ZipRecruiter

Log In

1

Subaru Service Advisor Jobs (NOW HIRING)

Hodges Subaru

Subaru Service Writer/Advisor

Ferndale, MI · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Hodges Subaru, we strive to make every customer a customer for life. Happy employees make happy ...

Thelen Auto Group

Service Advisor

Bay City, MI

$50K - $60K/yr

Service Advisor| Thelen Subaru Achieve the automotive experience you want as a Thelen Subaru Service Advisor! Begin or continue your automotive career with our Service Team - contribute your talents ...

Reynolds' Subaru

Subaru Service Technician

CT · On-site

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Myers Auto Group

Subaru Service Writer

Lakeland, FL

Subaru Buick Cadillac Lakeland is looking for a customer-focused, experienced Service Advisor to ... The Service Advisor is the face of the dealership for service customers. It is the Service Advisor ...

Reynolds' Subaru

Subaru Service Technician

Lyme, CT

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Auto Techs

Subaru B-Tech Certified Technician

Syracuse, NY · On-site

$52K - $85K/yr

Subaru B-Tech Certified Technician Location: Syracuse, NY (or nearby) Salary: $52,000 - $85,000 per ... Communicate effectively with service advisors and customers regarding repairs and vehicle condition.

Reynolds' Subaru

Subaru Service Technician

Lyme, CT

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

next page

Showing results 1-20

All JobsSubaru Service Advisor Jobs

Subaru Service Advisor information

See salary details

$12

$25

$45

How much do subaru service advisor jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for subaru service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Subaru service advisor?

A Subaru service advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule repairs, explain maintenance needs, and ensure customer satisfaction, often using dealership management software and possessing knowledge of automotive services.

What are the key skills and qualifications needed to thrive as a Subaru Service Advisor, and why are they important?

To thrive as a Subaru Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), electronic repair order software, and possibly ASE certifications are commonly required. Strong communication, active listening, and organizational skills help build trust with customers and ensure smooth coordination between technicians and clients. These skills are essential for delivering exceptional service, accurately relaying technical information, and ensuring customer satisfaction and retention.

What are some common challenges faced by Subaru Service Advisors, and how can they be managed effectively?

Subaru Service Advisors often encounter challenges such as balancing high customer expectations with repair timelines, accurately communicating technical information, and coordinating between technicians and customers. Managing these challenges involves strong organizational skills, clear and empathetic communication, and staying up-to-date with Subaru's latest service protocols. Advisors who proactively update customers and work collaboratively with the service team tend to build trust and ensure a positive service experience.

Is being a service advisor a good career?

A Subaru Service Advisor is a customer service role that involves communicating vehicle issues, recommending repairs, and coordinating with technicians. It can offer a stable income, opportunities for commissions, and career advancement within automotive service departments. Success often depends on communication skills, technical knowledge, and experience in the automotive industry.

What does it take to be a service advisor at a dealership?

A Subaru Service Advisor at a dealership typically needs strong communication and customer service skills, basic automotive knowledge, and the ability to explain technical issues clearly. Relevant experience in retail or automotive service, along with familiarity with dealership management systems, is often preferred. Certifications such as ASE or manufacturer-specific training can enhance qualifications.

Do service advisors get paid only by commission?

Subaru Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales and performance metrics. Their compensation often includes incentives for upselling services and parts, but rarely relies solely on commission. Many dealerships also provide benefits such as health insurance and paid time off.
More about Subaru Service Advisor jobs
What cities are hiring for Subaru Service Advisor jobs? Cities with the most Subaru Service Advisor job openings:
What states have the most Subaru Service Advisor jobs? States with the most job openings for Subaru Service Advisor jobs include:
What job categories do people searching Subaru Service Advisor jobs look for? The top searched job categories for Subaru Service Advisor jobs are:
Subaru Service Advisor jobs near you
Infographic showing various Subaru Service Advisor job openings in the United States as of June 2026, with employment types broken down into 25% Locum Tenens, 2% As Needed, 16% Full Time, 51% Part Time, 2% Temporary, and 4% Summer. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Subaru Service Writer/Advisor

Subaru Service Writer/Advisor

Hodges Subaru

Ferndale, MI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, technician scheduling and customer service. From greeting vehicle owners on the drive lane to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Hodges Subaru, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Hodges Subaru is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

What We Offer

  • Medical, Dental, and Vision
  • 401K plan
  • Paid holiday time off and vacation
  • Paid training
  • Discount for employee vehicle purchase
  • Family owned and operated
  • 1st Subaru store in the State of Michigan
  • Long term job security

Responsibilities

  • Responsible for writing service repair orders and minor estimates
  • Provide outstanding customer service
  • Maintain a professional positive attitude at all times
  • Ensure current knowledge on latest vehicle data and service issues as well as warranty procedures as required by the manufacturer and Dealership, including all training as assigned by management, web based, IDL, and off site as necessary
  • Handle all customers in friendly professional manner
  • Use proper techniques to find out customers’ concerns, diagnose problem and make recommendations for maintenance and service needs
  • Have understanding of and comply with Motor Vehicle Service and Repair Act requirements
  • Greet customers promptly and courteously
  • Answer phones as quickly as possible. If necessary obtain customers name and phone number to call back after their request has been researched. Call them back ASAP
  • Write repair orders, checking for additional service needs using vehicle history, visual inspection of vehicle
  • Prepares complete and accurate estimate of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, completely updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Apply