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Supportability Engineer Jobs (NOW HIRING)

Northrop Grumman

Manager Engineering 2

Melbourne, FL · On-site

$126K - $189K/yr

Specific roles and responsibilities of the Supportability Engineering Manager include, but are not limited to, the following: Lead the Lifecycle Engineering Section which encompasses Reliability ...

New

Microsoft

Technical Support Engineer

Redmond, WA · On-site

You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product ...

Simplot

Enterprise Integration Engineer

Boise, ID · On-site

$99K - $133K/yr

Establish and promote integration standards that improve supportability, reduce operational risk ... Experience with Azure DevOps, Git, CI/CD, and automated deployment pipelines. * Experience with ...

Simplot

Enterprise Integration Engineer

Boise, ID

$99K - $133K/yr

Establish and promote integration standards that improve supportability, reduce operational risk ... Experience with Azure DevOps, Git, CI/CD, and automated deployment pipelines. * Experience with ...

BAE Systems

Eng Sr - HW

Endicott, NY · On-site

$99K - $136K/yr

Minimum of 5 years in reliability, maintainability, or supportability engineering; 10 years for senior roles. * Experience with ISO-9001, ISO 14224, EN 497, IEC 61508, or similar standards. * Proven ...

Actalent

Equipment Engineer

Huntsville, AL · On-site

Reliability Engineer The Reliability Engineer supports and enhances manufacturing equipment ... Recommend new technologies and replacement strategies to improve long-term equipment supportability ...

Oracle

Senior Building Automation Engineer

Nashville, TN · On-site

$100K - $131K/yr

Ability to influence standards, drive technical quality, and improve operational supportability ... Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly ...

Simplot Company

Enterprise Integration Engineer

Boise, ID

$99K - $133K/yr

Establish and promote integration standards that improve supportability, reduce operational risk ... Experience with Azure DevOps, Git, CI/CD, and automated deployment pipelines.Experience with ...

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Supportability Engineer information

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$33K

$94K

$145.5K

How much do supportability engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for supportability engineer in the United States is $94,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $108,500.00 per year, depending on experience, location, and employer.

What is a supportability engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

How does a supportability engineer typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a supportability engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

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Supportability Engineer jobs near you
Infographic showing various Supportability Engineer job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, and 36% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $94,030 per year, or $45.2 per hour.

Supportability Manager 2 (LSA)

Northrop Grumman Corporation

Melbourne, FL • On-site

$126K - $189K/yr

Full-time

Medical, Life, PTO

Re-posted 4 days ago

Northrop Grumman rating

8.3

Company rating: 8.3 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

66th of 545 rated manufacturers

Job description

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Please note this opportunity is contingent on program funding. Start dates are determined after funding confirmation.

Northrop Grumman Aeronautics Systems has an opening for a Supportability Manager 2 (LSA) to join our team of qualified, diverse individuals supporting the Product Support Organization. This leadership role is located in Melbourne, FL. This position is fully onsite with no remote work available.

Specific roles and responsibilities of the Supportability Manager- LSA include, but are not limited to, the following:

  • Lead the Lifecycle Engineering Section which encompasses Reliability Maintainability & Testability, Modeling & Simulation, Supportable Low Observables, Logistics Support Analysis, Diminishing Manufacturing Source and Material Shortages Product Support Disciplines

  • Familiarity with military aircraft maintenance and sustainment CONOPS, facilities requirements and site standup, depot activation and transition planning, as well as experience in managing customer requirements and expectations.

  • Broad understanding of the Integrated Product Support elements and how they support each phase of the DoD Major Capabilities Acquisition life-cycle.

  • Earned Value Management.

  • Defining and scheduling detailed work packages and managing task performance to cost and schedule.

  • Responsible for both the functional and program management of a team, ensuring the proper people, processes, and tools are in place to meet program cost and schedule performance.

Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer: setting a vision that shapes the future and inspires others.

Basic Qualifications:

  • Bachelor's Degree in a Science, Technology, Engineering, or Mathematics (STEM) field from an accredited university AND 9 years of related professional/military experience in Engineering, OR a Master's degree AND 7 years of related professional/military experience in Engineering.

  • Understanding of the Logistics Support Analysis technical discipline and familiarity of its responsibilities.

  • Must be willing and able to travel to various site locations to participate and represent the Product Support IPT.

  • Your ability to transfer and maintain the final adjudicated U.S. government Secret clearance (must be in-scope or enrolled in Continuous Evaluation) and any program access(es) required for the position within a reasonable period of time, as determined by the Company.

Preferred Qualifications:

  • Master's degree in a STEM field (Mechanical or Electrical).

  • Final adjudicated U.S. government Top Secret Clearance.

  • Recent experience with Cameo, Magic Draw, or another MBSE tool such as Rhapsody, Sparx EA, and Enterprise Architect.

  • Experience with military aircraft maintenance, operations, and sustainment.

  • Familiarity with USG acquisition and sustainment planning, including Organic and Contractor support, as well as Public-Private Partnership strategies.

  • Familiarity with GEIA-STD-0007 or similar Logistics Support Analysis/Logistics Product Data standards.

  • Familiarity with SD22 and SD26 or similar Diminishing Manufacturing Source and Material Shortages documents.

  • Familiarity with MIL-STD-1390 or SAE AS 1390A Level of Repair Analysis

  • The candidate should be well organized, pay a great deal of attention to detail, possess good written and verbal communication skills and be able to present design concepts to an audience.

  • Able to collaborate in a team environment.

  • Able to prioritize and adjust tasks to accomplish the project result.

#Yellow

Primary Level Salary Range: $126,600.00 - $189,800.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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