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Support Brokerage Jobs in Rochester, NY (NOW HIRING)

The Difference Card

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Senior Sales Executive

Rochester, NY · Remote

$90K - $200K/yr

... broker support for successful education and implementation of the Difference Card. This includes interacting with broker partner teams and conducting broker education meetings to ensure thorough ...

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Support Brokerage information

See Rochester, NY salary details

$11

$18

$25

How much do support brokerage jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support brokerage in Rochester, NY is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

How much do support brokers make?

Support brokers typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and the complexity of cases they handle. They often work in social services or healthcare settings and may require relevant certifications or training.

What is the difference between Support Brokerage vs Support Coordinator?

AspectSupport BrokerageSupport Coordinator
CredentialsVaries by state, often requires certification or licenseTypically requires certification or relevant experience
Work EnvironmentCommunity-based, client-focused, often independentOffice or community settings, coordinating services
Employer & Industry UsageUsed in healthcare, social services, disability supportCommon in social services, healthcare, disability sectors
Primary RoleAssist clients in accessing services, advocate for client needsCoordinate and manage support services, liaise with providers

Support Brokerage and Support Coordinator roles both serve individuals needing assistance, but Support Brokerage primarily focuses on helping clients access and navigate services, while Support Coordinators manage and coordinate those services directly. Both roles require relevant certifications and are vital in social and healthcare industries.

What are the key skills and qualifications needed to thrive as a support broker, and why are they important?

To thrive as a Support Broker, you need a solid understanding of social care systems, person-centered planning, and typically a background in health or social care. Familiarity with case management software, budgeting tools, and relevant local authority procedures is often required. Exceptional communication, problem-solving, and advocacy skills help build trust and effectively support clients' needs. These competencies ensure individuals receive tailored support, maintain independence, and achieve positive outcomes within complex care systems.

What is a support broker?

A Support Broker is a professional who helps individuals with disabilities and their families navigate self-directed services, such as those provided through Medicaid waivers or other support programs. Their main role is to assist clients in planning, organizing, and managing their own care and support services. Support Brokers provide guidance on budgeting, hiring personal assistants, understanding program rules, and advocating for the individual's needs. They empower people to make informed choices and achieve greater independence in their daily lives.

What does a support brokerage do?

A support brokerage acts as an intermediary that helps clients connect with service providers or resources, often in healthcare, social services, or employment support. They coordinate services, advocate for clients, and ensure access to necessary support, frequently working with case management tools and maintaining compliance with relevant regulations.

What are the main challenges faced by support brokers when coordinating services for individuals with disabilities?

Support Brokers often encounter challenges such as balancing the diverse needs and preferences of individuals with available resources, navigating funding limitations, and ensuring compliance with regulatory requirements. Effective communication and advocacy are crucial, as brokers must work closely with clients, families, service providers, and funding agencies to develop and monitor person-centered support plans. Staying organized and adaptable is key, as priorities can shift quickly in response to changes in clients' circumstances or program guidelines.
What are popular job titles related to Support Brokerage jobs in Rochester, NY? For Support Brokerage jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Support Brokerage jobs in Rochester, NY look for? The top searched job categories for Support Brokerage jobs in Rochester, NY are:
Support Brokerage jobs near you
Infographic showing various Support Brokerage job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

Sales Support Specialist

Foodemploymentstaffing.com

Rochester, NY

$60K/yr

Full-time

Re-posted 18 days ago

Job description

Growing global food manufacturer with tremendous growth opportunity is seeking a sales specialist coordinator to join their team onsite at their office in the greater Rochester, NY area.The Sales Specialist Coordinator is responsible for providing comprehensive administrative, technical, and organizational support to the field Sales team. This includes assisting with customer communication, coordinating sample and documentation requests, maintaining CRM data integrity, and ensuring timely follow?up on sales activities.Essential Duties and Responsibilities:Provide administrative and logistical support to the Sales team, including entering and tracking sample requests, following up on shipments, and assisting with customer needs.Manage pricing requests for company product lineitems, coordinating with internal teams to ensure timely and accurate responses.Prepare, collect, and submit technical documentation and maintain organized records.Maintain and update CRM data, including contacts, opportunities, activity notes, and broker updates, ensuring data accuracy and timeliness.Support all sales opportunities by entering new opportunities, closing completed ones, and ensuring sample requests and dates are kept current.Conduct bi-weekly reviews of opportunity estimated close dates and collaborate with Sales and Brokers to update timelines and status details.Assist with customer visits, presentations, and onsite meetings, ensuring all materials are prepared and delivered professionally.Work with R&D and Marketing teams to support the development of customer?ready presentations and sample kits, ensuring accuracy and alignment with customer expectations. (Photos of samples, etc.)Manage RFI/RFP submissions, including document preparation, uploads, and cross?departmental coordination.Upload and maintain information within customer portals, ensuring documents and specifications remain up?to?date.Support interdepartmental meetings by scheduling, preparing materials, taking notes, and ensuring follow?up actions are completed.Assist with special projects and out?of?office coverage needs as assigned by Sales leadership.SKILLS AND QUALIFICATIONS:Bachelor?s degree in food science, Business, or a related field preferred.One to two years of sales support or administrative experience, ideally within a fast?paced food manufacturing relatedenvironment. Strong communication skills (verbal and written) with the ability to interact professionally with customers, brokers, and internal teams.Excellent time management, organizational skills, and attention to detail.Proficiency in Microsoft Office applications and experience using CRM platforms.Ability to problem?solve, prioritize tasks, and manage multiple requests simultaneously.If you are interested please email your full resume to rob foodemployment.com