ZipRecruiter

Log In

2

Remote Support Jobs in Manitowoc, WI (NOW HIRING)

Compass Group

SEMI REMOTE Dietitian

Sheboygan, WI · On-site +1

$30 - $40/hr

Remaining hours will be remote coverage for other HSHS hospitals throughout WI and IL. RD will be a ... CEU's, meal plan We go the extra mile for our Dietitians with perks designed to support education ...

New

next page

Showing results 1-20

All JobsSupport JobsRemote Support JobsRemote Support Jobs in Manitowoc, WI

Remote Support information

See Manitowoc, WI salary details

$13

$25

$43

How much do remote support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote support in Manitowoc, WI is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.40 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Manitowoc, WI?

The most popular types of Support jobs in Manitowoc, WI are:

What job categories do people searching Remote Support jobs in Manitowoc, WI look for?

The top searched job categories for Remote Support jobs in Manitowoc, WI are:

What cities near Manitowoc, WI are hiring for Remote Support jobs?

Cities near Manitowoc, WI with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Manitowoc, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,340 per year, or $25.2 per hour.

Electronic Record Specialist - Remote

Sheboygan County, WI

Plymouth, WI • On-site, Remote

$26.02 - $27.84/hr

Full-time

Re-posted 14 days ago

Job description

Salary: $26.02 - $27.84 Hourly
Location : N7135 Rocky Knoll Pkwy, Plymouth, WI
Job Type: Full Time
Remote Employment: Remote Only
Job Number: RK-2026-095
Department: Rocky Knoll Health Care Center
Opening Date: 07/20/2026
Purpose and Summary
We love our residents! It's the number one reason anyone says for why they love working at Rocky Knoll. With a campus nestled on 62 acres and 149 beds in the facility, Rocky Knoll is a beautiful place to work. Currently, we are seeking a Electronic Medical Record (EMR) Specialist. The EMR Specialist is responsible for the accurate management of electronic health records in a skilled nursing facility setting. This role ensures compliant diagnosis coding, supports Medicare processes, and maintains data integrity across clinical systems. The position is fully remote and requires prior experience in skilled nursing health information management and proficiency with PointClickCare (PCC).
Essential Duties
  • Perform accurate ICD-10-CM diagnosis coding in accordance with regulatory and payer requirements.
  • Conduct MDS diagnosis reviews to ensure consistency and alignment with coding and clinical documentation.
  • Monitor and track physician visit schedules to ensure compliance with regulatory timelines.
  • Manage and review Medicare certifications and recertifications for accuracy and timeliness.
  • Participate in and contribute to weekly Medicare meetings, providing coding and documentation insight.
  • Maintain EMR integrity, including adding and managing user access in PCC.
  • Collaborate with interdisciplinary teams to resolve documentation discrepancies.
  • Ensure compliance with federal, state, and facility policies related to health information management.
  • Support audits and quality assurance initiatives as needed.
  • Performs other varied duties/responsibilities per facility needs.

Qualifications
  • Certified coder required (e.g., CCS, CPC, or equivalent). RHIT preferred.
  • Minimum of 2 years of experience in a skilled nursing facility health information or medical records role.
  • Demonstrated experience with PointClickCare (PCC).
  • Strong knowledge of ICD-10-CM coding guidelines and Medicare regulations.
  • Experience with MDS processes and documentation standards.
  • High level of accuracy, attention to detail, and organizational skills.
  • Ability to work independently in a fully remote environment.
  • Strong communication and collaboration skills.

Work Environment & Physical Requirements
Fully remote position.
Standard business hours with flexibility.
Sheboygan County offers a wide range of employee benefits. to view benefit overview.

Apply