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Workers Compensation Receptionist Jobs in Indiana

Indiana University Health

Receptionist

Indianapolis, IN · On-site

$15 - $19.75/hr

... Receptionist serves as the first point of contact for team members, candidates, volunteers, and ... Workers' Compensation - assisting with employee injury-related care coordination * Human Resources ...

Volkswagen - Tom Wood VW, Indy

Receptionist

Indianapolis, IN

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

Volkswagen - Tom Wood VW, Indy

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

Volkswagen - Tom Wood VW, Indy

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

Volkswagen

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

Volkswagen - Tom Wood VW, Indy

Receptionist

Indianapolis, IN

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

Volkswagen

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

Aviation Inc.

Receptionist

Indianapolis, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday - Friday | 7:30 AM - 4:30 PM 1-Hour Lunch Break Compensation: $16.00 - $18.00 per hour ... The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes ...

MSD Washington Township

Receptionist - Middle School

Elkhart, IN · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... working days). The FLSA classification is hourly with a rate of $17.00 per hour, and additional compensation is available for post-secondary education, approved industry certifications, and ...

inKind

Receptionist

Austin, IN · On-site

$50K - $60K/yr

Experience working in a fast-paced startup or technology company. * Experience coordinating office ... Strong responsiveness to employee requests Compensation Base Salary: $50,000 - $60,000 DOE

Union Health

RECEPTIONIST/PAR-GASTROENTEROLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

  • Medical

  • Retirement

  • PTO

In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules ... compensation associated with the role. We encourage candidates to inquire further and engage in ...

Union Health

RECEPTIONIST/PAR-GASTROENTEROLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

  • Medical

  • Retirement

  • PTO

In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules ... compensation associated with the role. We encourage candidates to inquire further and engage in ...

Union Health

RECEPTIONIST/PAR-ENDOCRINOLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

  • Medical

  • Retirement

  • PTO

In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules ... compensation associated with the role. We encourage candidates to inquire further and engage in ...

Union Health

RECEPTIONIST/PAR-ENDOCRINOLOGY

Terre Haute, IN

$15 - $19.75/hr

  • Medical

  • Retirement

  • PTO

In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules ... compensation associated with the role. We encourage candidates to inquire further and engage in ...

Union Health

RECEPTIONIST/PAR-ENDOCRINOLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

  • Medical

  • Retirement

  • PTO

In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules ... compensation associated with the role. We encourage candidates to inquire further and engage in ...

Union Hospital

RECEPTIONIST/PAR-ENDOCRINOLOGY

Terre Haute, IN · On-site

$15 - $19.75/hr

  • Medical

  • Retirement

  • PTO

In addition to competitive pay, Union co-workers enjoy: * Part-time and Full-time schedules ... compensation associated with the role. We encourage candidates to inquire further and engage in ...

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All JobsWorkers Compensation Receptionist JobsWorkers Compensation Receptionist Jobs in Indiana

Workers Compensation Receptionist information

What is a workers compensation receptionist?

Workers Compensation Receptionists are administrative professionals who serve as the first point of contact in offices that handle workers' compensation claims. They greet clients, answer phones, schedule appointments, and manage paperwork related to workplace injury claims. Their role is essential for ensuring smooth communication between injured workers, employers, insurance companies, and legal representatives. They must be familiar with privacy regulations and the specific requirements of workers' compensation processes. Strong organizational and interpersonal skills are key to success in this position.

What are some typical challenges faced by a workers compensation receptionist, and how can they be managed?

Workers Compensation Receptionists often handle a high volume of sensitive inquiries from injured employees, employers, and insurance representatives. One common challenge is managing confidential information while ensuring accurate and timely communication between all parties. Staying organized, maintaining professionalism under pressure, and developing a strong understanding of workers' compensation processes are essential for success. Training in privacy regulations and clear communication with team members can help navigate these challenges effectively.

What are the key skills and qualifications needed to thrive as a workers compensation receptionist, and why are they important?

To thrive as a Workers Compensation Receptionist, you need strong organizational skills, attention to detail, and familiarity with workers compensation processes, often supported by experience in medical or legal office environments. Proficiency with office software, case management systems, and multi-line phone systems is typically required. Excellent customer service, communication, and discretion are important soft skills for interacting with clients, providers, and insurers. These abilities ensure efficient office operations, accurate information handling, and a positive experience for all stakeholders involved in workers compensation cases.

What is the difference between Workers Compensation Receptionist vs Claims Assistant?

AspectWorkers Compensation ReceptionistClaims Assistant
CredentialsHigh school diploma; basic knowledge of workers' compensation lawsHigh school diploma; some knowledge of insurance claims
Work EnvironmentFront desk, office setting, healthcare or insurance officesOffice setting, assisting claims processors or adjusters
Employer & IndustryWorkers' compensation insurance providers, healthcare facilitiesInsurance companies, legal firms, healthcare organizations
Search & Comparison IntentPeople comparing entry-level roles in workers' compensationIndividuals exploring claims processing or administrative roles in insurance

The main difference is that a Workers Compensation Receptionist primarily handles front desk duties and patient or client interactions within workers' compensation settings, while a Claims Assistant supports claims processing and administrative tasks related to insurance claims. Both roles require basic office skills and knowledge of workers' compensation or insurance procedures, but their responsibilities and focus areas differ.

Which workers compensation receptionist job pays the most?

Workers compensation receptionists working in high-cost regions or with specialized skills, such as advanced claims processing or certification, tend to earn higher salaries. Generally, those employed by large insurance companies or in metropolitan areas also receive higher pay compared to entry-level positions. Salary can vary based on experience, certifications, and the complexity of claims handled.
Workers Compensation Receptionist jobs near you
Infographic showing various Workers Compensation Receptionist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Receptionist

Indiana University Health

Indianapolis, IN • On-site

$15 - $19.75/hr

Full-time

Posted 7 days ago

Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

350th of 887 rated healthcare providers

Job description

Schedule

Monday - Friday | 7:00 AM - 3:30 PM

Location

Medical Towers - Employee Occupational Health Services (EOHS)

Business Need

The EOHS Receptionist serves as the first point of contact for team members, candidates, volunteers, and visitors. This role is responsible for creating a positive customer experience while supporting daily front-office operations. Duties include greeting patients, determining and distributing required paperwork, preparing charts for clinical staff, checking in appointments, managing incoming calls, and directing inquiries to the appropriate team members or departments.

Top Responsibilities
  • Welcome and check in patients, candidates, and team members
  • Gather required documentation and prepare charts for clinical staff
  • Prepare charts and forms for upcoming appointments
  • Manage and route incoming phone calls across multiple lines
  • Take messages, transfer calls, and place callers on hold appropriately
  • Maintain office organization, stock forms and documents, and manage office filing/disc space
  • Update and maintain department calendars
  • Support daily administrative and customer service needs of the EOHS team
Key Benchmarks for Success
  • Strong time management and multitasking abilities
  • Excellent customer service and communication skills
  • Ability to learn and understand various EOHS services and required documentation
  • Sound judgment when directing calls and escalating issues
  • Ability to navigate charting software from a view-only perspective
  • Proficiency with Microsoft Teams, Outlook, internet navigation, and general computer applications
  • Reliable attendance and punctuality, as this role opens the office each day
  • Critical thinking skills and the ability to work independently
Team Interactions

This position partners closely with several departments, including:

  • Absence Management - supporting team member return-to-work processes
  • Workers' Compensation - assisting with employee injury-related care coordination
  • Human Resources - supporting new hire onboarding, compliance, and employee health needs
  • Volunteer Services - assisting with volunteer onboarding and compliance requirements

The receptionist may routinely receive and direct calls from all of these departments.

Ideal Candidate Profile

The successful candidate will demonstrate:

  • Positive, welcoming demeanor
  • Strong customer service mindset
  • Dependability and excellent attendance
  • Ability to work well independently in a sole receptionist role
  • Strong organizational skills
  • Professional communication skills, both in person and over the phone
  • Comfort learning new processes and systems
  • Ability to prioritize multiple responsibilities throughout the day
Team Culture & OnboardingTeam Culture

The EOHS team is currently growing and evolving, with several recent clinical hires and additional positions in recruitment. The environment is collaborative, supportive, and focused on continuous development.

Onboarding & Training

Training is tailored to the individual's experience level and follows a structured, tiered approach:

  • Extensive support and hands-on training initially
  • Gradual reduction of support as confidence and proficiency increase
  • Ongoing team assistance and resources available throughout onboarding
Department ValuesTEAM

This role creates the first impression for individuals visiting EOHS and plays an important part in ensuring visits are processed efficiently and accurately. Success in this position directly supports the effectiveness of the entire department.

PURPOSE

EOHS supports new hire onboarding, employee health, workplace safety, and return-to-work processes. The receptionist contributes to these critical functions by helping ensure team members and candidates receive timely, professional service and care.

Requirements:
  • High School Diploma or GED required.
  • 0-3 years of experience required; previous experience in an office setting preferred.
  • Basic proficiency with Microsoft Office applications, including Word, Outlook, Teams, PowerPoint, and Excel preferred.
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

What Indiana University Health employees say

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