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Supportability Engineer Jobs in Indianapolis, IN

Supportability Analysis (SA) * Technical Manual Development * Training Material Development ... Bachelor's degree in Engineering or a related Science, Technology, Engineering or Math (STEM ...

Supportability Analysis (SA) * Technical Manual Development * Training Material Development ... Bachelor's degree in Engineering or a related Science, Technology, Engineering or Math (STEM ...

Review Appraiser

Indianapolis, IN · On-site +1

$86K - $94K/yr

... supportability. * Independently test and validate valuation conclusions using available market ... Recommend additional appraisals, inspections, environmental reports, engineering studies, or other ...

Review Appraiser

Indianapolis, IN · Remote

$92K - $100K/yr

... supportability. * Independently test and validate valuation conclusions using available market ... Recommend additional appraisals, inspections, environmental reports, engineering studies, or other ...

Supportability Engineer information

See Indianapolis, IN salary details

$31.5K

$89.9K

$139.1K

How much do supportability engineer jobs pay per year?

As of Sep 1, 2026, the average yearly pay for supportability engineer in Indianapolis, IN is $89,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $103,700.00 per year, depending on experience, location, and employer.

What is a supportability engineer?

A Supportability Engineer is a professional who focuses on ensuring that products and systems are easy to maintain, support, and troubleshoot after they are deployed. They work closely with design, development, and support teams to identify potential issues, develop support documentation, and implement solutions that enhance the product's reliability and customer satisfaction. Their responsibilities often include analyzing product failures, recommending design improvements, and creating tools or processes to streamline customer support. By proactively addressing support-related challenges, Supportability Engineers help reduce downtime and improve the user experience.

How does a supportability engineer typically collaborate with product development and customer support teams?

Supportability Engineers play a critical role in bridging the gap between product development and customer support. They work closely with development teams to identify and address product issues that may impact customer experience, often providing feedback on design for easier troubleshooting and maintenance. Additionally, they partner with customer support teams to analyze common support cases, develop diagnostic tools, and create documentation to enhance self-service. This collaborative environment ensures that both product quality and customer satisfaction are continually improved.

What are the key skills and qualifications needed to thrive as a supportability engineer, and why are they important?

To excel as a Supportability Engineer, you need a solid background in systems engineering, troubleshooting, and product lifecycle management, often supported by a degree in engineering or a related field. Familiarity with diagnostic tools, failure analysis software, and maintenance documentation systems is typically required. Strong problem-solving skills, excellent communication, and a customer-focused mindset help you collaborate effectively with development and support teams. These competencies are crucial for ensuring products are maintainable, reliable, and efficiently supported throughout their lifecycle.

What is the difference between Supportability Engineer vs Technical Support Engineer?

AspectSupportability EngineerTechnical Support Engineer
Required CredentialsBachelor's in Engineering, certifications in support or systemsBachelor's in IT, computer science, or related field
Work EnvironmentProduct development, troubleshooting, and support for complex systemsCustomer-facing support, troubleshooting hardware/software issues
Employer & Industry UsageTech, manufacturing, and software companiesIT services, tech companies, hardware vendors
Common Search & ComparisonSupportability Engineer vs Technical Support Engineer

The Supportability Engineer focuses on improving product supportability, analyzing issues, and developing solutions for complex systems. In contrast, the Technical Support Engineer primarily assists customers directly with troubleshooting hardware and software problems. Both roles require technical knowledge, but Supportability Engineers are more involved in product development and support process improvements, while Technical Support Engineers focus on customer service and issue resolution.

What are popular job titles related to Supportability Engineer jobs in Indianapolis, IN?

For Supportability Engineer jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Supportability Engineer jobs in Indianapolis, IN look for?

The top searched job categories for Supportability Engineer jobs in Indianapolis, IN are:

Infographic showing various Supportability Engineer job openings in Indianapolis, IN as of August 2026, with employment types broken down into 68% Full Time, and 32% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $89,880 per year, or $43.2 per hour.

Software Development Engineer (Lead)

Huntington

Indianapolis, IN • On-site, Remote

$70K - $140K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Huntington National Bank rating

8.1

Company rating: 8.1 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

65th of 174 rated banks


Job description

Description

Lead Software Development Engineer

Job Profile Summary

The Lead Software Development Engineer provides technical and consultative support on highly complex technology initiatives. This role designs, develops, and supports cloud-native data ingestion, data processing, and enterprise data platform solutions leveraging batch, streaming, and event-driven architectures. The individual serves as a senior technical contributor, helping evaluate and implement technology solutions that are scalable, secure, resilient, and aligned with enterprise standards.

Duties and Responsibilities

  • Analyzes, designs, develops, and supports enterprise applications and platform services.
  • Evaluates architectural approaches and recommends appropriate technologies based on business requirements, cost, scalability, reliability, and operational supportability.
  • Develops cloud-native solutions using APIs, event-driven patterns, and distributed systems principles.
  • Provides technical leadership and guidance during design reviews and implementation activities.
  • Troubleshoots complex production issues and drives root cause analysis and remediation.
  • Maintains knowledge of industry trends, cloud technologies, and enterprise integration patterns.
  • Mentors less experienced engineers and serve as technical lead, leading by example on projects.
  • Performs other duties as assigned.

Basic Qualifications

  • Bachelor's Degree.
  • 7+ years of software engineering, platform engineering, or cloud engineering experience.
  • Experience developing enterprise applications using Java and/or Python.
    • Experience building and operating enterprise data platforms for high-volume batch and streaming workloads.
  • Experience designing and supporting distributed systems and APIs.

Preferred Qualifications

  • Experience with cloud-native architecture and Google Cloud Platform (GCP).
  • Experience with data platforms leveraging Dataflow, Cloud Composer, Bigtable, BigQuery, Pub/Sub, and Spark.
  • Strong understanding of API, messaging, event-driven, and microservices architectures.
  • Experience evaluating technology tradeoffs and selecting appropriate solutions for business and technical requirements.
  • Experience with Pub/Sub, Dataflow, Apigee, and CI/CD practices.
  • Strong analytical, troubleshooting, and communication skills.
  • Ability to influence technical direction across multiple teams.

Preferred Technical Skills

  • Python, Java Scala, SQL
  • Dataflow, BigQuery, BigTable,​ Cloud Composer (Apache Airflow), Apache Spark
  • GCP
  • Spring Boot, REST APIs, Pub/Sub
  • Data Ingestion Frameworks
  • CI/CD and Automation
  • Observability and Monitoring

Key differentiator: Demonstrated ability to evaluate and choose between cloud services, APIs, messaging platforms, event-driven solutions, and data processing technologies based on scalability, reliability, operational supportability, security, and cost considerations.


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

70,000.00 - 140,000.00 USD Annual

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 


Huntington is an Equal Opportunity Employer.


Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.


Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.



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