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Support Coach Jobs (NOW HIRING)

Leland

Customer Support Coach

We're seeking an experienced Customer Support Coach to work with clients looking to break into or grow within customer support roles. This role includes teaching core issue resolution ...

OPPORTUNITY PARTNERS

Job Support Coach

Maple Grove, MN · On-site

$19/hr

As a Job Support Coach, you will help our clients with disabilities to successfully work and earn a paycheck at our customer's site in Maple Grove. Schedule: Monday-Friday from 7:30 AM to 3:30 PM ...

JEVS Human Services

Community Support Coach

Cherry Hill, NJ · On-site

$15.75 - $21.25/hr

Provide guidance and mentoring to support social skills * Coach individual(s) to establish volunteer opportunities or paid employment * Assist individuals to engage in community activities that match ...

JEVS Human Services

NJ · On-site

$17.34/hr

Provide guidance and mentoring to support social skills * Coach individual(s) to establish volunteer opportunities or paid employment * Assist individuals to engage in community activities that match ...

OPPORTUNITY PARTNERS

Support Coach-Enrichment

Plymouth, MN · On-site

$17 - $19/hr

As a Support Coach , you will support people to grow their skills and gain independence to the greatest extent possible, both on-site in a classroom setting and in the community. You will have fun ...

New Moms

Family Support Coach (Chicago)

Chicago, IL · On-site

$18.50 - $23.75/hr

Position Summary The Family Support Coach provides home and community-based services to young moms using the evidence-based Parents as Teachers model. This role includes parent coaching, case ...

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How much do support coach jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for support coach in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support coach, and why are they important?

To thrive as a Support Coach, you typically need experience in coaching, a relevant degree or certification, and a solid understanding of personal development or behavioral support techniques. Familiarity with case management systems, progress tracking tools, and sometimes certifications in coaching methodologies are commonly expected. Exceptional interpersonal skills, active listening, and the ability to motivate and empower clients are crucial soft skills for this role. These skills and qualities are essential for effectively guiding individuals toward their goals and ensuring positive, measurable outcomes.

What is a support coach?

A Support Coach is a professional who provides guidance, encouragement, and practical assistance to individuals seeking to achieve personal, educational, or career-related goals. They help clients identify strengths, overcome challenges, and develop action plans for success. Support Coaches often work in educational settings, social services, or organizations that support personal development. Their role is to empower individuals to make positive changes and reach their full potential.

How does a support coach typically collaborate with other team members to assist clients effectively?

Support Coaches often work closely with case managers, therapists, and other support staff to create and implement individualized plans for clients. Regular team meetings and ongoing communication are essential to ensure everyone is aligned on client progress and needs. This collaborative approach helps provide holistic support, address challenges promptly, and ensures continuity of care. By sharing insights and updates, Support Coaches contribute to a more coordinated and effective support system for clients.
More about Support Coach jobs
What states have the most Support Coach jobs? States with the most job openings for Support Coach jobs include:
What job categories do people searching Support Coach jobs look for? The top searched job categories for Support Coach jobs are:
Support Coach jobs near you
Infographic showing various Support Coach job openings in the United States as of July 2026, with employment types broken down into 38% Full Time, 61% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.

Customer Support Coach

Leland

Remote

Contractor

Posted 21 days ago

Job description

Leland is building the home for ambition in the age of AI. We connect people with the experts, programs, and communities they need to land the job, get into the school, or upskill for a world being rewritten by AI. We help businesses become AI-native through training, hiring, and infrastructure. Since our founding in 2021, we've helped tens of thousands of people reach their most ambitious goals and raised $19M from world-class investors. Ambition is sacred to us, and we've built a product that takes that seriously.
We're seeking an experienced Customer Support Coach to work with clients looking to break into or grow within customer support roles. This role includes teaching core issue resolution, troubleshooting, and technical support skills, as well as helping clients strengthen customer satisfaction and customer feedback analysis practices. Coaches also guide clients on applying emerging tools like AI fundamentals and AI automation to their support work. On the career side, coaches offer resume review, LinkedIn review, and cover letter guidance, plus interview prep, networking strategy, salary negotiation, and promotion strategy tailored to customer support roles, along with broader skill building. Ideal candidates have hands-on experience in customer support (as a support specialist, technical support engineer, or industry professional), a strong track record of resolving issues and keeping customers satisfied, and a clear, structured approach to coaching clients through both technical and career growth. Coaches set their own hours and rates, host sessions virtually, and partner with our team to deliver a high-quality, supportive experience for every client.
Why Leland?
  • The chance to join a world-class team helping people achieve their career and educational dreams
  • Work in a collaborative, high-energy environment where your contributions have a direct impact
  • Operate in a fast-paced, AI-native environment
  • We don't hire people who merely want to work for a great company; we hire people who want to make a great company

Leland is an equal opportunity employer. We encourage candidates of all backgrounds and demographics to apply.

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