic showing various System Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Airport Systems Support Technician

Airport Systems Support Technician

ServiceTec

Hebron, KY • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Salary: $45k-$50k annually

Title:Airport Systems Support Technician

Location:Cincinnati/Northern Kentucky International Airport (CVG) Hebron, KY

Would you like to be part of the team that keeps one of the most exciting hubs in the aviation industry running? Are you passionate about technology and eager to make a real impact in a fast-paced, dynamic environment? Here is your chance to take your career to new heights as ServiceTec, the leading independent provider of managed IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems Support Technician at the Cincinnati/Northern Kentucky International Airport (CVG). If you are looking for an exciting challenge whereby no two days are the same, then this position may be for you!

FLSA Status and Hours:This is a full-time position and requires onsite shift work. Hours are Monday-Friday 7:00 AM - 4:00 PM.

Position Overview:As an Airport Systems Support Technician, you will maintain common-use equipment throughout the airport, ensuring seamless operations. We are seeking individuals with exceptional customer service skills, keen attention to detail, and flexibility with time. In this dynamic role, you will enjoy the opportunity to work with computers, solve problems proactively and reactively, and receive valuable technical training.

Minimum Qualifications:

  • Ability to work independently in a fast-paced environment and transport tools and equipment. Position may require walking 10,000 or more steps in an average day.
  • High school diploma with 2 plus years of experience in customer service preferred but not required.
  • A+ or relevant certification(s) preferred but not required.
  • Knowledge of the IT industry is a plus.
  • Must be time-flexible to cover shifts or stay later on occasion.

Benefits:

  • Excellent healthcare benefits: Medical and Dental.
  • 401K including an employer match.
  • Paid time-off and sickness leave.
  • Paid Military Leave.

Join Our Team
ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the worlds airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems.

ServiceTec Culture:
ServiceTec is a people-oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go above and beyond.

For Immediate consideration, please send in your resume and cover letter, including salary expectations which be treated in confidence.

ServiceTec International, Inc.is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract.

The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation.