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Support Manager Jobs in Manitowoc, WI (NOW HIRING)

kiinc

Operations Support Manager

Manitowoc, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering ...

KI

Operations Support Manager

Manitowoc, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering ...

KWALL LLC

Operations Support Manager

Manitowoc, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering ...

Mypath

Supervisor, Direct Support

Manitowoc, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Direct Support Supervisor , you will : * Maintain work schedules, training of staff ... Management of client funds * Maintain excellent communication with guardians/case workers ...

Mypath

Supervisor, Direct Support

Manitowoc, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Direct Support Supervisor , you will : * Maintain work schedules, training of staff ... Management of client funds * Maintain excellent communication with guardians/case workers ...

MyPath

Supervisor, Direct Support

Manitowoc, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Direct Support Supervisor , you will : * Maintain work schedules, training of staff ... Management of client funds * Maintain excellent communication with guardians/case workers ...

MyPath

Supervisor, Direct Support

Manitowoc, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Direct Support Supervisor , you will : * Maintain work schedules, training of staff ... Management of client funds * Maintain excellent communication with guardians/case workers ...

Home Depot

Store Support

Kohler, WI · On-site

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Kohler, WI · On-site

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Fastenal Company

Sales Support

Sheboygan, WI · On-site

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Sales Support 2911 Superior Ave, Sheboygan, WI 53081 WI069 Single Customer Store Full-time Shift(s ... Duties include, but are not limited to: o Assisting with sales/customer service o Managing ...

Vista Care

Support Center Coordinator

Sheboygan, WI · On-site

Technology Manager Date: November, 2025 Job Summary: The Support Center Coordinator plays a pivotal role in ensuring the safety and well-being of individuals across our various programs. They will ...

BANK FIRST

Operations Support Specialist

Manitowoc, WI

$49K - $66K/yr

Your career growth is supported through training, mentoring, and advancement opportunities ... Manage all incoming and outgoing corporate mail, ensuring timely processing and distribution.

Bank First

Operations Support Specialist

Manitowoc, WI · On-site

$49K - $66K/yr

Operations Support Specialist Bank First Manitowoc - Manitowoc, WI 54220 Description Why Work at ... Manage all incoming and outgoing corporate mail, ensuring timely processing and distribution.

BANK FIRST

Operations Support Specialist

Manitowoc, WI · On-site

$49K - $66K/yr

Your career growth is supported through training, mentoring, and advancement opportunities ... Manage all incoming and outgoing corporate mail, ensuring timely processing and distribution.

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Support Manager information

See Manitowoc, WI salary details

$21.7K

$65.6K

$116.9K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Manitowoc, WI is $65,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are the most commonly searched types of Support jobs in Manitowoc, WI?

The most popular types of Support jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Support Manager jobs?

Cities near Manitowoc, WI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,594 per year, or $31.5 per hour.

Operations Support Manager

kiinc

Manitowoc, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Job description

Position Summary

The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering to improve safety, quality, delivery, and cost performance.

Key Responsibilities

  • Lead Lean/continuous improvement initiatives and Kaizen events
  • Analyze KPIs to identify inefficiencies and drive process improvements
  • Partner with Engineering on process optimization and standardization
  • Lead and develop operations support team members
  • Support resolution of production and quality issues
  • Monitor performance and escalate risks impacting plant goals
  • Ensure compliance with safety and company standards
  • Communicate performance, priorities, and improvement updates

Qualifications

  • Bachelor’s degree in Manufacturing, Engineering, Business, or related field
  • 5+ years of manufacturing/operations or CI experience
  • Lean knowledge (6S, VSM, JIT, etc.)
  • Strong problem-solving and data analysis skills
  • Leadership experience preferred
  • Lean or Six Sigma certification preferred

Benefits Overview

KI offers a competitive benefits package designed to support you and your family, including:

  • Medical, dental, and vision insurance
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company match
  • Paid vacation, sick time and holidays
  • Life and disability insurance
  • Onsite nurse
  • Onsite fitness center
  • Employee assistance program
  • Opportunities for professional development and growth

Apply Today

Join KI and help drive operational excellence across our Manitowoc facility.

Apply