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Support Developer Jobs in Palm Bay, FL (NOW HIRING)

Nastech Global

Customer Support Engineer

Melbourne, FL · On-site

Customer Support Engineer - AEMS Platform & Reliance Location: Melbourne, FL (onsite) Job Type: Full time LINUX and Windows Operating Systems C, Java & Oracle Database SQL, shell scripting, ability ...

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$32

$57

$69

How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in Palm Bay, FL is $57.50, according to ZipRecruiter salary data. Most workers in this role earn between $39.04 and $68.37 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Palm Bay, FL are hiring for Support Developer jobs?

Cities near Palm Bay, FL with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Palm Bay, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $119,600 per year, or $57.5 per hour.

Customer Support Engineer-EMS

Nastech Global

Melbourne, FL • On-site

Full-time

Re-posted 11 days ago

Job description

Job Title: Customer Support Engineer-EMS-core, eterra, Habitat UI

Location: Melbourne, FL (onsite)

Job Type: Full time

Job Description
Expertise in troubleshooting, analyzing and solving GE e-terra, Habitat UI and DMS and related products. 
Experience in modelling various electrical devices 
Able to troubleshoot issues using a variety of tools.
Able to diagnose and solve intermediate to advanced issues using a variety of troubleshooting methods
Knowledge of both Transmission and Distribution electrical grids.
Familiarity with User Interface, SCADA and Modeling tools.
Direct experience installing, maintaining or supporting GE e-terra EMS products 
Working knowledge of TCP/IP protocols, IP addressing, routing, LAN,  DNS, Active Directory, firewalls