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Support Developer Jobs in Florida (NOW HIRING)

Christie

Technical Support Engineer

Orlando, FL

Job Overview The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff.

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...

Bruker

Product Support Engineer

Delray Beach, FL · On-site

The Product Support Engineer is a visible and key customer facing role; responsible to provide individual contribution and Customer Support enabling "Best in Class" post-sale instrumentation support ...

ZTEK Solutions

Be Seen First

Support Engineer II

Miami Lakes, FL · On-site

The Support Engineer II (L2) is a key technical escalation point within our MSP, responsible for resolving intermediate to advanced issues through phone, remote, and on-site support. This role blends ...

ENI

Come Expert Contract Support HSEQ farai parte della funzione Health, Safety, Environment and Quality. In particolare, il tuo team raccoglie le esigenze di approvvigionamento di HSEQ dalle unita ...

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How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in Florida is $50.30, according to ZipRecruiter salary data. Most workers in this role earn between $34.13 and $59.81 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

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Infographic showing various Support Developer job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,621 per year, or $50.3 per hour.

Technical Support Engineer

Christie

Orlando, FL

Full-time

Posted 25 days ago

Job description

Job Overview

The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff. The TSE is responsible for helping ensure the reliable performance of lighting equipment across Christie Lites' global rental fleet by delivering timely technical support, troubleshooting assistance, and technical guidance.

Based at the Christie Lites Central Distribution Office, the ideal candidate for this role will possess a strong understanding of the entertainment lighting industry, demonstrate a sense of urgency when responding to time-critical issues, and take a proactive, methodical approach to troubleshooting and problem-solving. A genuine passion for technical challenges and delivering exceptional customer support is essential in this role.

Key Responsibilities

  • Responding to calls from customers on-site to address and resolve their show-related needs.
  • Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information.
  • Support internal repair technicians and operations technicians by assisting with diagnostics, troubleshooting procedures, and repair enquiries.
  • Test, evaluate, and validate firmware updates across Christie Lites rental equipment.
  • Test and verify ONYX show files on Christie Lites Original Rental Product Line (ORPL) equipment to ensure compatibility, functionality, and operational reliability.
  • Collaborate with manufacturers to investigate technical issues, obtain repair documentation, process Return Merchandise Authorisations (RMAs), and identify advanced testing or repair procedures.
  • Research and source parts information for Christie Lites equipment, providing repair technicians with accurate component details to support efficient diagnosis and repair.
  • Work alongside fellow Technical Support Engineers to investigate recurring equipment issues, share technical knowledge, and improve troubleshooting processes.

Requirements

Essential

  • Previous experience working as a repair technician or in a hands-on technical support role involving entertainment lighting or related equipment.
  • Strong understanding of professional lighting equipment.
  • Excellent troubleshooting and analytical skills with the ability to diagnose complex technical issues methodically.
  • Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to customers and technicians.
  • Strong customer service skills and the ability to remain calm and professional when handling high-pressure, time-critical situations.
  • Willingness to provide technical support outside standard working hours when required.
  • Working knowledge of leading lighting manufacturers, including Martin, ACME, grandMA (etc.)
  • Knowledge of Network devices and setups and troubleshooting techniques.
  • Strong IT skills and confidence using software applications relevant to lighting control, diagnostics, and technical documentation.
  • Excellent teamwork, collaboration, and organizational skills.
  • A genuine passion for entertainment lighting technology.
    Desirable
  • Previous experience diagnosing, servicing, and repairing moving light fixtures.
  • Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
  • Understanding of electrical systems, power distribution, and equipment configuration.
  • Experience with ONYX lighting control software.
  • Knowledge of firmware management, product validation, and equipment testing procedures.
  • Familiarity with Christie Lites Original Rental Product Line (ORPL) equipment and rental operations.