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Summer Call Center Jobs (NOW HIRING)

svdpnky

Case Support Manager

Erlanger, KY · On-site

$45K - $50K/yr

... of call center procedures, reference materials, and training tools Support seasonal program operations, including data entry and administrative support for initiatives such as coats, toys, Summer ...

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Summer Call Center information

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How much do summer call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for summer call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Summer Call Center Representative, and why are they important?

To thrive as a Summer Call Center Representative, you generally need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is commonly required. Outstanding soft skills include patience, active listening, and the ability to handle stressful or repetitive situations with professionalism. These skills are crucial for delivering excellent customer service, efficiently resolving inquiries, and maintaining a positive company image.

What is the difference between Summer Call Center vs Customer Service Representative?

AspectSummer Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentTemporary, seasonal call center settingPermanent or temporary office or remote setting
Employer & Industry UsageCall centers, customer support companies, retailVarious industries including retail, telecom, finance
Common Search & ComparisonOften compared for seasonal work and entry-level rolesCompared for ongoing customer support careers

The Summer Call Center role is typically a seasonal, temporary position focused on handling customer inquiries during peak times, often requiring minimal credentials. Customer Service Representatives may work year-round, providing ongoing support across various industries. While both roles involve communication skills and similar training, Summer Call Center jobs are ideal for seasonal employment, whereas Customer Service Representatives often pursue long-term careers.

What is a Summer Call Center job?

A Summer Call Center job is a temporary customer service position typically available during the summer months. Employees in these roles handle incoming and outgoing calls, assist customers with inquiries, and may help resolve issues or process orders. These positions are often filled by students or individuals seeking seasonal work and can provide valuable experience in communication and problem-solving. Training is usually provided, and the jobs can be full-time or part-time depending on the employer's needs.

What are some common challenges faced by summer call center agents, and how can they be addressed?

Summer call center agents often face challenges such as high call volumes due to seasonal demand, rapid onboarding with limited training time, and adapting to a fast-paced environment. To address these challenges, it is important to stay organized, actively seek support from experienced team members, and utilize available learning resources. Emphasizing communication skills, stress management, and teamwork will help you succeed and adapt quickly in this role.
More about Summer Call Center jobs
What cities are hiring for Summer Call Center jobs? Cities with the most Summer Call Center job openings:
What are the most commonly searched types of Call Center jobs? The most popular types of Call Center jobs are:
What states have the most Summer Call Center jobs? States with the most job openings for Summer Call Center jobs include:
What job categories do people searching Summer Call Center jobs look for? The top searched job categories for Summer Call Center jobs are:
Summer Call Center jobs near you
Infographic showing various Summer Call Center job openings in the United States as of May 2026, with employment types broken down into 29% Full Time, 50% Part Time, 14% Temporary, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Premium Surgery Counselor

Call Center Premium Surgery Counselor

American Vision Partners

Remote

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

American Vision Partners rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Company Intro
At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!
Overview
The Call Center Premium Surgery Counselor is responsible for assisting the patient with all aspects of the surgical process and pre-operative preparations in order to make the surgical experience as smooth as possible for the patient. The Counselor educates and counsels patients regarding their surgical options, including premium product offerings. They schedule surgery, makes all surgical appointments and act as a liaison between the office, surgical facility, patient and the referring physician.
Responsibilities
  • Maintains basic knowledge of surgeries performed at American Vision Partners facilities
  • Counsels patients for surgery by providing clear, concise details about what to expect for the surgery
  • Able to educate patients on the pre/post-operative instructions and the consents for surgeries
  • Reviews all surgery paperwork to ensure we have received back from the patient the necessary signed documents
  • Schedules necessary appts, as appropriate by specialty
  • Monitors surgery schedules for cancellations/no-shows to ensure patient is contacted to reschedule
  • Ensures all patient out of pocket money owed is documented and collected prior to surgery
  • Helps to maintain referring provider relationships
  • Helps create an exceptional patient experience
  • Monitors the voicemail inbox and tasking inbox and responds to the inquiries to ensure patients are followed up with timely
  • Answers incoming phone calls from patients concerning their surgery
  • Maintains patient confidentiality at all times
  • Participates in on-going training and continued education
  • Encourages a team-oriented environment
  • Performs any, and all additional duties as assigned

Qualifications
  • High School Diploma or GED required
  • At least one-year of experience in a medical practice; refractive, surgical, aesthetic or ophthalmology specialties preferred
  • Experience in ophthalmology preferred
  • Must be comfortable discussing financial options and presenting payment plans
  • Excellent verbal and written communication skills
  • Ability to make decisions within established protocols and with minimal supervision
  • Detail oriented, reliable and able to multi-task in a fast paced, high-volume work environment
  • Demonstrated ability to meet deadlines

Benefits & Perks
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

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