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Success Advocate Jobs in Alaska (NOW HIRING)

Success Manager

Anchorage, AK · On-site

$25 - $30/hr

Position Summary All Covenant House Alaska program staff work as advocates and allies for youth experiencing homelessness and human trafficking. The Success Manager will build intentional and ...

Success Manager

Anchorage, AK · On-site

$60 - $80/hr

All Covenant House Alaska program staff work as advocates and allies for youth experiencing homelessness and human trafficking. The Success Manager will build intentional and meaningful relationships ...

Success Manager

Anchorage, AK · On-site

$25 - $30/hr

Position Summary All Covenant House Alaska program staff work as advocates and allies for youth experiencing homelessness and human trafficking. The Success Manager will build intentional and ...

Customer Success Specialist

Juneau, AK · On-site

$60K - $75K/yr

... · Advocate for customers internally by collaborating with Support, Services, Finance, Product, and Sales teams. · Lead and participate in customer success initiatives and programs (e.g., success ...

New

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing ... Foster a culture of customer advocacy, collaboration, continuous learning, and results orientation.

Lead Customer Success Manager

Juneau, AK · On-site

$96K - $124K/yr

... customer advocacy. • Build and maintain strong relationships with key customer stakeholders ... and success planning. • Identify and drive growth opportunities within assigned accounts ...

New

Call Center Service Advocate I - Remote

Homer, AK · Remote

$16 - $20.75/hr

Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling advocates to provide superior support and contribute to the overall success of the contact ...

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Success Advocate information

What is a Success Advocate?

A Success Advocate is a professional who works closely with customers or clients to ensure they achieve their desired outcomes while using a company's products or services. They act as a liaison between the customer and the company, offering support, guidance, and resources to maximize satisfaction and success. Success Advocates often help onboard new clients, provide ongoing support, and gather feedback to improve the overall customer experience. Their goal is to build strong relationships and help clients get the most value from their investment.

What are the key skills and qualifications needed to thrive as a Success Advocate?

To thrive as a Success Advocate, you need strong customer service skills, problem-solving abilities, and often a background in business or communications. Familiarity with CRM systems like Salesforce, support ticketing platforms, and customer engagement tools is typically required. Exceptional interpersonal communication, active listening, and empathy help build trust and foster long-term client relationships. These skills are crucial for ensuring customer satisfaction, retention, and the overall success of both the client and the organization.

How does a Success Advocate typically collaborate with other departments to ensure client satisfaction?

Success Advocates work closely with teams such as Sales, Product, and Support to deliver a seamless client experience. They often act as a bridge, communicating client needs and feedback to internal teams and coordinating solutions for any issues that arise. Regular meetings, shared project management tools, and cross-functional initiatives are common ways Success Advocates stay aligned with colleagues. This collaborative approach helps ensure that client goals are met and that any challenges are addressed promptly.

What is the difference between Success Advocate vs Customer Success Manager?

AspectSuccess AdvocateCustomer Success Manager
Required CredentialsTypically a bachelor's degree, strong communication skills, industry-specific knowledgeSimilar credentials, often with experience in client management or account management
Work EnvironmentCustomer support teams, client-facing roles, often in tech or SaaS companiesClient relationship management, strategic planning, cross-department collaboration
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on customer retentionWidely used in SaaS, software, and tech sectors for client success and retention

While both roles focus on customer satisfaction and retention, Success Advocates typically handle direct support and onboarding, whereas Customer Success Managers develop long-term relationships and strategic account growth. The roles often overlap but differ mainly in scope and strategic involvement.

Partner Advocate-Alaska

Praying Pelican Missions

Anchorage, AK • On-site

$18K/yr

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

Praying Pelican Missions is seeking candidates to serve locally as Partner Advocates in Alaska. The time commitment is about 15 hours per week on average, with fluctuation in hours during the various seasons of ministry with PPM. Ideal candidates may be individuals who pair this job with other part time or coordinating ministry, to further support their local pastors and non-profit leaders. Candidates must reside within the assigned region.


Applications will remain open until Midnight on August 9, 2026.


SUMMARY

The Partner Advocate serves as a vital representative for Praying Pelican Missions (PPM), dedicated to building deep, authentic partnerships with local churches and ministries. This role combines strategic partner development, missions consulting, and hands-on trip leadership to facilitate life-changing, Christ-centered experiences.


The Partner Advocate fosters long-term relationships, coordinates ministry activities, and provides spiritual encouragement through prayer and Scripture, ensuring that PPM effectively supports the local Church in reaching its community for the glory of God.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Partner Development

  • Ensure deep and authentic partnerships with churches and non-profit ministries.
  • Facilitate and maintain host pastor partnerships and network to add new partners.
  • Document all communications with partners in the appropriate PPM platforms.
  • Provide regular encouragement and communication with partners.
  • Take ownership of host pastor reviews regarding their PPM experience.
  • Work with Regional Operations Manager to intentionally match teams with partners based on team goals and ministry needs.


Missions Consulting

  • Plan for groups to participate in PPM mission trips to encourage and equip Christians.
  • Accomplish initial "Welcome Calls" and maintain regular contact with assigned group leaders to assist in trip preparations.
  • Coordinate logistics with local leadership to ensure itineraries achieve the goals of host partners.
  • Set up each trip in conjunction with location managers and promptly communicate details to teams.
  • Assist recruiting staff by answering questions and joining recruiting calls as necessary.


Trip Leadership & Field Operations

  • Provide mission teams with a top-quality, Christ-centered experience by leading a minimum of two trips per year.
  • Coordinate ministry activities with identified partners in the mission location.
  • Ensure all task delegations for successful trip leadership are conducted with excellence and in a timely manner.
  • Be available during trip season for host partners and trip staff; encouraging them and providing support or aid in emergencies.
  • Train and encourage PPM seasonal staff and volunteers in their various delegation areas.
  • Follow all PPM Leadership Expectations, Policy Agreements, and handbook guidelines.
  • Provide follow-up communication to operations and recruiting to support team renewals.


Position Management

  • Further develop spiritual, interpersonal, and organizational skills to partner with PPM in furthering the Kingdom of God.
  • Be an advocate for PPM and its employees, promoting a positive image and building rapport with all staff members.
  • Spend time daily in prayer and scripture for PPM and its various avenues of ministry.
  • Attend all major PPM staff events, including the spring conference, training events, and mandatory meetings.
  • Meet regularly with a supervisor to enhance communication and promote success with Key Performance Indicators (KPIs).
  • Participate in regularly scheduled Foundation, Prayer, and Regional Operation calls.


SUPERVISORY RESPONSIBILITIES

Train and oversee seasonal staff and volunteers and ensure all leadership team members and trip participants follow established guidelines, in collaboration with regional operations staff.


QUALIFICATIONS

To perform this job successfully, an individual must maintain a personal relationship with and be a consistent witness for Jesus Christ.

  • Leadership & Interpersonal: Proven leadership experience and strong relational skills; ability to interact well with people of diverse educational, linguistic, and socio-economic backgrounds; a cheerful, diplomatic demeanor with a concern for spiritual well-being.
  • Operational & Administrative: Excellent planning, time management, and organizational skills; proficiency in Google Workspace; financial management experience is preferred.
  • Professional Flexibility: Ability to travel to field sites to assist in pre-trip setup and lead mission teams (up to 20% of the time); capable of working in a pressured, fast-paced environment; flexible and adaptable approach. Must possess a valid driver's license.
  • Education: Associate's or Bachelor's degree, or a minimum of two years related work experience. Biblical studies are strongly preferred.


COMPENSATION & BENEFITS

  • $18,000/year salary (Part-time; 15 hours/week)
  • Technology package


ABOUT PPM

PPM MISSION: To build up, encourage, and assist the local Church in reaching and serving their communities for Christ.

GUIDING VISION: To see a united global Church reaching its fullest potential for the glory of God.


DISTINCTIVE OBJECTIVES OF PPM:

  • GENUINE PARTNERSHIPS: We are wholly invested in the communities where we serve, providing a connecting point for the global Church.
  • LONG-TERM RELATIONSHIPS: We build lasting relationships with local churches and ministries, partnering alongside them 365 days a year.
  • SUSTAINABLE MINISTRY: We operate under the authority and direction of the local Church to ensure healthy and lasting impact.