ZipRecruiter

Log In

1

Supportability Engineer Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsTechnology JobsDesktop Support JobsDesktop Engineer JobsSupportability Engineer Jobs

Supportability Engineer information

See salary details

$33K

$94K

$145.5K

How much do supportability engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for supportability engineer in the United States is $94,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $108,500.00 per year, depending on experience, location, and employer.

What is a supportability engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

How does a supportability engineer typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a supportability engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

More about Supportability Engineer jobs

What cities are hiring for Supportability Engineer jobs?

Cities with the most Supportability Engineer job openings:

What states have the most Supportability Engineer jobs?

States with the most job openings for Supportability Engineer jobs include:

What job categories do people searching Supportability Engineer jobs look for?

The top searched job categories for Supportability Engineer jobs are:

Supportability Engineer jobs near you
Infographic showing various Supportability Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $94,030 per year, or $45.2 per hour.

Principal Supportability Engineer/Supportability Engineer

Northrop Grumman Corporation

Melbourne, FL • On-site

$89K - $134K/yr

Full-time

Medical, Life, PTO

Posted 5 days ago

Northrop Grumman rating

8.2

Company rating: 8.2 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

85th of 544 rated manufacturers

Job description

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aeronautics Systems is seeking a Principal Supportability Engineer and/or Supportability Engineer to join our team of qualified and diverse individuals in Melbourne,FL. This position is fully onsite; remote work is not available.

The selected candidate will perform systems engineering and integration tasks associated with Product Support IPTs and represent Product Support in interactions with Design Engineering and IPT support. Prior experience in systems engineering, system design concepts, and maintenance of avionics and/or RF systems, including communications, navigation and, digital and analog systems is required. The candidate shall have a knowledge and understanding of design practices and database tools. The candidate shall be able to analyze engineering drawings, parts lists, schematics, and wiring diagrams, and apply technical expertise to determine the optimal way to maintain the weapon system.

Key Responsibilities:

  • Identify, analyze, quantify, and influence logistics requirements to support the weapon system, including spares, support equipment, technical data, training, facilities, and personnel

  • Interface with vehicle engineering to influence designs for supportability

  • Initiate and perform trade studies

  • Perform detailed maintenance task analysis

  • Determine overall weapon support system requirements for sustainment

The selected candidate should thrive in a fast-paced work environment with high expectations, diverse assignments and collaborative/team settings across all levels. The candidate should be well organized, pay a great deal of attention to detail, possess strong written and verbal communication skills, and be able to present design concepts to an audience. The Candidate must be able to work well with co-workers, other groups, and external suppliers.

Basic Qualifications (Level 2):

  • Bachelor's Degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline from an accredited university and 2 years of experience, OR a Master's Degree in STEM

  • Ability to obtain and maintain a U.S. Government have Secret clearance or higher

  • Ability to obtain and maintain a U.S. Government Top Secret clearance

Preferred Qualifications (Level 2):

  • Active U.S. Government Secret clearance

  • Active U.S. Government Top Secret clearance

  • Experience with testability, troubleshooting, fault trees and/or FMECA

  • Familiarity with GEIA-0007 and relational databases

Basic Qualifications (Level 3):

  • Bachelor's Degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline from an accredited university and 5 years of experience, OR a Master's Degree in STEM with 3 years of experience

  • Ability to obtain and maintain a U.S. Government have Secret clearance or higher

  • Ability to obtain and maintain a U.S. Government Top Secret clearance

  • Experience with testability, troubleshooting, fault trees and/or FMECA

Preferred Qualifications (Level 3):

  • Active U.S. Government Secret clearance

  • Active U.S. Government Top Secret clearance

  • More than 5 years of engineering experience

  • Familiarity with MIL-HDBK-502

  • Familiarity with GEIA-0007 and relational databases

Primary Level Salary Range: $72,100.00 - $108,100.00Secondary Level Salary Range: $89,400.00 - $134,200.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

What Northrop Grumman employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northrop Grumman logo

About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

View All Northrop Grumman Jobs

Apply