1

Support Manager Jobs in Manitowoc, WI (NOW HIRING)

Event Support Staff/Banquet Server

Brillion, WI ยท On-site

$14.25 - $17.75/hr

Work under the direction of the Event Manager or Operations Lead and support teammates across roles THE REQUIREMENTS... * Must be 16 years of age or older * Prior experience in hospitality, banquets ...

New

Manager

Manitowoc, WI ยท On-site

$14.75 - $17.25/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation ... Collaborate well with other team members, supporting each other to create a positive and productive ...

Manager

Manitowoc, WI

$14.75 - $17.25/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation ... Collaborate well with other team members, supporting each other to create a positive and productive ...

Showing results 41-60

Support Manager information

See Manitowoc, WI salary details

$21.7K

$65.6K

$116.9K

How much do support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for support manager in Manitowoc, WI is $65,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $87,900.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Manitowoc, WI?

The most popular types of Support jobs in Manitowoc, WI are:

What job categories do people searching Support Manager jobs in Manitowoc, WI look for?

The top searched job categories for Support Manager jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Support Manager jobs?

Cities near Manitowoc, WI with the most Support Manager job openings:

Infographic showing various Support Manager job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,594 per year, or $31.5 per hour.

Direct Support Supervisor/Lead Caregiver

Mypath

Manitowoc, WI โ€ข On-site

$1/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Key responsibilities

  • Supervise caregiver staff in the home, including training, coaching, and mentoring.

  • Provide supervision of personnel and client care, including health monitoring, medication administration, and assisting with personal cares.

  • Maintain work schedules, ensure implementation of company policies and procedures, and communicate with guardians, case workers, and management.


Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.


Overview

Training is provided, apply today!

Must have a valid Driver's License!

Must be able to work all 3 shifts and be on-call.

HIL is looking for aDirect Support Supervisor (DSS)to join our team. A DSS will be responsible for supervising caregiver staff in the home, training, coaching and mentoring your team. Provide supervision of personnel and client care, enhancing the overall health, safety, and welfare of the clients and programming.

As aDirect Support Supervisor, you will:

  • Maintain work schedules, training of staff, implementation of company policies and procedures
  • Management of client funds
  • Maintain excellent communication with guardians/case workers/management and overall health monitoring of clients
  • Report allegations of abuse, resident rights violations, conflict of interest, harassment, or fraud to management.
  • Maintain professionalism and confidentiality.
  • Interact with clients assisting with day to day tasks
  • Engage in fun activities with clients
  • Health monitoring and medication administration
  • Meal preparation in accordance to dietary guidelines
  • Light housekeeping
  • Assist with personal cares
  • On Call Responsibilities

We offer:

  • Extra $1/hr. on 2nd shift AND Extra $2/hr. on weekends
  • Wage increases with experience
  • 3 weeks of PTO every year
  • Full benefit package, medical, dental vision, 401k, tuition assistance
  • And more!

Benefits:

  • Competitive wages based on program and client needs
  • Referral Bonus Program -$2,000 Bonus per positive referral
  • Health, Dental, Vision, 401k, Life Insurance, Paid Time off, Company Stock
  • Access up to 50% of your earned money before pay day comes
  • Tuition Reimbursement and Loan Pay-down Programs

Qualifications

  • Minimum of 18 years of age
  • Reliable transportation to and from programs and training classes
  • Communication & Problem-Solving skills
  • 1-2 years of previous supervisory experience preferred
  • Ability to work with individuals with special needs or willingness to learn
  • Managing stressful conditions by maintaining self-composure and self-control
  • Successful completion of a caregiver background check, TB test and Health Screen
  • Valid Driver's License with 3 years of acceptable driving record, required

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.


MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.


Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.


Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

  • Passion

  • Accountability

  • Teamwork

  • Openness

  • Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You'll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.