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Supportability Specialist Jobs (NOW HIRING)

ASI provides unparalleled expertise and capabilities in Reliability, Maintenance, Supportability ... The Senior Logistics Specialist will perform tasks related to the development, operation ...

The Supply Chain Specialist is responsible for the supportability of customer requirements, and inventory turns through supply chain management. Essential Duties and Responsibilities: * Review ...

The Supply Chain Specialist is responsible for the supportability of customer requirements, and inventory turns through supply chain management. Essential Duties and Responsibilities: * Review ...

The Supply Chain Specialist is responsible for the supportability of customer requirements, and inventory turns through supply chain management. Essential Duties and Responsibilities: * Review ...

Lead Logistics Specialist

Washington, DC · On-site

$51.92 - $77.88/hr

PEMCCO is seeking a Lead Logistics Specialist to lead logistics planning, sustainment, and ... Knowledge of maintenance planning and supportability considerations * Ability to analyze logistics ...

Lead Logistics Specialist

Washington, DC · On-site

$51.92 - $77.88/hr

PEMCCO is seeking a Lead Logistics Specialist to lead logistics planning, sustainment, and ... Knowledge of maintenance planning and supportability considerations * Ability to analyze logistics ...

Lead Logistics Specialist

Washington, DC · On-site

$51.92 - $77.88/hr

PEMCCO is seeking a Lead Logistics Specialist to lead logistics planning, sustainment, and ... Knowledge of maintenance planning and supportability considerations * Ability to analyze logistics ...

Lead Logistics Specialist

Washington, DC · On-site

$51.92 - $77.88/hr

PEMCCO is seeking a Lead Logistics Specialist to lead logistics planning, sustainment, and ... Knowledge of maintenance planning and supportability considerations * Ability to analyze logistics ...

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Supportability Specialist information

See salary details

$38K

$85.5K

$132K

How much do supportability specialist jobs pay per year?

As of Sep 13, 2026, the average yearly pay for supportability specialist in the United States is $85,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $102,000.00 per year, depending on experience, location, and employer.

What is a supportability specialist?

A Supportability Specialist is a professional who ensures that products, systems, or services are designed and maintained in a way that makes them easy to support throughout their lifecycle. They analyze technical documentation, collaborate with engineering and support teams, and identify potential issues that could affect maintenance or customer support. Their goal is to improve product reliability, streamline troubleshooting, and reduce downtime for end users. This role is commonly found in industries like technology, manufacturing, and defense, where long-term product support is critical.

How does a supportability specialist typically collaborate with engineering and product teams to improve customer support outcomes?

Supportability Specialists play a crucial role in bridging the gap between customer support and technical teams. They frequently collaborate with engineering and product teams to analyze recurring customer issues, identify underlying product or process challenges, and recommend changes that enhance product usability and support efficiency. This collaboration often involves attending cross-functional meetings, preparing detailed case studies or reports, and advocating for customer-centric improvements. As a result, Supportability Specialists help ensure that support feedback is integrated into product development cycles, ultimately leading to better customer experiences.

What are the key skills and qualifications needed to thrive as a supportability specialist, and why are they important?

To thrive as a Supportability Specialist, you need expertise in troubleshooting, technical documentation, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with support ticketing systems, diagnostic tools, and ITIL best practices or certifications is typically required. Strong analytical thinking, communication, and cross-functional collaboration skills make someone stand out in this role. These skills and qualities are essential for ensuring products are maintainable, support processes are efficient, and customer issues are resolved effectively.

What is the difference between Supportability Specialist vs Customer Support Analyst?

AspectSupportability SpecialistCustomer Support Analyst
Required CredentialsTypically requires technical certifications, industry-specific knowledge, and sometimes a degree in engineering or ITOften requires customer service experience, communication skills, and sometimes a degree in business or related fields
Work EnvironmentPrimarily technical, involving product analysis, troubleshooting, and improving support processesCustomer-facing, focusing on resolving user issues and providing support via calls, emails, or chat
Employer & Industry UsageUsed in tech, manufacturing, and engineering sectors to enhance product support and reliabilityCommon across retail, telecom, and software industries for customer service roles

The Supportability Specialist focuses on technical support, product improvement, and ensuring support processes are efficient, often working behind the scenes. In contrast, the Customer Support Analyst interacts directly with customers to resolve issues and improve user satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are popular job titles related to Supportability Specialist jobs?

For Supportability Specialist jobs, the most frequently searched job titles are:

Infographic showing various Supportability Specialist job openings in the United States as of September 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $85,453 per year, or $41.1 per hour.

Senior Logistics Specialist

Havelock, NC • On-site

Andromeda Systems Incorporated
201 - 500 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Andromeda Systems Incorporated (ASI) provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life-cycle cost savings.

ASI provides unparalleled expertise and capabilities in Reliability, Maintenance, Supportability, and Logistics disciplines. Our staff of internationally recognized leaders are shaping the industry and developing revolutionary solutions in the military and commercial sectors. Clients leverage our experience and cutting-edge analytical tools to improve asset performance and reduce life-cycle costs. As a leading provider of professional and high technology services and solutions, ASI serves the Department of Defense, U.S. civilian agencies, and private industry.

ASI is seeking an experienced Senior Logistics Specialist to support Naval Aviation logistics and sustainment activities in Cherry Point, NC. The Senior Logistics Specialist will perform tasks related to the development, operation, evaluation, and improvement of weapon system supportability, maintainability, and logistics programs and information systems.

Responsibilities:

  • Perform senior-level logistics support for military aircraft, weapon systems, support equipment, and associated systems
  • Evaluate and identify weapon system logistics requirements and resources to support readiness and sustainment objectives
  • Support the development, evaluation, and improvement of logistics support and maintainability programs and plans
  • Perform maintenance planning, logistics support analysis, supportability analysis, and related Integrated Product Support (IPS) activities
  • Collect, compile, analyze, investigate, research, and apply logistics, maintenance, acquisition, technical, or financial data and information
  • Develop, modify, prepare, review, or validate documentation related to automated logistics or maintenance data reporting systems and management information systems
  • Review and analyze maintenance concepts, procedures, requirements, and logistics support data to identify opportunities to improve readiness
  • Support Level of Repair Analysis (LORA), Logistics Support Analysis (LSA), and other maintenance and supportability assessments
  • Research and analyze supply support requirements, material availability, provisioning data, and support equipment requirements
  • Support analysis of maintenance and operational data to identify readiness degraders, systemic support issues, and potential corrective actions
  • Prepare reports, briefings, technical documentation, and recommendations in support of logistics reviews, program reviews, and other technical meetings

Required Qualifications:

  • At least 10 years of extensive experience performing logistics, maintenance, sustainment, or related support functions for military weapon systems
    • Experience with weapon system logistics requirements, maintainability programs, supportability analysis, maintenance planning, or related IPS/ILS activities
    • Demonstrated ability to analyze logistics, maintenance, acquisition, technical, or financial data and develop recommendations in support of DoD weapon systems/equipment
  • Bachelor’s degree in a relevant discipline
    • Relevant degrees include Supply Chain and Logistics Management, Operations Management, Business Management, Management Science, Program Management, Purchasing Management, Procurement/Acquisitions, Contracts Management, or a related logistics discipline
    • 6 additional years of qualifying work experience, or an Associate’s degree plus 4 additional years of qualifying work experience, may be substituted for a Bachelor’s degree

Preferred Qualifications:

  • Experience in:
    • Naval Aviation maintenance or logistics
    • Fleet Readiness Center (FRC) or Fleet Support Team (FST)
    • Integrated Product Support (IPS) / Integrated Logistics Support (ILS)
    • maintenance planning, LORA, LSA, provisioning, supply support, support equipment, or DMSMS/obsolescence management
    • Defense Acquisition
  • Familiarity with Naval Aviation logistics, maintenance, supply, or readiness data systems

At ASI, we understand that everyone’s journey is different. If you are not sure if your experience meets the requirements, we encourage you to apply. We are interested in what you have to offer.

Work Authorization/Security Clearance:

  • Must be a U.S. Citizen
  • Must have or be able to obtain and maintain a Secret Clearance

Benefits and Compensation:

  • 401(k) plan with immediate 100% vesting and 4% discretionary match
  • Paid leave including PTO, holiday, bereavement, and military
  • Generous medical, dental, and vision insurance for employees and their families
  • Health and dependent care FSA
  • Company-provided life/AD&D, as well as supplemental life and disability insurance
  • TRICARE Supplement
  • Employee Assistance Program
  • Tuition assistance and professional development
  • Bonus programs

For more information about this and other open positions, please visit our website at www.androsysinc.com.

AAP/EEO Statement

Andromeda Systems Incorporated is an Equal Employment Opportunity employer. As such, 41 CFR 60-1.4(a), 41 CFR 60-300.5, 41 CFR 60-741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.