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Support Manager Jobs in Manitowoc, WI (NOW HIRING)

Calumet County

Family Support Worker

Chilton, WI · On-site

$23.68 - $30.45/hr

... management, problem solving, housing, household management, daily living skills, community ... The Family Support Worker is a member of a team focused on supporting children and families in the ...

Calumet County, WI

Family Support Worker

Chilton, WI · On-site

$23.68 - $30.45/hr

The Family Support Worker is a member of a team focused on supporting children and families in the ... Other Skills and Abilities Possesses good knowledge of household management, child development ...

Johnsonville

Plant Manager - Woodrow

Denmark, WI · On-site

Supervise and support managers by providing guidance, direction, and resources to achieve operational goals and support future planning initiatives. * Coordinate continuous improvement efforts ...

Johnsonville

Plant Manager - Woodrow

Denmark, WI · On-site

Supervise and support managers by providing guidance, direction, and resources to achieve operational goals and support future planning initiatives. * Coordinate continuous improvement efforts ...

Mypath

Direct Support Professional - 1st Shift

Sheboygan, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Mypath

Direct Support Professional - 1st Shift

Plymouth, WI

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

Mypath

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

MyPath

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

MyPath

Direct Support Professional - 1st Shift

Plymouth, WI · On-site

$15 - $18.25/hr

Collaborate with Program Managers, Coordinators, and fellow DSPs to support residents' success and quality of life * Attend team meetings and training sessions and contribute to ongoing, team-based ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Manitowoc, WI

Support Manager information

See Manitowoc, WI salary details

$21.7K

$65.6K

$116.9K

How much do support manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for support manager in Manitowoc, WI is $65,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Manitowoc, WI?

The most popular types of Support jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Support Manager jobs?

Cities near Manitowoc, WI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,594 per year, or $31.5 per hour.

Accounting Support Specialist

Donohue and Associates

Sheboygan, WI • On-site

$20 - $30/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Donohue & Associates is seeking an Accounting Support Specialist to join our growing engineering firm. In this role you will provide accounting and administrative support to our accounting and finance team by assisting with project accounting, billing, accounts payable/receivable, reporting, records management, and other accounting and administrative functions. This position offers the opportunity to work alongside experienced accounting professionals and learn the accounting processes that support engineering projects throughout the Midwest.
This position is ideal for an early-career accounting professional or recent graduate with an associate degree in accounting who is eager to build a career in a professional services environment. The in-office position is located in Donohue's corporate office in Sheboygan, Wisconsin.
Responsibilities:
  • Provide day-to-day accounting and administrative support to the accounting/finance team.
  • Assist with project setup, maintenance, and closeout in the project accounting system.
  • Support project billing by gathering supporting documentation, maintaining billing files, and organizing records.
  • Maintain project accounting files, including agreements, amendments, task orders, subconsultant invoices, monthly invoices, certificates of insurance, and other billing documentation.
  • Assist with accounts payable and accounts receivable activities.
  • Provide backup support for employee expense reimbursements, project setup, project billing, and other accounting functions.
  • Maintain organized accounting records and assist with documenting accounting procedures.
  • Respond to employee, client, and vendor inquiries, and assist with pre-qualification requirements.
  • Perform other accounting, project, and administrative support duties as assigned.

Minimum Requirements:
  • Associate or higher degree in accounting, business, finance, or a related field.
  • Previous accounting, bookkeeping, or office experience is preferred but not required.
  • Strong organizational skills with exceptional attention to detail and accuracy.
  • Proficiency with Microsoft Office, primarily Word and Excel.
  • Ability to maintain confidentiality and handle financial information with discretion.
  • Strong written, verbal, and interpersonal skills with a collaborative, client-focused approach.
  • Able to manage multiple priorities and meet strict deadlines.
  • Work both independently and collaboratively within a team environment.

An employee-owned engineering consulting firm since 1997, Donohue & Associates has multiple offices across the upper Midwest. We work in multi-discipline teams to provide municipal and industrial clients with client-focused services for drinking water, wastewater, and stormwater infrastructure. Engineering News-Record ranks Donohue among the Top 25 Wastewater Treatment Plant Design Firms, and our innovative design teams consistently receive awards for engineering excellence.
Donohue offers a competitive wage and comprehensive benefits package, including:
  • Industry-unique monthly profit-sharing plan
  • Robust 401(k) plan with company contribution after 1 year of service
  • Flexible work schedules around core hours
  • Flexible spending accounts (FSAs)
  • Discretionary annual bonuses
  • Medical, dental, and vision insurance (if classified to work 30 or more hours/week)
  • Paid time off and company holidays (pro-rated based on part-time status)
  • Short- and long-term disability/life insurance (if classified to work 30 or more hours/week)

The anticipated pay range for this position is $20-$30/hour. Actual compensation will depend on education, experience, expertise, and organizational needs.
At Donohue, you'll find a collaborative environment where your contributions directly influence our success, and yours.
Donohue is an Equal Opportunity Employer.

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