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Success Advocate Jobs (NOW HIRING)

SPIDR Tech

Customer Success Advocate I

Mckinney, TX · On-site

Customer Success Advocate I McKinney, Texas, United States Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions ...

Penn Foster Group

Learner Success Advocate

Chandler, AZ · On-site

$20/hr

Position Summary Learner Success Advocates (LSAs) support learners at important moments in their educational journey through a combination of inbound support and proactive outreach. In this role, you ...

pennfostercarrus

Learner Success Advocate

Chandler, AZ

$20/hr

Position Summary Learner Success Advocates (LSAs) support learners at important moments in their educational journey through a combination of inbound support and proactive outreach. In this role, you ...

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Success Advocate information

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$31

How much do success advocate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for success advocate in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What is a Success Advocate?

A Success Advocate is a professional who works closely with customers or clients to ensure they achieve their desired outcomes while using a company's products or services. They act as a liaison between the customer and the company, offering support, guidance, and resources to maximize satisfaction and success. Success Advocates often help onboard new clients, provide ongoing support, and gather feedback to improve the overall customer experience. Their goal is to build strong relationships and help clients get the most value from their investment.

What are the key skills and qualifications needed to thrive as a Success Advocate, and why are they important?

To thrive as a Success Advocate, you need strong customer service skills, problem-solving abilities, and often a background in business or communications. Familiarity with CRM systems like Salesforce, support ticketing platforms, and customer engagement tools is typically required. Exceptional interpersonal communication, active listening, and empathy help build trust and foster long-term client relationships. These skills are crucial for ensuring customer satisfaction, retention, and the overall success of both the client and the organization.

How does a Success Advocate typically collaborate with other departments to ensure client satisfaction?

Success Advocates work closely with teams such as Sales, Product, and Support to deliver a seamless client experience. They often act as a bridge, communicating client needs and feedback to internal teams and coordinating solutions for any issues that arise. Regular meetings, shared project management tools, and cross-functional initiatives are common ways Success Advocates stay aligned with colleagues. This collaborative approach helps ensure that client goals are met and that any challenges are addressed promptly.

What is the difference between Success Advocate vs Customer Success Manager?

AspectSuccess AdvocateCustomer Success Manager
Required CredentialsTypically a bachelor's degree, strong communication skills, industry-specific knowledgeSimilar credentials, often with experience in client management or account management
Work EnvironmentCustomer support teams, client-facing roles, often in tech or SaaS companiesClient relationship management, strategic planning, cross-department collaboration
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on customer retentionWidely used in SaaS, software, and tech sectors for client success and retention

While both roles focus on customer satisfaction and retention, Success Advocates typically handle direct support and onboarding, whereas Customer Success Managers develop long-term relationships and strategic account growth. The roles often overlap but differ mainly in scope and strategic involvement.

More about Success Advocate jobs
What cities are hiring for Success Advocate jobs? Cities with the most Success Advocate job openings:
What states have the most Success Advocate jobs? States with the most job openings for Success Advocate jobs include:
What job categories do people searching Success Advocate jobs look for? The top searched job categories for Success Advocate jobs are:
Success Advocate jobs near you
Infographic showing various Success Advocate job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,336 per year, or $24.2 per hour.

Student Success Advocate - Freshman Connection

Illinois School District U-46

Elgin, IL • On-site

$19.78/hr

Full-time, Temporary

Posted 21 hours ago

Job description

Position Type:
Summer Vacancies/Student Success Advocate
Date Posted:
2/10/2026
Location:
Summer School Sites
Date Available:
08/11/2026
Closing Date:
Until Filled
Freshman Connection Student Success Advocate: Bartlett HS/ Elgin HS/ Larkin HS/ South Elgin HS/ Streamwood HS
Professional Learning: August 11 (2 hours)
Dates: Wednesday, August 12 & Thursday, August 13, 2026
Staff hours: 8:45 am m to 12:15 pm
Student School Day: 9 am to 12 noon
Summer Experiences Rate: The employee will receive their regular rate of pay unless they are new to the position. If the candidate is new to the position the starting hourly rate is $19.78.
Position / Title: Student Success Advocate - Freshman Connection
Bargaining Unit: SUM
Department/Location: Office of Schools and Equity & Innovation
Calendar Days: 3
Reports To: Assistant Principal of Freshman Success
JD Revision Date: 01/09/2026
Supervises: N/A
Function / Position Summary
The prevention, mitigation, response and recovery for safety and security at secondary schools. Assist in the administrative functions of the Dean's/Principal's office. Supervision of cafeteria, hallways and other public areas on school grounds, with a focus student safety and security of the building and property
Job Duties / Responsibilities
  • Ability to interact in different situations.
  • Ability to communicate clearly and precisely under stressful conditions.
  • Supervision in maintaining an orderly atmosphere, which is conducive to educational development and individual growth.
  • Support the administration in the implementation of district and school regulations and policy. This includes but is not limited to enforcing and monitoring dress code, ID compliance, pass privileges, visitors, school assemblies, before and after school security, bus arrivals and/or departures, lunchroom, parking lot, escorting students in the building, and other assigned areas.
  • Supervision of behavior management in the halls, bathrooms, office, classroom, grounds and extra-curricular programs and events.
  • Take all reasonable precautions to protect students, equipment, materials, staff and facilities.
  • Work professionally and cooperatively with administration, colleagues, and school personnel.
  • Supervision of conflict resolution and crisis intervention.
  • Assist in investigations, translations (if applicable), and staff consultations.
  • Assist with emergency response management according to District procedures and as directed by the principal/designee.

Education
  • High School Diploma or equivalent required.
  • Bilingual - Spanish/English (written/verbal) preferred.

Experience / Knowledge
  • Ability to work with high school students

Physical Demands
  • Requires prolonged sitting or standing.
  • Occasionally requires physical exertion to manually move, lift carry, pull, or push objects or materials up to 30 lbs. with proper technique.

Terms of Employment
  • This is a temporary position. Salary and benefits as established by the Board of Education. U-46 reserves the right to terminate the position by the third day of student attendance if a minimum number of students do not register or enroll.

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