1

Supportability Engineer Jobs (NOW HIRING)

Beyond reactive support, the Senior M365 Engineer will focus on proactive work, including conducting supportability reviews before major M365 / Azure migrations or deployments, recommending ...

Overview As a Supportability Specialist you will bring detailed knowledge of, and solutions to ... engineering teams. * Strategic prioritization capabilities, with a knack for assessing issue ...

As a Supportability Specialist you will bring detailed knowledge of, and solutions to, customer ... engineering teams. * Strategic prioritization capabilities, with a knack for assessing issue ...

Customer Supportability Professional 1

Atlanta, GA · On-site

$16.25 - $21.75/hr

As a Supportability Specialist you will bring detailed knowledge of, and solutions to, customer ... engineering teams. * Strategic prioritization capabilities, with a knack for assessing issue ...

As a Supportability Specialist you will bring detailed knowledge of, and solutions to, customer ... engineering teams. * Strategic prioritization capabilities, with a knack for assessing issue ...

Customer Supportability Professional 1

Plano, TX · Hybrid

$16 - $21/hr

Overview As a Supportability Specialist you will bring detailed knowledge of, and solutions to ... engineering teams. * Strategic prioritization capabilities, with a knack for assessing issue ...

Overview As a Supportability Specialist you will bring detailed knowledge of, and solutions to ... engineering teams. * Strategic prioritization capabilities, with a knack for assessing issue ...

next page

Showing results 1-20

Supportability Engineer information

See salary details

$33K

$94K

$145.5K

How much do supportability engineer jobs pay per year?

As of May 31, 2026, the average yearly pay for supportability engineer in the United States is $94,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Supportability Engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

How do Supportability Engineers typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What is a Supportability Engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

More about Supportability Engineer jobs
What cities are hiring for Supportability Engineer jobs? Cities with the most Supportability Engineer job openings:
What states have the most Supportability Engineer jobs? States with the most job openings for Supportability Engineer jobs include:
Infographic showing various Supportability Engineer job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $94,030 per year, or $45.2 per hour.
Supportability Engineer (Engineer 3) - 28504

Supportability Engineer (Engineer 3) - 28504

Huntington Ingalls Industries

Warren, MI • On-site

$83.59K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Requisition Number: 28504
Required Travel: 0 - 10%
Employment Type: Full Time/Salaried/Exempt
Anticipated Salary Range: $83,592.00 - $115,000.00
Security Clearance: Ability to Obtain
Level of Experience: Mid HI
This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.
HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense, the combatant commands and the intelligence community, HII advances the mission around the globe.
Leadership Mindset at HII - Mission Technologies
Leadership at HII is a mindset, not a title. Through our Leadership Capability Framework, we define how every team member contributes to our mission and culture:
  • Know & Grow Your People - Commit to learning and supporting team success.
  • Build Relationships - Communicate openly, collaborate well, and build trust.
  • Take Ownership - Deliver on commitments and take pride in your work.
  • Customer First - Focus on the mission and those we serve.
  • Shape the Future - Bring ideas, curiosity, and continuous improvement.
  • Act with Urgency - Take initiative and follow through with purpose.

These capabilities guide how all employees contribute to our shared success across Mission Technologies.
Job Description
HII Mission Technologies has been selected as one of Military.com's "Top 25 Employers for Veterans in 2024" and we are a Forbes Best Large Employer for 2023!!!
Are you ready to take your career to the next level? We are seeking talented and motivated Engineers to join our team!
Position Summary:HII Mission Technologies is seeking a skilled Predictive Logistics Systems Engineer to support advanced technology evaluation and integration efforts for the Program Executive Office Combat Support & Combat Service Support (PEO CS&CSS), Project Lead Integration (PL-I). In this role, you will help modernize Army ground vehicle maintenance, readiness, and safety by supporting the development and fielding of Predictive Logistics (PL) and Prognostics & Predictive Maintenance (PPM) capabilities.
You will collaborate closely with government, industry, and research partners; lead technical evaluations; support hardware prototyping; and contribute to Army-wide digital transformation efforts. This role is on-site in Warren, MI.
Come support our work with the US Army's Ground Vehicle System Center and join a world class team of groundbreaking scientists and engineers!
Details below!
What you will do
• Serve as a technical SME supporting PL-I in the evaluation, development, and integration of Predictive Logistics technologies across Army ground vehicle platforms.
• Assist with integration efforts involving vehicle data buses, data loggers, wireless data transfer, and digital maintenance solutions.
• Support the Army's PL Overarching Integrated Project Team (OIPT), collaborating with stakeholders across AFC, AMC, ASA(ALT), CASCOM, and other organizations.
• Provide briefings and technical updates to leadership on engineering, analysis, and PL integration progress.
• Evaluate commercial and government predictive maintenance and CBM+ technologies for Army applications, including hands-on support during soldier testing and assessments.
• Lead rapid prototyping efforts, including design, fabrication, and testing of communication and power harnesses to ensure seamless integration with Army vehicle architectures.
• Support NDAA Section 389 safety initiatives by enabling secure data retrieval, digital chain-of-custody, and system-level forensic analysis.
• Conduct research, hardware evaluations, and acquisition support for AI/ML-enabled logistics and maintenance technologies.
What we are looking for: Minimum Qualifications
• 5 years of relevant experience with a bachelor's degree; OR 3 years with a master's; OR PhD with no experience.
• Knowledge of CBM+, PPMx, and predictive maintenance technologies used in ground vehicle systems.
• Experience with systems engineering processes.
• Strong program management and resource coordination skills.
• Ability to align and communicate with cross-functional stakeholders.
Ability to obtain and maintain a Secret security clearance (U.S. citizenship required).
Preferred Requirements
• Experience with Prognostics/Predictive Maintenance (PPMx) or Condition-Based Maintenance Plus (CBM+).
• Background in Reliability, Availability, and Maintainability (RAM) engineering.
• Life cycle systems engineering or product support analysis experience.
Physical Requirements
  • Office or industrial environment

The listed salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.
Meet HII's Mission Technologies Division
Our team of more than 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role that's right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies, click here for a short video: https://vimeo.com/732533072
HII is more than a job - it's an opportunity to build a new future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools, life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions, and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the world's most powerful, survivable naval ships and defense technology solutions that safeguard our seas, sky, land, space and cyber. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of America's top large company employers, we are a values and ethics driven organization that puts people's safety and well-being first. Regardless of your role or where you serve, at HII, you'll find a supportive and welcoming environment, competitive benefits, and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Do You Need Assistance?
If you need a reasonable accommodation for any part of the employment process, please send an e-mail to buildyourcareer@hii-co.com and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies.