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Support Engineer Jobs in Oklahoma (NOW HIRING)

H R PUNDITS INC

Network Support Engineer

Bethany, OK · On-site

Network Support Engineer Location: OKLAHOMA CITY, OK Required Skills and Qualifications: * Understanding of IT and Telecom. * Should have minimum 5+ years in Field Services * Handling basic user ...

Datavant

Customer Support Engineer

Oklahoma City, OK · On-site

$72K - $90K/yr

... Support Engineer to own customer-facing technical work end-to-end, including the cases that don't fit the playbook. You will operate as an independent practitioner - managing customer interactions ...

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$15

$36

$62

How much do support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for support engineer in Oklahoma is $36.81, according to ZipRecruiter salary data. Most workers in this role earn between $27.31 and $43.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Engineer, and why are they important?

To thrive as a Support Engineer, you need strong problem-solving abilities, technical knowledge of software and hardware, and often a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are typically required. Excellent communication, patience, and a customer-focused attitude help build trust and effectively resolve user issues. These skills are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining operational efficiency.

How does a Support Engineer typically collaborate with other departments to resolve complex customer issues?

Support Engineers frequently work closely with product development, quality assurance, and operations teams to address complex technical challenges faced by customers. When an issue extends beyond standard troubleshooting, they escalate cases internally, providing detailed diagnostics and customer context to ensure an efficient resolution. This cross-functional collaboration not only helps resolve customer issues faster but also contributes to product improvements and knowledge sharing across teams. Being proactive and clear in communication is key to successful interdepartmental collaboration in this role.

What are Support Engineers?

Support Engineers are professionals who assist customers or internal users in resolving technical issues related to software, hardware, or IT systems. They diagnose problems, provide solutions, and ensure that technology products and services run smoothly. Support Engineers often use troubleshooting tools and documentation to address user concerns, and they may escalate complex issues to higher-level technical teams. Their goal is to deliver excellent customer service and maintain system reliability. They work in various industries, including IT, telecommunications, and software companies.

What is the difference between Support Engineer vs Technical Support Specialist?

AspectSupport EngineerTechnical Support Specialist
Required CredentialsTypically a degree in Computer Science or related field; certifications like CompTIA, Cisco, or Microsoft are commonOften similar credentials; certifications like CompTIA or vendor-specific ones are common
Work EnvironmentInvolves troubleshooting complex technical issues, often in a technical or engineering teamProvides frontline support, often via phone, email, or chat, handling common user issues
Employer & Industry UsageUsed in IT, tech companies, and software firms for technical problem resolutionCommon in customer service centers, IT support, and tech companies for user assistance

Support Engineers and Technical Support Specialists share similar credentials and work environments, but Support Engineers typically handle more complex technical issues and work closely with development teams, while Technical Support Specialists focus on resolving routine user problems. Both roles are essential in tech support and customer service sectors.

More about Support Engineer jobs
What are the most commonly searched types of Support Engineer jobs in Oklahoma? The most popular types of Support Engineer jobs in Oklahoma are:
What are popular job titles related to Support Engineer jobs in Oklahoma? For Support Engineer jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Support Engineer jobs in Oklahoma look for? The top searched job categories for Support Engineer jobs in Oklahoma are:
What are popular job titles related to Support Engineer jobs in OK? For Support Engineer jobs in OK, the most frequently searched job titles are:
Support Engineer jobs near you
Infographic showing various Support Engineer job openings in Oklahoma as of May 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Temporary, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $76,572 per year, or $36.8 per hour.

Network Support Engineer

H R PUNDITS INC

Bethany, OK • On-site

Full-time

Posted 22 days ago

Job description

Job Description
About the Job

You will be aligned with our long-standing client in the Network Support Engineer, The candidate should be aware of the latest trends in this industry as are applicable from a domain and technological perspective
Job title: Network Support Engineer
Location: OKLAHOMA CITY, OK
Job Description:

Required Skills and Qualifications:

  • Understanding of IT and Telecom.
  • Should have minimum 5+ years in Field Services
  • Handling basic user troubleshooting, cabling, phone installation.
  • Need to visit user desk and install phones, cables
  • Able to understand IP Address, Hostname, DHCP and basic Microsoft windows.
  • Understand user requirements and able to explain to backend support team.
  • Field job, interaction with users and travel between cities if needed.
  • Good understanding of PSTN concepts like, TFN, DID, ANI, etc.
  • Knowledge of the network & windows components is essential.
  • Working experience as Vendor
About HR PUNDITS Inc.

HRP is a trusted partner to leading implementation partners and customers, recognized for our commitment to quality resourcing and sustainable business growth. We prioritize customer success and work collaboratively to drive growth, ensuring that each engagement delivers impactful results and long-term value.