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Support Developer Jobs in Ocala, FL (NOW HIRING)

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training, and providing ...

Polluxa, Inc.

Engineering Systems Coordinator

Ocala, FL · On-site

$60 - $80/hr

About the Role We are seeking an organised and technically minded Engineering Systems Coordinator to support engineering operations within a regulated medical device manufacturing environment. The ...

New

BI-Commercial

Electrical Test Engineer

Ocala, FL · On-site

$40 - $56/wk

Duties include supporting the operation, calibration, and maintenance of test stations used during optical and electrical checks for the production unit. * Additionally, the Engineer will support ...

ON TRAC COMMUNICATIONS

Support Coordinator

Inverness, FL · On-site

$16 - $18/hr

Support Coordinator Job Posting Pay Ranges $16.00 - 18.00 per hour doe/l Company Description On ... We provide design and engineering services, aerial and underground construction, in-home ...

Syms Strategic Group, LLC (SSG)

.Net/C# Developer

Ocala, FL · On-site

$85K - $116K/yr

Net/C# Developer Department: Veterans Affairs Type: Full Time Min. Experience: Experienced Security ... Your answers to the mandatory screening questions must be supported by the information on your ...

Ardurra

Water/Wastewater Engineering Intern

Ocala, FL · On-site

$15.50 - $20.25/hr

As a Water/Wastewater Engineering Intern, you will support engineering assignments that contribute to a wide range of meaningful water and wastewater projects that support municipalities and public ...

Ardurra

Water/Wastewater Engineering Intern

Ocala, FL · On-site

$15.50 - $20.25/hr

As a Water/Wastewater Engineering Intern, you will support engineering assignments that contribute to a wide range of meaningful water and wastewater projects that support municipalities and public ...

IDEX Corporation

Mechanical Engineer

Ocala, FL · On-site

S. work visas POSITION SUMMARY The Mechanical Engineer designs and supports mechanical components and assemblies from concept through production using SolidWorks. Responsibilities include 3D modeling ...

IDEX

Mechanical Engineer

Ocala, FL · On-site

S. work visas POSITION SUMMARY The Mechanical Engineer designs and supports mechanical components and assemblies from concept through production using SolidWorks. Responsibilities include 3D modeling ...

A & N CORPORATION

Manufacturing Engineer

Williston, FL · On-site

$66K - $85K/yr

The Manufacturing Engineer supports engineering by maintaining communication between Engineering and Operations. The Manufacturing Engineer is responsible for the Method of Manufacturing/ Bill of ...

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Support Developer information

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How much do support developer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support developer in Ocala, FL is $62.55, according to ZipRecruiter salary data. Most workers in this role earn between $42.45 and $74.38 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What job categories do people searching Support Developer jobs in Ocala, FL look for?

The top searched job categories for Support Developer jobs in Ocala, FL are:

What cities near Ocala, FL are hiring for Support Developer jobs?

Cities near Ocala, FL with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Ocala, FL as of June 2026, with employment types broken down into 31% Full Time, 67% Part Time, and 2% Temporary. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $130,114 per year, or $62.6 per hour.

Technical Support Engineer

Ocala, FL

OW Investors LLC
See more jobs at OW Investors LLCexternal

Full-time

Re-posted 22 days ago

Job description

Description

Technical Support Engineer

Job Details

Job Type

Full-time

Description

Position Summary:

Software Support Specialist, where the position's main requirements include installing, training, and providing post-install Tier 2 software and technical support for MARS proprietary meter testing software (M3) and PC hardware installed in MARS test bench equipment. The candidate must have a hands-on approach to remediate software / hardware issues and answer questions regarding the operation of the software. The position requires a self-starter who will coordinate with sales, electrical department, and management regarding new sales/upgrades to answer questions and develop a hardware/software plan which fits with customer needs. The candidate will assist in providing customer and market feature / functional feedback for existing and new products to management. In addition, the Software Product Support Specialist will need to communicate with team members and customers over the phone and / or in person for training and troubleshooting. Moderate travel is required. 


Core Position Responsibilities:

  • Coordinate with sales, electrical department, and management regarding new sales/upgrades to answer questions and develop a hardware/software plan which fits with customer needs 
  • Install and configure MS SQL Express, MS Windows, and IIS along with proprietary MARS software to ensure all conditions of the project are met
  • Assure hardware/software compatibility during development and installation.  
  • Act as the primary interface with customer IT departments to answer any questions or coordinate installation, escalating requests to management as needed 
  • Perform in-house and on-site installation of PCs and software to meet the project's requirements 
  • Provide on-site customer training on the operation and maintenance of proprietary MARS software 
  • "Soft Sales" - Introduce other MARS hardware/software which may benefit the customer, referring all questions and leads to the Director of Sales for follow-up 
  • Report inventory adjustments according to MARS inventory practices to ensure proper inventory count and ordering 

Skills:

  • Demonstrated ability in the operation and configuration of MS Windows, MS SQL Server/Express, MS Office, IIS 
  • Conceptual understanding of computer networking and configuration, from basic "island"-type to more complex enterprise-level integrations 
  • Deep understanding and demonstrated ability in computer repair and troubleshooting Define problems, collect data, establish facts, and draw valid conclusions. 
  • Experience that shows sufficient presence and leadership to develop and maintain relationships with customers, strategic partners, executive staff, and other internal and external audiences.  
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 

Competencies:

  • Teamwork, initiative, multicultural sensitivity and interpersonal communication, ability to multitask and also easily move between tasks in certain situations, self-starter, ability to follow instructions from peers, willingness to do whatever it takes to meet company and customer expectations. 


Requirements


Minimum Position Requirements:

  •  Associates Degree in Computer Repair and/or CompTIA A+ preferred; however, will consider similar vocational training and experience 
  • 1 to 3 years in a computer technician environment or similar Military Experience 
  • Ability to travel regularly 3-5 Years' experience in training, customer support and ability to work directly with customers 
  • Ability to lift 25-50 pounds individually, 150 pounds as a team effort 
  • Proficient in MS Office, PowerPoint and Excel. 

Apply