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Subaru Service Advisor Jobs (NOW HIRING)

Service Advisor

Santa Monica, CA · On-site

$50K - $100K/yr

Job Type Full-time Description Santa Monica, CA Subaru Trusted brand 2+ years Service Advisor experience required Subaru brand experience preferred Veterans encouraged to apply $50,000 - $100,000 ...

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

Subaru Buick Cadillac Lakeland is looking for a customer-focused, experienced Service Advisor to ... The Service Advisor is the face of the dealership for service customers. It is the Service Advisor ...

Located right on Hamburg Cove in Lyme CT, come see what makes Reynolds' Subaru the unique location ... Communicate directly with the Service Advisor so that customers are informed if any additional ...

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Subaru Service Advisor information

See salary details

$12

$25

$45

How much do subaru service advisor jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for subaru service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Subaru service advisor?

A Subaru service advisor is a customer service professional who acts as a liaison between customers and the service department. They schedule repairs, explain maintenance needs, and ensure customer satisfaction, often using dealership management software and possessing knowledge of automotive services.

Is it worth being a service advisor?

A Subaru Service Advisor is responsible for communicating with customers, scheduling repairs, and recommending services, often earning a base salary plus commissions. The role offers opportunities for customer interaction, technical knowledge development, and potential earnings growth, making it a viable career choice for those interested in automotive service and sales. Job satisfaction and income depend on experience, skills, and the dealership's performance.

What are the key skills and qualifications needed to thrive as a Subaru Service Advisor, and why are they important?

To thrive as a Subaru Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), electronic repair order software, and possibly ASE certifications are commonly required. Strong communication, active listening, and organizational skills help build trust with customers and ensure smooth coordination between technicians and clients. These skills are essential for delivering exceptional service, accurately relaying technical information, and ensuring customer satisfaction and retention.

What are some common challenges faced by Subaru Service Advisors, and how can they be managed effectively?

Subaru Service Advisors often encounter challenges such as balancing high customer expectations with repair timelines, accurately communicating technical information, and coordinating between technicians and customers. Managing these challenges involves strong organizational skills, clear and empathetic communication, and staying up-to-date with Subaru's latest service protocols. Advisors who proactively update customers and work collaboratively with the service team tend to build trust and ensure a positive service experience.

What does it take to be a service advisor at a dealership?

A Subaru Service Advisor typically needs strong communication and customer service skills, knowledge of automotive systems, and the ability to explain technical issues clearly. Relevant experience in auto repair or service writing, along with familiarity with dealership management software, is often required. Certifications such as ASE certification can enhance prospects, and a flexible schedule is common in this role.

Do service advisors get paid only by commission?

Subaru Service Advisors typically earn a combination of base salary and commissions or bonuses based on sales and service performance. Compensation structures vary by dealership, but most include a fixed salary to provide income stability along with incentives to encourage upselling and customer satisfaction.
More about Subaru Service Advisor jobs
What cities are hiring for Subaru Service Advisor jobs? Cities with the most Subaru Service Advisor job openings:
What states have the most Subaru Service Advisor jobs? States with the most job openings for Subaru Service Advisor jobs include:
Infographic showing various Subaru Service Advisor job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.
Subaru Service Writer/Advisor

Subaru Service Writer/Advisor

Hodges Subaru

Ferndale, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, technician scheduling and customer service. From greeting vehicle owners on the drive lane to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

At Hodges Subaru, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Hodges Subaru is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

What We Offer

  • Medical, Dental, and Vision
  • 401K plan
  • Paid holiday time off and vacation
  • Paid training
  • Discount for employee vehicle purchase
  • Family owned and operated
  • 1st Subaru store in the State of Michigan
  • Long term job security

Responsibilities

  • Responsible for writing service repair orders and minor estimates
  • Provide outstanding customer service
  • Maintain a professional positive attitude at all times
  • Ensure current knowledge on latest vehicle data and service issues as well as warranty procedures as required by the manufacturer and Dealership, including all training as assigned by management, web based, IDL, and off site as necessary
  • Handle all customers in friendly professional manner
  • Use proper techniques to find out customers’ concerns, diagnose problem and make recommendations for maintenance and service needs
  • Have understanding of and comply with Motor Vehicle Service and Repair Act requirements
  • Greet customers promptly and courteously
  • Answer phones as quickly as possible. If necessary obtain customers name and phone number to call back after their request has been researched. Call them back ASAP
  • Write repair orders, checking for additional service needs using vehicle history, visual inspection of vehicle
  • Prepares complete and accurate estimate of cost for labor and parts
  • Establishes follow-up time
  • Monitors the progress of each vehicle throughout the day, completely updating customers frequently
  • Verifies that final invoice reconciles with work performed on the repair order
  • Explains all completed work and charges to customers

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen