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Support Brokerage Jobs in Rochester, NY (NOW HIRING)

The Arc

Self Direction Manager FT

Rochester, NY · On-site

To provide leadership, guidance, and coaching to the Support Broker and Fiscal Intermediary team (Self-Direction Specialists). To ensure provision and payment of supports as outlined in each self ...

New

The Arc of Monroe

Self Direction Manager FT

Rochester, NY · On-site

$26 - $29/hr

To provide leadership, guidance, and coaching to the Support Broker and Fiscal Intermediary team (Self-Direction Specialists). To ensure provision and payment of supports as outlined in each self ...

New

City National Bank

Trading Analyst

Rochester, NY · On-site

$71.87 - $114.80/hr

Communicate fixed income allocations to outside bond brokers ensuring these trades are booked ... Career Mobility support from a dedicated recruitment team. * Colleague Resource Groups to support ...

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Support Brokerage information

See Rochester, NY salary details

$11

$18

$25

How much do support brokerage jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support brokerage in Rochester, NY is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

What is a support broker?

A Support Broker is a professional who helps individuals with disabilities and their families navigate self-directed services, such as those provided through Medicaid waivers or other support programs. Their main role is to assist clients in planning, organizing, and managing their own care and support services. Support Brokers provide guidance on budgeting, hiring personal assistants, understanding program rules, and advocating for the individual's needs. They empower people to make informed choices and achieve greater independence in their daily lives.

What are the main challenges faced by support brokers when coordinating services for individuals with disabilities?

Support Brokers often encounter challenges such as balancing the diverse needs and preferences of individuals with available resources, navigating funding limitations, and ensuring compliance with regulatory requirements. Effective communication and advocacy are crucial, as brokers must work closely with clients, families, service providers, and funding agencies to develop and monitor person-centered support plans. Staying organized and adaptable is key, as priorities can shift quickly in response to changes in clients' circumstances or program guidelines.

What are the key skills and qualifications needed to thrive as a support broker, and why are they important?

To thrive as a Support Broker, you need a solid understanding of social care systems, person-centered planning, and typically a background in health or social care. Familiarity with case management software, budgeting tools, and relevant local authority procedures is often required. Exceptional communication, problem-solving, and advocacy skills help build trust and effectively support clients' needs. These competencies ensure individuals receive tailored support, maintain independence, and achieve positive outcomes within complex care systems.

What is the difference between Support Brokerage vs Support Coordinator?

AspectSupport BrokerageSupport Coordinator
CredentialsVaries by state, often requires certification or licenseTypically requires certification or relevant experience
Work EnvironmentCommunity-based, client-focused, often independentOffice or community settings, coordinating services
Employer & Industry UsageUsed in healthcare, social services, disability supportCommon in social services, healthcare, disability sectors
Primary RoleAssist clients in accessing services, advocate for client needsCoordinate and manage support services, liaise with providers

Support Brokerage and Support Coordinator roles both serve individuals needing assistance, but Support Brokerage primarily focuses on helping clients access and navigate services, while Support Coordinators manage and coordinate those services directly. Both roles require relevant certifications and are vital in social and healthcare industries.

What are popular job titles related to Support Brokerage jobs in Rochester, NY?

For Support Brokerage jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Support Brokerage jobs in Rochester, NY look for?

The top searched job categories for Support Brokerage jobs in Rochester, NY are:

Support Brokerage jobs near you
Infographic showing various Support Brokerage job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,155 per year, or $18.3 per hour.

Self Direction Manager FT

The Arc

Rochester, NY • On-site

Full-time

Posted 3 days ago

New

Job description

To manage the day to day operations and all aspects of Self-Direction Services. To act as a resource for people supported, their families, and their staff in creating and maintaining a person-centered approach through self-directed services. To provide leadership, guidance, and coaching to the Support Broker and Fiscal Intermediary team (Self-Direction Specialists).

To ensure provision and payment of supports as outlined in each self-directed plan. Will be required to carry a small FI and/or Broker caseload. .

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