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Support Brokerage Jobs (NOW HIRING)

Racker

Family Support Coordinator

Ithaca, NY · On-site

$22 - $25/hr

Knowledge of self-direction and support brokerage services preferred. Physical Requirements: Ability to access family's homes and other community sites, and any sites that Community Support Staff ...

Racker

Family Support Coordinator

Ithaca, NY · On-site

$22 - $25/hr

Knowledge of self-direction and support brokerage services preferred. Physical Requirements: Ability to access family's homes and other community sites, and any sites that Community Support Staff ...

Racker

Family Support Coordinator

Ithaca, NY · On-site

$22 - $25/hr

Knowledge of self-direction and support brokerage services preferred. Physical Requirements: Ability to access family's homes and other community sites, and any sites that Community Support Staff ...

Racker

Family Support Coordinator

Ithaca, NY · On-site

$21.75 - $29.50/hr

Knowledge of self-direction and support brokerage services preferred. Physical Requirements: Ability to access family's homes and other community sites, and any sites that Community Support Staff ...

Support Broker Services LLC

Home Health Nurse

Waukesha, WI · On-site

$25 - $35.75/hr

Support Broker Services, LLC** is seeking dedicated RNs to embark on a fulfilling journey in personalized home health, providing exceptional one-on-one care to participants in Wisconsin's innovative ...

Support Broker Services LLC

Home Health Nurse

Waukesha, WI · On-site

$25 - $35.75/hr

Support Broker Services, LLC, in collaboration with Forward Health Are you a dedicated Registered Nurse eager to make a profound impact on the lives of individuals right in their own homes? Join our ...

Amwins

Brokerage Assistant

Dallas, TX · On-site

Support brokers with day-to-day administrative tasks for both new and renewal accounts * Enter and update client information in multiple online systems * Gather and verify client details, ensuring ...

Robert Half

Accounting Clerk

Chicago, IL · On-site

$55K - $70K/yr

Support Brokerage Offices by entering and processing AP/AR requests * Responding to information requests from Brokerage Offices * Assisting the Accounting Manager and Controller with special projects ...

Amwins

Brokerage Assistant

Dallas, TX · On-site

Support brokers with day-to-day administrative tasks for both new and renewal accounts * Enter and update client information in multiple online systems * Gather and verify client details, ensuring ...

Amwins

Brokerage Assistant

Manhattan, NY · On-site

$33.34 - $35.90/hr

Support brokers with day-to-day administrative tasks for both new and renewal accounts * Enter and update client information in multiple online systems * Gather and verify client details, ensuring ...

Amwins

Brokerage Assistant

New York, NY

$33.34 - $35.90/hr

Support brokers with day-to-day administrative tasks for both new and renewal accounts * Enter and update client information in multiple online systems * Gather and verify client details, ensuring ...

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Support Brokerage information

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How much do support brokerage jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support brokerage in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a support broker?

A Support Broker is a professional who helps individuals with disabilities and their families navigate self-directed services, such as those provided through Medicaid waivers or other support programs. Their main role is to assist clients in planning, organizing, and managing their own care and support services. Support Brokers provide guidance on budgeting, hiring personal assistants, understanding program rules, and advocating for the individual's needs. They empower people to make informed choices and achieve greater independence in their daily lives.

What are the main challenges faced by support brokers when coordinating services for individuals with disabilities?

Support Brokers often encounter challenges such as balancing the diverse needs and preferences of individuals with available resources, navigating funding limitations, and ensuring compliance with regulatory requirements. Effective communication and advocacy are crucial, as brokers must work closely with clients, families, service providers, and funding agencies to develop and monitor person-centered support plans. Staying organized and adaptable is key, as priorities can shift quickly in response to changes in clients' circumstances or program guidelines.

What are the key skills and qualifications needed to thrive as a support broker, and why are they important?

To thrive as a Support Broker, you need a solid understanding of social care systems, person-centered planning, and typically a background in health or social care. Familiarity with case management software, budgeting tools, and relevant local authority procedures is often required. Exceptional communication, problem-solving, and advocacy skills help build trust and effectively support clients' needs. These competencies ensure individuals receive tailored support, maintain independence, and achieve positive outcomes within complex care systems.

What is the difference between Support Brokerage vs Support Coordinator?

AspectSupport BrokerageSupport Coordinator
CredentialsVaries by state, often requires certification or licenseTypically requires certification or relevant experience
Work EnvironmentCommunity-based, client-focused, often independentOffice or community settings, coordinating services
Employer & Industry UsageUsed in healthcare, social services, disability supportCommon in social services, healthcare, disability sectors
Primary RoleAssist clients in accessing services, advocate for client needsCoordinate and manage support services, liaise with providers

Support Brokerage and Support Coordinator roles both serve individuals needing assistance, but Support Brokerage primarily focuses on helping clients access and navigate services, while Support Coordinators manage and coordinate those services directly. Both roles require relevant certifications and are vital in social and healthcare industries.

More about Support Brokerage jobs

What cities are hiring for Support Brokerage jobs?

Cities with the most Support Brokerage job openings:

What states have the most Support Brokerage jobs?

States with the most job openings for Support Brokerage jobs include:

What job categories do people searching Support Brokerage jobs look for?

The top searched job categories for Support Brokerage jobs are:

Support Brokerage jobs near you
Infographic showing various Support Brokerage job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Family Support Coordinator

Racker

Ithaca, NY • On-site

$22 - $25/hr

Full-time

Medical, PTO

Re-posted 10 days ago

Racker rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Overview

The Family Support Coordinator creates, expands, and coordinates innovative community based services for individuals with developmental disabilities. Partners with individuals and families to develop individualized plans that will help them to meet their goals and lead full lives as active members of their communities.

For this 37.5 hour position we offer Tuition Assistance, paid leave and sick, health Insurance , and a 20% Discount on Childcare Services for children and grandchildren of staff. 

$22.00 - $25.00/hour

Responsibilities
  • Ensure families receive timely, quality services
  • Serve as liaison between individuals/families, community support professionals, and Care Mangers as needed
  • Communicate regularly with individuals receiving services and/or families regarding services provided,
  • Support the development of Circles of Support
  • Attend individual's Life Plan and COS meetings, as needed and outlined by OPWDD guidance documentation, to support each individual with managing their services.
  • Develop Staff Action Plans with individuals/families, Care Managers and community support professionals as needed, ensuring that Plans are written and implemented accurately for maximum effectiveness and participant outcome achievement.
  • Monitor all service documentation to ensure timely creation of monthly summaries, plans, reports and other required documents, as well as documentation of distribution as outlined by the program, agency and outside entities and required by ADMs.
  • Maintain all required documentation in eVero in compliance with service ADMs and agency procedures.
  • Assess individual and family staffing needs; recruit, hire, train, ensure credentialing of staff, supervise, coordinate backup staffing, and initiate service referrals as needed
  • Support families with staff performance evaluations and Core Competencies
  • Maintain active lists of staff
  • Maintain confidential files for participating individuals and staff supervised
  • Assume leadership for specific program areas as assigned, including all areas of the Community Support Services Department.
  • Assist in the organization of trainings, conferences, etc., relating to Community Support Services and staff development
  • Promote public awareness of Racker's Community Support Services through ongoing contact in the community
  • Provide leadership and direction to staff that fosters independence and positive choices.
  • Facilitate and support inclusion and relationships within the community for service participants
Qualifications

Education/Certification:  Bachelor's degree preferred, or a combination of education/experience; ability to meet approved driver criteria or hold a valid driver's license

Skills/Abilities: Excellent interpersonal and organizational skills; excellent communication skills; ability to prioritize and multitask a high volume of work

Knowledge: Understanding of developmental disabilities, human development, supervisory skills, and knowledge of the local community helpful. Knowledge of self-direction and support brokerage services preferred.

Physical Requirements: Ability to access family's homes and other community sites, and any sites that Community Support Staff visit, ability to operate standard office equipment

Our approach to Diversity and Inclusion -"A world where all people know they belong."Employment Type: OTHER

What Racker employees say

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Hours and flexibility

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