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Support Manager Jobs in Manitowoc, WI (NOW HIRING)

Direct Support Professional - 1st Shift

Sheboygan, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Supervise and support managers by providing guidance, direction, and resources to achieve operational goals and support future planning initiatives. * Coordinate continuous improvement efforts ...

Supervise and support managers by providing guidance, direction, and resources to achieve operational goals and support future planning initiatives. * Coordinate continuous improvement efforts ...

Account Manager

Sheboygan, WI · On-site

$60K - $75K/yr

Our proven onsite staffing model and personalized recruitment services ensure that our clients receive skilled support while candidates find positions that match their goals. Staff Management | SMX ...

Showing results 21-40

Support Manager information

See Manitowoc, WI salary details

$21.7K

$65.6K

$116.9K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Manitowoc, WI is $65,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Manitowoc, WI?

The most popular types of Support jobs in Manitowoc, WI are:

What job categories do people searching Support Manager jobs in Manitowoc, WI look for?

The top searched job categories for Support Manager jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Support Manager jobs?

Cities near Manitowoc, WI with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,594 per year, or $31.5 per hour.

Engineering Support - Bemis Health Care

Bemis Manufacturing

Sheboygan Falls, WI • On-site

Full-time

Re-posted 23 days ago


Bemis Manufacturing rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Your Impact. Our Legacy.
At Bemis Manufacturing Company, you're not just joining a team-you're becoming part of a family that's been crafting innovation, quality, and tradition for over 120 years. Rooted in Sheboygan Falls, WI, we're driven by a commitment to creating products that make a difference in everyday life while fostering an environment where our employees can thrive, grow, and achieve their personal and professional goals.

When you join Bemis, you're stepping into a workplace where your ideas are valued, your contributions are recognized, and your potential is limitless. We believe in empowering individuals to make meaningful impacts-on our products, our customers, and our community. Together, we'll shape the future while honoring our legacy.

Are you ready to make your mark and build a career that truly matters? Join us at Bemis Manufacturing Company, where your passion meets purpose.

Position Summary: 

The Engineering Support- Bemis Health Care (BHC) position will drive documentation and completion of changes to BHC products andprocesses through the Engineering Change Control System. This will includedriving documentation and completion of the Label Control System, ProcessValidation System and the Sample Planner System.  Interaction with multiple departments tocoordinate, communicate and enable completion of their responsibilities relatedto these systems. 
The incumbent will live the corporate values oftreating people with dignity and respect, practicing leadership, drivingcontinuous improvement, acting with a sense of urgency, promoting innovation,fighting for consensus, and managing through teams.

Specific Responsibilities:

  • Oversee the change process, from initiation to project completion, ensuring technical validation and documentation is in order, and the change is successful.
  • Perform product testing and reporting that supports Change Control, Process Validation, and Product Development activities.
  • Facilitate communication between departments (engineering, manufacturing, quality, etc.) to ensure all affected parties are aligned and informed on changes.
  • Create sample planners and serve as the BHC representative in the planning process, confirming that the equipment and personnel are available to complete testing.
  • Manage information gathering and documentation in the Change Control, the Label Control, and Process Validation Procedures.
  • Partner with quality to ensure industry standards and regulations are being met.
  • Responsible for lab, test and storage area organization.
  • Other duties as assigned.

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