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Success Advocate Jobs (NOW HIRING)

ADEX

Customer Success Advocate

Atlanta, GA · On-site

Customer Success Advocate Responsibilities: • Google Contacts Onboarding & Support: o Assist new customer contacts at Google with onboarding processes, including portal setup and initial training ...

Radford University

Student Success Advocate

Radford, VA · On-site

$45K/yr

Student Success Advocate Job no: 55000539 Work type: Classified Staff Location: Radford Categories: Student Affairs / Services Title: Student Success Advocate Application Review Date: 7/31/2026 ...

Direct Meds

Patient Success Advocate - Remote

$20/hr

Patient Success Advocate - Remote Position: Patient Success Advocate - Remote Compensation: $20/hour base pay + Performance-based commission Note: The compensation listed above represents a good ...

Planful

Customer Success Advocate

Customer Success Advocate Remote, North America Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial ...

DirectMeds

Patient Success Advocate - Remote

$20/hr

Patient Success Advocate - Remote Position: Patient Success Advocate - Remote Compensation: $20/hour base pay + Performance-based commission Note: The compensation listed above represents a good ...

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Success Advocate information

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$12

$24

$31

How much do success advocate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for success advocate in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What is a Success Advocate?

A Success Advocate is a professional who works closely with customers or clients to ensure they achieve their desired outcomes while using a company's products or services. They act as a liaison between the customer and the company, offering support, guidance, and resources to maximize satisfaction and success. Success Advocates often help onboard new clients, provide ongoing support, and gather feedback to improve the overall customer experience. Their goal is to build strong relationships and help clients get the most value from their investment.

What are the key skills and qualifications needed to thrive as a Success Advocate?

To thrive as a Success Advocate, you need strong customer service skills, problem-solving abilities, and often a background in business or communications. Familiarity with CRM systems like Salesforce, support ticketing platforms, and customer engagement tools is typically required. Exceptional interpersonal communication, active listening, and empathy help build trust and foster long-term client relationships. These skills are crucial for ensuring customer satisfaction, retention, and the overall success of both the client and the organization.

How does a Success Advocate typically collaborate with other departments to ensure client satisfaction?

Success Advocates work closely with teams such as Sales, Product, and Support to deliver a seamless client experience. They often act as a bridge, communicating client needs and feedback to internal teams and coordinating solutions for any issues that arise. Regular meetings, shared project management tools, and cross-functional initiatives are common ways Success Advocates stay aligned with colleagues. This collaborative approach helps ensure that client goals are met and that any challenges are addressed promptly.

What is the difference between Success Advocate vs Customer Success Manager?

AspectSuccess AdvocateCustomer Success Manager
Required CredentialsTypically a bachelor's degree, strong communication skills, industry-specific knowledgeSimilar credentials, often with experience in client management or account management
Work EnvironmentCustomer support teams, client-facing roles, often in tech or SaaS companiesClient relationship management, strategic planning, cross-department collaboration
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on customer retentionWidely used in SaaS, software, and tech sectors for client success and retention

While both roles focus on customer satisfaction and retention, Success Advocates typically handle direct support and onboarding, whereas Customer Success Managers develop long-term relationships and strategic account growth. The roles often overlap but differ mainly in scope and strategic involvement.

What cities are hiring for Success Advocate jobs?

Cities with the most Success Advocate job openings:

What states have the most Success Advocate jobs?

States with the most job openings for Success Advocate jobs include:

Success Advocate jobs near you
Infographic showing various Success Advocate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.

Customer Success Advocate

Dan Cummins of Georgetown

Georgetown, KY • On-site

Other

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Customer Success Advocate

Our sales and service departments are growing and we are need of additional customer success advocates.

Duties include:

  • Responsible for manufacturer surveys processes and returns
  • Calling to follow up with customers after purchase or service
  • Assist customers with any other needs they may have with their vehicle

You will need:

  • A passion for consistently providing high level customer experiences
  • Excellent verbal and written communication skills
  • Attention to detail and time management
  • The willingness to learn and help
  • To be capable of problem solving while results driven
  • The ability to explain based on product knowledge and technical skill
  • Minor computer skills
  • Professionalism and the ability and desire for growth
  • Valid drivers license and clean driving record

Full Time Perks

  • A culture that welcomes and supports employee growth
  • 5-day work week, full time position, schedule is Monday-Friday
  • Paid holidays
  • Paid vacations
  • Employer contributed healthcare
  • 401k with match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If interested in applying please send your resume to christinam@dancummins.com or call 859-988-2933

Apply