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Support Manager Jobs in Crivitz, WI (NOW HIRING)

Jimmy John's

Manager

Marinette, WI · On-site

Support a respectful team environment * Communicate shift priorities, goals and results with team ... Manage cash over/short during shift * Ensure all products are prepared according to Brand standards ...

Jimmy John's

Manager

Marinette, WI · On-site

$16.50 - $20.50/hr

Support a respectful team environment * Communicate shift priorities, goals and results with team ... Manage cash over/short during shift * Ensure all products are prepared according to Brand standards ...

Jimmy John's

Manager

Marinette, WI

$16.50 - $20.50/hr

Support a respectful team environment * Communicate shift priorities, goals and results with team ... Manage cash over/short during shift * Ensure all products are prepared according to Brand standards ...

KFC

Manager

Menominee, MI · On-site

$14.98 - $17.48/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation ... Collaborate well with other team members, supporting each other to create a positive and productive ...

Michigan - KFC

Manager

Menominee, MI · On-site

$14.98 - $17.48/hr

JOB SUMMARY As a Manager, your responsibilities include; restaurant operations, product preparation ... Collaborate well with other team members, supporting each other to create a positive and productive ...

Fincantieri Marine Group

Project Manager

Marinette, WI · On-site

Support development of manufacturing/construction plans and coordinate cross-functional activities related to contract changes * Monitor project cost, schedule, and performance, ensuring management ...

Fincantieri Marine Group

Project Manager

Marinette, WI · On-site

Support development of manufacturing/construction plans and coordinate cross-functional activities related to contract changes * Monitor project cost, schedule, and performance, ensuring management ...

Waupaca Foundry, Inc.

Project Manager

Marinette, WI · On-site

More information is available on our website www.waupacafoundry.com Project Manager Job Summary ... Will mentor and support Project Coordinators and will lead and monitor cross-functional teams to ...

Waupaca Foundry, Inc.

Project Manager

Marinette, WI

More information is available on our website www.waupacafoundry.com Project Manager Job Summary ... Will mentor and support Project Coordinators and will lead and monitor cross-functional teams to ...

Burger King

Hourly Manager

Marinette, WI · On-site

$12.75 - $17/hr

The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability ...

Associatedbank

Bank Manager

Marinette, WI

If you thrive in an environment where your growth and development are encouraged and supported ... Join Associated Bank as a Bank Manager and lead a dynamic team dedicated to delivering exceptional ...

Jimmy John's

General Manager

Marinette, WI · On-site

$25/hr

We also use FAST TRACK , our Learning Management System (LMS), which delivers e-learning courses, job aids, and other operational tools to support your growth on your pathway to becoming a JJ ...

Associated Bank

Bank Manager

Marinette, WI · On-site

If you thrive in an environment where your growth and development are encouraged and supported ... Join Associated Bank as a Bank Manager and lead a dynamic team dedicated to delivering exceptional ...

Jimmy John's

General Manager

Marinette, WI

$25/hr

We also use FAST TRACK , our Learning Management System (LMS), which delivers e-learning courses, job aids, and other operational tools to support your growth on your pathway to becoming a JJ ...

∙ Elijah House Foundation

STORE MANAGER

Suring, WI · On-site

$55 - $75/hr

... Support Center or with our Private Fleet Team, we are proud to provide a wide range of career ... Responsible for the management of all employees in the effective planning and implementation of all ...

Jimmy John's

General Manager

Marinette, WI · On-site

We also use FAST TRACK , our Learning Management System (LMS), which delivers e-learning courses, job aids, and other operational tools to support your growth on your pathway to becoming a JJ ...

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Showing results 21-40

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Crivitz, WI

Support Manager information

See Crivitz, WI salary details

$20.1K

$60.7K

$108.2K

How much do support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for support manager in Crivitz, WI is $60,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $81,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Crivitz, WI are hiring for Support Manager jobs?

Cities near Crivitz, WI with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Crivitz, WI as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, and 4% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $60,704 per year, or $29.2 per hour.

IT Help Desk Support

Fincantieri Marine Group

Marinette, WI

Full-time

Re-posted 23 days ago

Job description

Job Description
Fincantieri Marine Group is hiring an IT Help Desk Support in the Information Technology department at our Marinette WI location.
Fincantieri Marine Group
Fincantieri Marine Group (FMG) is a subsidiary of Fincantieri S.p.A. with a mission to build, repair, and sustain maritime vessels that proudly supply, service, and defend our nation and the world. Fincantieri offers rewarding careers to more than 20,000 employees across 4 continents within 20 shipyards. We are a world leader and shipbuilder of choice , constantly evolving to meet global megatrends in tourism, energy, and defense through innovative and competitive maritime solutions.
Position Summary
The position is responsible for delivering responsive technical support to end users, ensuring reliable operation of workplace technology through effective issue resolution and service management.
Domestic travel may be required.
Essential Functions
  • Provide first-level onsite and remote support, troubleshooting Windows 11, Microsoft 365 (O365), and PC hardware/software issues. Utilize Service Now - help desk ticket tracking system
  • Manage and resolve incidents by tracking and documenting tickets in an ITSM system
  • Install, configure, and maintain desktops, laptops, peripherals, and user accounts.
  • Deliver timely issue resolution by applying standard troubleshooting techniques, escalating as needed, and adhering to SLAs.
  • Other duties as assigned

Requirements
Required Skills
  • Windows 11, Microsoft 365 (O365), and PC troubleshooting techniques
  • Experience working within an IT ticketing system (ServiceNow preferred)
  • Strong problem-solving skills with the ability to diagnose and resolve technical issues in a timely manner
  • Must have strong Microsoft Office Suite computer skills
  • Must have strong organizational, time management, written and verbal communication skills
  • Must have ability to maintain confidentiality and a professional demeanor
  • Must adhere to ISO and OSHA policies established by FMG and have high values for safety awareness

Education and Experience
  • Bachelor's degree in information technology required, or equivalent combination of education, training, and experience
  • Two Years of IT Help Desk or IT Support Services environment experience preferred
  • Have or are willing to obtain A+ certification

Competencies
Fincantieri's core competencies reflect our values and key behavioral expectations for all employees:
  • Open Mindset: Identify and solve problems, embrace change, and seek continuous learning.
  • Strategic Leadership: Build trust, unity, and accountability while working toward shared goals.
  • Accomplishment: Take ownership, deliver results, and ensure customer satisfaction.
  • Social Connection: Collaborate, communicate, and value diversity and inclusion.

Physical Demands and Work Environment
While performing job duties, the employee is frequently required to sit and occasionally stand or walk; use hands and arms to grasp, reach and type; stoop or kneel; and speak or hear. The employee may occasionally lift and/or move up to 15 pounds. The position is primarily performed in a quiet, climate-controlled environment with minimal exposure to moving equipment, elements, or risk of injury. When entering the shipyard, there may be exposure to moving equipment, elements, or risk of injury.
Posting Disclaimer
This job description provides a summary of the work environment, knowledge, skill, ability, and physical demands required to successfully perform the essential functions of this position and is not intended to be an exhaustive list of responsibilities. Other duties may apply. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EEO Statement
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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