Store Support
Madison, WI · On-site
$15 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
Madison, WI · On-site
$15 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$15 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Store Support
$15 - $19/hr
... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...
Receive and manage inbound calls from field technicians requesting assistance, reporting service ... Support field technicians in resolving a wide variety of issues encountered at customer retail and ...
Receive and manage inbound calls from field technicians requesting assistance, reporting service ... Support field technicians in resolving a wide variety of issues encountered at customer retail and ...
Receive and manage inbound calls from field technicians requesting assistance, reporting service ... Support field technicians in resolving a wide variety of issues encountered at customer retail and ...
Quick apply
Receive and manage inbound calls from field technicians requesting assistance, reporting service ... Support field technicians in resolving a wide variety of issues encountered at customer retail and ...
Customer Support
$22 - $24/hr
Enter and manage order and sales information accurately across multiple systems * Respond to ... Support building installers by answering questions regarding parts, drawings, and job site needs
Quick apply
Customer Support
$22 - $24/hr
Enter and manage order and sales information accurately across multiple systems * Respond to ... Support building installers by answering questions regarding parts, drawings, and job site needs
Customer Support
Sun Prairie, WI · On-site
$22 - $24/hr
Enter and manage order and sales information accurately across multiple systems * Respond to ... Support building installers by answering questions regarding parts, drawings, and job site needs
Customer Support
Sun Prairie, WI · On-site
$22 - $24/hr
Enter and manage order and sales information accurately across multiple systems * Respond to ... Support building installers by answering questions regarding parts, drawings, and job site needs
Benefits Manager
Fall River, WI · On-site
$75 - $100/hr
Oversee enrollments, changes, and claims support * Manage HRIS benefits data and reporting * Develop and monitor benefits budgets * Lead employee communications including open enrollment * Partner ...
Benefits Manager
Fall River, WI · On-site
$75 - $100/hr
Oversee enrollments, changes, and claims support * Manage HRIS benefits data and reporting * Develop and monitor benefits budgets * Lead employee communications including open enrollment * Partner ...
Executive Support Specialist - Office of the Chancellor - Temporary Position
Whitewater, WI · On-site
$31.25 - $33.55/hr
Key Job Responsibilities: 60% Executive Support to the Chancellor Manage the Chancellor's calendar, including scheduling appointments, meetings, and events Prepare daily schedules and ensure meeting ...
Executive Support Specialist - Office of the Chancellor - Temporary Position
Whitewater, WI · On-site
$31.25 - $33.55/hr
Key Job Responsibilities: 60% Executive Support to the Chancellor Manage the Chancellor's calendar, including scheduling appointments, meetings, and events Prepare daily schedules and ensure meeting ...
Membership Support Specialist
Sun Prairie, WI · On-site
$18/hr
Completing other duties directed by management. Work Conditions: * Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically ...
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Membership Support Specialist
Sun Prairie, WI · On-site
$18/hr
Completing other duties directed by management. Work Conditions: * Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically ...
Membership Support Specialist
Janesville, WI · On-site
$14 - $15/hr
Completing other duties directed by management. Work Conditions: * Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically ...
Membership Support Specialist
Janesville, WI · On-site
$14 - $15/hr
Completing other duties directed by management. Work Conditions: * Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically ...
Membership Support Specialist
Sun Prairie, WI · On-site
$18/hr
Completing other duties directed by management. Work Conditions: * Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically ...
Membership Support Specialist
Sun Prairie, WI · On-site
$18/hr
Completing other duties directed by management. Work Conditions: * Membership Support Specialists need to be physically fit and are expected to work in all types of weather. Work shifts are typically ...
Application Support Engineer
Middleton, WI · On-site
$42 - $51/hr
This role will be responsible for supporting engineering users, troubleshooting application-related issues, managing endpoint deployments and patches, and ensuring technical issues are properly ...
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Application Support Engineer
Middleton, WI · On-site
$42 - $51/hr
This role will be responsible for supporting engineering users, troubleshooting application-related issues, managing endpoint deployments and patches, and ensuring technical issues are properly ...
Support Engineer II
Madison, WI · On-site
A Support Engineer is a software professional who enjoys solving unique and challenging problems in ... Manage core financial platform and operating system. * Design and configure integration ...
Support Engineer II
Madison, WI · On-site
A Support Engineer is a software professional who enjoys solving unique and challenging problems in ... Manage core financial platform and operating system. * Design and configure integration ...
Customer Support Specialist
Sun Prairie, WI · On-site
$22 - $24/hr
Do you have experience in construction, technical customer support, or order management? If so, we'd love to hear from you. We are seeking a Customer Support Specialist to serve as a critical ...
Customer Support Specialist
Sun Prairie, WI · On-site
$22 - $24/hr
Do you have experience in construction, technical customer support, or order management? If so, we'd love to hear from you. We are seeking a Customer Support Specialist to serve as a critical ...
House Manager with Meal Prep Support
Verona, WI · On-site
$30 - $35/hr
House Manager with Meal Prep Support Location: Verona, Wisconsin 53593 Employment Type: Part-time, 20 hours per week Compensation: $30-35 per hour Start Date: Mid-August preferred for onboarding ...
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House Manager with Meal Prep Support
Verona, WI · On-site
$30 - $35/hr
House Manager with Meal Prep Support Location: Verona, Wisconsin 53593 Employment Type: Part-time, 20 hours per week Compensation: $30-35 per hour Start Date: Mid-August preferred for onboarding ...
Customer Support Specialist
Middleton, WI · On-site
$18.50 - $25/hr
Manage shipping documents, * Communicate with and process all Return Merchandise Authorizations ... Support quote process using our CRM system by creating new quotes and following up on sales and ...
Customer Support Specialist
Middleton, WI · On-site
$18.50 - $25/hr
Manage shipping documents, * Communicate with and process all Return Merchandise Authorizations ... Support quote process using our CRM system by creating new quotes and following up on sales and ...
Travel Support Advisor
Madison, WI · On-site
About the job Travel Support Advisor We are looking for a friendly and solution-oriented Travel ... Self-starter with excellent time management skills in a remote environment. * Passionate about ...
Travel Support Advisor
Madison, WI · On-site
About the job Travel Support Advisor We are looking for a friendly and solution-oriented Travel ... Self-starter with excellent time management skills in a remote environment. * Passionate about ...
Customer Support Specialist
Madison, WI · On-site
$51 - $79/hr
Stay up to date on equipment, models, and systems relevant to order management and product research ... Provide technical support and customer service with correct replacement part determination, price ...
Customer Support Specialist
Madison, WI · On-site
$51 - $79/hr
Stay up to date on equipment, models, and systems relevant to order management and product research ... Provide technical support and customer service with correct replacement part determination, price ...
Peer Support Specialist
Madison, WI · On-site
$22/hr
Substance abuse counseling, cognitive-based programming and correctional case management are ... The Peer Support Specialist is responsible for providing pro-recovery, pro-social support to ...
Peer Support Specialist
Madison, WI · On-site
$22/hr
Substance abuse counseling, cognitive-based programming and correctional case management are ... The Peer Support Specialist is responsible for providing pro-recovery, pro-social support to ...
Substance abuse counseling, cognitive-based programming and correctional case management are ... The Peer Support Specialist is responsible for providing pro-recovery, pro-social support to ...
Substance abuse counseling, cognitive-based programming and correctional case management are ... The Peer Support Specialist is responsible for providing pro-recovery, pro-social support to ...
Support Manager information
See Madison, WI salary details
$22.7K - $31.7K
9% of jobs
$31.7K - $40.7K
15% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$40.7K - $49.7K
14% of jobs
$49.7K - $58.8K
9% of jobs
The median wage is $63.3K / yr.
$58.8K - $67.8K
9% of jobs
$67.8K - $76.8K
10% of jobs
$76.8K - $85.8K
11% of jobs
$86.6K is the 75th percentile. Wages above this are outliers.
$85.8K - $94.9K
6% of jobs
$94.9K - $103.9K
14% of jobs
$103.9K - $112.9K
2% of jobs
$112.9K - $121.9K
3% of jobs
$22.7K
$68.4K
$121.9K
How much do support manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for support manager in Madison, WI is $68,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $91,700.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Madison, WI?
The most popular types of Support jobs in Madison, WI are:
What job categories do people searching Support Manager jobs in Madison, WI look for?
The top searched job categories for Support Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for Support Manager jobs?
Cities near Madison, WI with the most Support Manager job openings:
Home Depot rating
7.4
Based on 6,490 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail, manufacturing and personal services
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US