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Switchboard Jobs in Indiana (NOW HIRING)

Methodist Hospitals

GUEST SVS/FRONT DESK/SWITCHBRD

Gary, IN

$15 - $19.25/hr

Operate a one-position switchboard with speed and accuracy * Effectively answer and transfer all calls in a kind and professional manner * Direct visiting customers at the front desk to the various ...

Methodist Hospitals

GUEST SVS/FRONT DESK/SWITCHBRD

Gary, IN

$14.25 - $18/hr

Operate a one-position switchboard with speed and accuracy * Effectively answer and transfer all calls in a kind and professional manner * Direct visiting customers at the front desk to the various ...

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All JobsSwitchboard JobsSwitchboard Jobs in Indiana

Switchboard information

See Indiana salary details

$8

$15

$23

How much do switchboard jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for switchboard in Indiana is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.40 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Switchboard Operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are popular job titles related to Switchboard jobs in Indiana? For Switchboard jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Indiana look for? The top searched job categories for Switchboard jobs in Indiana are:
Switchboard jobs near you
Infographic showing various Switchboard job openings in Indiana as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Front Desk

Residence Inn By Marriott Indianapolis Carmel

Carmel, IN

$14.25 - $18/hr

Full-time

Posted 28 days ago

Job description

$1000 Joining Bonus
Job responsibilities : 

Front Desk Agent Job Description:

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.

Front Desk Agent Responsibilities:

1. Greeting and thanking guests in a sincere, friendly manner.

2. Checking guests in on arrival and out on departure.

3. Posting charges to appropriate guest accounts.

4. Anticipating and addressing guests' needs, and resolving their problems and complaints.

5. Assisting guests with disabilities.

6. Operating switchboard and assisting with inquiries.

7. Assisting the reservations manager with taking reservations.

8. Collaborating and communicating with other internal departments to ensure guest satisfaction.

9. Complying with company procedures and safety policies.

10. Performing duties on a daily checklist.

Job Qualification : 

Front Desk Agent Requirements:

1. High school diploma or suitable equivalent.

2. 1+ years of front desk agent experience preferred.

3. Well-groomed, professional appearance.

4. Outstanding written and verbal communication skills.

5. Team player.

6. Physically agile, and able to stand for extended periods.

7. Available to work shifts, over weekends, and on public holidays.