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Support Manager Jobs in Crivitz, WI (NOW HIRING)

CESA 6

Educational Support Professional

Marinette, WI · On-site

$13.75 - $16.75/hr

Manage aggressive behaviors, apply behavior de-escalation and safety skills, and apply programmatic safety training skills as needed (ie. CPI/Safety Care) 5 * Provide a variety of specialized ...

Sevita

Direct Support Professional

Oconto Falls, WI · On-site

$15/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Sevita

Direct Support Professional

Oconto Falls, WI · On-site

$15/hr

Support participants with developmental goals like budgeting, exercise, and nutrition You'll assist ... Communication, adaptability, multi-tasking, teamwork, time-management * Behaviors: Patient ...

Waste Management

Operations Manager

Menominee, MI · On-site

... and Performance Management of all drivers and helpers. Establish and maintain positive ... Meet with new frontline employees daily to ensure consistent communication and support of ...

Waste Management

Operations Manager

Menominee, MI · On-site

... and Performance Management of all drivers and helpers. Establish and maintain positive ... Meet with new frontline employees daily to ensure consistent communication and support of ...

Waste Management

Operations Manager

Menominee, MI · On-site

... and Performance Management of all drivers and helpers. Establish and maintain positive ... Meet with new frontline employees daily to ensure consistent communication and support of ...

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Support Manager information

See Crivitz, WI salary details

$20.1K

$60.7K

$108.2K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Crivitz, WI is $60,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $81,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Crivitz, WI are hiring for Support Manager jobs?

Cities near Crivitz, WI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Crivitz, WI as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $60,704 per year, or $29.2 per hour.

Admin Support

Global Channel Management, Inc.

Marinette, WI

$21/hr

Contractor

Re-posted 9 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Minimum of 1-3 years of
administrative support experience Excellent calendar management skills
required, including the coordination of team/department meetings
utilizing Microsoft Outlook Flexible team player with experience working
within a support and client service environment and ability to
establish strong working relationships with internal and external
partners Superior written and verbal communications skills Meticulous
attention to detail and a proven track record in completing tasks and
projects efficiently and thoroughly Exceedingly well organized,
flexible, and able to navigate a fast-paced and dynamic corporate
environment Proficiency across the Microsoft Office Suite Displays a
high level of professionalism and confidentiality. 
Responsibilities: 
Manages
calendars; manage all incoming meeting requests, set up meetings for
each Coordinate, organize, and manage scheduling for conference calls,
on- and off-site meetings. Organize and manage catering needs, A/V
set-up needs, pick-up/greet guests/vendors as requested. Coordinate and
book international and domestic travel (i.e.: airlines, hotel, ground
transport) Answer phones and direct all incoming calls to appropriate
party promptly and efficiently when requested, take and respond to
messages. Provide general administrative support including but not
limited to handling department shipping requests, expense report
processing, time sheet approvals, invoice processing, and supply needs
as requested. Coordinate and act as point person for all new hire set-up
requests, printer/IT issues and outstanding tickets, and general office
projects and needs Update department leadership on the status of
assigned projects and tasks in a proactive and timely manner. 
Comments/Special Instructions 
Need sharp individual that pays attention to detail. 

Additional Information

$21/hr

3 months

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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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